Designscapes

One star because the pond they put in was beautiful. However no more stars because the customer service and process was a nightmare. Instead of the 3 – 4 days they told us it would take, it took 2 – 3 months to get the pond where it was not leaking. They did keep coming out to try to fix it and finally got it water tight. However, when the first big rain came, the dirt they had filled in around the pond washed into the pond making a mud hole instead of a pretty rock lined pond. They will not fix this because the rain was an «act of God». However the dirt that was put in higher than the pond is a design issue so I feel they should clean out my pond. However they will not and it is up to me to drain the pond, secure the fish, and clean it out. I had asked them three separate times to give me a landscaping estimate and was promised one. I never got it and am glad they didn’t provide one. I will never use this company again