South Plains Transport and Towing

Never use South Plains! We had an issue driving a truck from Lubbock to Dallas and we broke down 30 miles from Lubbock. Through our insurance we arranged for them to transport it for us back to Dallas. We waited for over 2 hours and then we’re told we could continue on our way and they would be there shortly to get the truck. Despite speaking to them again and confirming they were 30 minutes out, they cancelled the dispatch and never notified anyone. Not us, not insurance… nobody. 3 hours later our insurance finally tracked them down and we were given 2 different reasons for the cancellation. One was that we hassled them and they got mad, which I find hard to believe because we never called them. They contacted us. Later we were told that their tow truck was broken I’m not sure what their issues are but they are liars and completely unprofessional. If you need someone reliable call A&J Towing.