Moy Raymond MD

The worst Doctors office ever. i called to make an appointment for my daughter and was hold hold for over 30mins. The ladies up at the front desk are very rude. They choose the people they like and the others they treat like crap. They are very rude to me but when my brothers goes to take his kids they treat him very well. I been taking my daughter there since she was born so 11 years. When i first started taking her to Dr. Moy i love the place i felt very comfortable. Now i don’t trust the nurses or the Doctor. Dr. Moy told me my daughter had Chicken Pox. She had the shot and yes i know she could still have gotten it but i did a lot of research and had someone else look at it. Come to find out it was just a bad flare up of her eczema. She missed her class trip because he misdiagnosed her. Please parents take the time to find a better doctor. I found another doctor for me daughter, please everyone do the same.
(Ms. Tolle)

I’m only giving Dr. Moy two stars instead of one because he is so pleasant. It’s the rest of the staff that gives this place a bad name. I’ve taken my son there two times and each visit I left frustrated and ticked off with the front desk. They are rude, condescending, and unprofessional. One staff member made a personal phone call before helping me. When I made the decision to switch to another pediatrician, they made me come in to sign off on transferring my son’s records even though I expressed that it was going to be inconvenient; couldn’t I just do it over the phone? So I went before seeing our new doctor, telling them I had to be at the appointment in 30 minutes. Well they tried to charge me for the records and then made me wait 25 minutes, eventually telling me that the person who prints the records out is out to lunch. So I leave without the records and I’m late for our appt. When I arrive at the new doctor, they said they would try getting the records while the doctor starts the exam. We wait, and wait, and still Dr. Moy’s office hasn’t sent the shot records. So the new doctor has to guess at what immunizations my son is due for so we can finish with the exam. Dr. Moy’s staff is completely useless and its a shame because I believe he is a good physician.