Avoid this Enterprise location at all costs! It’s bad enough that Enterprise changed their rental guidelines several years ago to force you to deposit a minimum of $ 400 to rent a car. I had the displeasure, unfortunately, of having the worst retail/business experience of my life when I returned a rental to this location and, after inspection, they claimed around $ 4000(!!!) in damage! What they saw as that amount of damage?: two shallow dimples on the roof, probably as result of hail and heavy rain from the night before. I always thought it was in spite for not taking their flimsy damage waiver that passes for insurance. Of course, they kept that $ 400 deposit on top of it all. Done with them, forever.
Ashley M.
Classificação do local: 2 Kapolei, HI
The car was not available for pick up and when they said was available the second time, STILL Not available. We waited for more than 2 hours after for the rental.