Casa Olé Mexican Restaurant

This place is really just a mess!
We had a family event here that consisted of 30 people. We had one waiter (who I give 5 stars) running the whole table while about 10 other people on the wait staff were lounging around at the back booth, watching their phones and just chatting it up. Not one of them offered to help our waiter do anything! I could not believe it! However, he did an AMAZING job! I will not be going back to Casa Olé. (We never eat there anyway.) Usually, the service is terrible and the food tastes like a cheap TV dinner. The green sauce isn’t as good as it used to be by any means. This place is just dirty. The restaurant always smells like a bathroom and those aren’t clean either. 1 star all the way!

This place has gone downhill the past few years. The bench seats near the back are broken, lumpy, and sink but they still seat you there. If you are seated in the back the smell of the bathroom sometimes overpowers the smell of the kitchen wich in NOT very appetizing. We have, on several occasions, been «forgotten» by wait staff. Every time I have gone the past couple of years, wich is sparingly because of the experience, has been more unpleasant than the last. I used to BEG to eat here (mostly because of the green dip) but since I now have the recipe I try to avoid this place all together.

I stopped here out of nostalgia because I worked there when I was in college. Granted, it is a chain — but instead of the food being adequate as expected– all produce items were sad and /​or wilted with some brown spots. You have to assume that was all they had if they let it out of the kitchen. They could see it, right? Finally– Stopped in the restroom on the way out and it was horrible– the stall walls looked sticky– I was afraid to let anything touch them.
I told the cashier on the way out– and his response was along the lines of… how would I know that? I said … «Well now you know.»
Moral learned. hesitate before doing any more nostalgic dining.

We were in town and stopped by. It was delicious, way better than ours back home. I loved the green sauce and the spinach dip was awesome.

What was I thinking not checking the reviews before going! I agree with the comments below. Decent décor but food is dreadful. Service was good, she was attentive & friendly, if not for her it would be 1 star. Prices are high, drink was $ 2.59, must need to do that to make up for the .55 little cup of something that was suppose to be a margarita but was not worth the .55 if that’s possible. Better take my TexMex craving somewhere else next trip

Nice atmosphere. Terrible service, very bland and expensive food. Like getting Mexican at a burger joint. Won’t be back. You can judge a Mexican place by its salsa, and I could make a better sauce with a bag of rocks.

I hadn’t gone here in years and always see the packed lot so I decided to give this place a try. My brother got the steak fajita, husband got the chicken enchiladas, and I got the steak & spinach enchiladas. The service was good and we got our food pretty fast. The food itself was mediocre at best. The green sauce they give you with your chips and salsa looks like melted wax and taste like it too. The sautéed onions and peppers on the fajitas were ridiculously mushy and the steak tastes like it came from a package and just microwaved. The tortillas aren’t fresh or homemade, which is really pathetic, how do they call themselves a Mexican restaurant? The corn and flour tortillas look/​taste like the packaged ones you get at Walmart. The spinach enchiladas were okay, nothing special, everything was just covered in sauce. So I didn’t really taste the spinach. My husband’s chicken enchilada was nothing special either, really bland. Needless to say dinner here was an absolute fail. My husband immediately got sick and has been in the bathroom all night. My brother also got a lemonade and they charged us $ 3. Really?! It was just lemonade from the fountain, nothing special. So ridiculous!

FAWK this place… Made me sick for the next three days and I will NEVER again eat there. I only ate here because it is next door to the motel I stay in… but I will drive to eat next time in lufkin.

The only thing about this place that I really enjoyed was the green sauce and the nice girl who waited on us. The kids chicken wheels meal was also okay, but it seemed like everything was heated up in a microwave.

Had a horrid experience there tonight (03/​21/​2013). I am on a diet and Mexican food isn’t part of it, so I get a glass of water while my wife and friends order… we are told there will be an additional charge for me sitting at the table and not eating! I feel this will be the last time I go to the old worn out Casa Olé of Lufkin Texas!

Nasty just plan nasty.

Yuk, yuk, yuk!!! Do not eat here! Dirty sticky bar and absolutely the worst service, especially in the bar. Bartender would rather watch the videos on the TV than serve you.
We gave this restaurant many chances over the last few years, hoping for improvement each time we went, but the last time was the last time for us! We won’t ever go again! We even wrote a letter to CEO and never got a response! Adiós Casa Olé!