Rose Nail & Spa

Initially my experience was very good huge selection of colors no wait and professional service. However and this is huge they charged me twice for my nails 54.00 and then a second charge to my credit card for 50.00. I will no longer go to this salon this is a shame that this was done and the store was not responsive in resolving the situation.

Every time I go I say I’ll never go back (it’s just so close). I’ve never had to wait and the people are pleasant. But I’ve never seen them sterilize their tools or clean the foot baths with a cleaner. My pedis have been fine but the last two chipped. I’m mostly concerned about the cleanliness.

This was my first and last time in this location. What an awkward experience. I wanted to treat my 12 year old for a simple mani-​pedi for her first time and I thought… this place looks nice, let check them out. But they were just plain bad, my pedicure was the most simple and fast pedicure I’ve ever gotten. I could have done better myself, I had to turn on the message chairs for myself and my daughter and when I did the nail techs working on us gave each other a look and it was just awkward, like maybe we’re not supposed turn the chairs on?!? I have gotten better pedicure for less of what I paid today. Save your money and don’t go to Rose Nails & Spa.

Can’t afford to get my nails done all the time anymore, but when I did, this was my go-​to place. Kim was my favorite tech, very thorough, and frankly her English is very good. They have always gotten me right in, with very little wait, and if I needed a mid-​week touchup or repair, would do it immediately. It’s clean and comfortable. I had a few facials that were VERY relaxing and made my skin feel great.

AVOID this place. This not a spa. This is not even a decent nail salon. I went here a couple of when I moved to Tampa three years ago. I was not impressed, and was not happy with service, but I would have given it a two star back then. I was in urgent need to get my nails done last week. So I thought I would give this Rose nails & spa another chance, after three years. Wrong! I was greeted upon arrival by owner, who guided me to a pedicure chair & filled the little tub with water. Then the wait time started! I was sitting there with my feet in water, for 25 minutes. Meanwhile 3 employees finished with their customers & disappeared to the back. The owner told me it will be a couple of minutes. Really?! Since when a couple of minutes means 25 minutes? Finally a nail tech came from the back & started working on my feet. The water by this time was already cold. This is the real bad part: he took the stainless steel told from a little caddy, and spayed something on them. It was not alcohol. It smelled real bad & strong. I couldn’t believe it. So they don’t get these tools sterilized the right way?! Right there I told him not use those tools on me, and not to touch the cuticles. He finished the pedicure in less than 20 minutes. Obviously he did a very subpar job. Then handed me over to another tech to get my nails done. I told her the same thing: don’t use those tools. Don’t touch cuticles. This tech lady didn’t even say one word to me during the whole time she was working on my nails. She just pointed at her eyebrows once & said «eyebrows?!“to which I answered NO. Her white uniform was covered in stains. I get a mani/​pedi every two weeks. This has been the worst experience I have ever had. If you care about you health, then stay away from this place!

Very honest review:
Pros:
Several chairs and staff = no wait.
Huge selection of nail polish.
Friendly/​familiar staff — the men are definitely better at pedis.
Prices are reasonable.
I enjoy watching the travel channel on the large flat screens.
Located near my house.
Cons:
Ive seen them use the cheese grater device on clients. Pretty sure that’s illegal.
Pedi chairs could use an update.
Staff talk their native language openly, alienating the customer who has no idea what their saying.
I have no idea if the staff are licensed or not. I don’t see licenses displayed.
*Last week when I went for a pedi, the lady started rushing towards the end to finish up because a mother/​daughter duo had walked in and she wanted to work on them. I don’t like being rushed when Im paying for a service. A salon is a place to relax, not a place to treat people like they’re in an assembly line.

I had a great waxing experience here. Very thorough and painless. Friendly and helpful staff that did not try to sell me anything.

I always end up liking my friends nail person better than mine. My nail person kept hurting me, and kept upselling me. It just was not a relaxing experience. It was $ 20 for a basic pedi. If you are in high school, it’s $ 17.
A lady in the parking lot told me that the males are better at the pedis.