Enterprise Rent-A-Car

Avoid this Enterprise location at all costs! It’s bad enough that Enterprise changed their rental guidelines several years ago to force you to deposit a minimum of $ 400 to rent a car. I had the displeasure, unfortunately, of having the worst retail/​business experience of my life when I returned a rental to this location and, after inspection, they claimed around $ 4000(!!!) in damage! What they saw as that amount of damage?: two shallow dimples on the roof, probably as result of hail and heavy rain from the night before. I always thought it was in spite for not taking their flimsy damage waiver that passes for insurance. Of course, they kept that $ 400 deposit on top of it all. Done with them, forever.

The car was not available for pick up and when they said was available the second time, STILL Not available. We waited for more than 2 hours after for the rental.