William’s British Style Meats

William’s pork (
) is an organic pork farm who butchers British cuts and makes British style ham, sausages, pork pies etc. They delivery a fantastic product and often much better than what we’ve had living in London. I have often ordered for special occasions and planned events and rely on timely delivery. The service and delivery however are not great. I’ve been buying their products for 5 years now and each time I place an order I hold my breath for something to go wrong. Either my order is not complete or it’s not sent out on time. In both scenarios the customer service persons (owners, husband and wife) never give notice to any changes before sending out or delaying your order. When I contact them, sometimes by phone or email, they never offer an explanation unless I ask and the answer is very curt. Forget an apology or an adjustment of any kind. I’m hoping to find a comparable company to buy organic British style pork from. I gave a rating of 3 stars only because of poor customer service.