Trans Floor Services

COMSUMER BEWARE!!! I used Tom Tran Flooring for a renovation. Had him rip up and install new floor in my living room, kitchen, and hallway. He refinished my 3 bedrooms and dining room, and also put new stairs and railing from my front door to my first level. From the very beginning there were issues! When they first arrived on the job his crew started ripping up flooring that he was just supposed to refinish. Thankfully my general contractor was there to stop him. They installed the railing with ballast uneven and the railing was bowed. I specifically had the flooring ripped up to have them secure the subfloor because it was squeaky. The funny thing is, after they finished the floor is more squeaky now then before! Tom had his brother Tan come back to fix the floor several times and all they do is shoot nails in the flooring which looks horrendous. The proper way to fix the floor according to other floor people would be to reinstall the flooring but Tom did not want to do that. Tom does none of the work himself and has his brother do it. His brother is a nice guy but does not do a good job. I would NEVER use Tom Tran again and I would suggest you don’t either. This work took place in approximately March/​April 2015.

Great price and great service for refinishing hardwood floors. 4 instead of 5 stars only because we wish we had been informed that sanding and two coats of polyurethane wasn’t going to leave the smooth finish we were expecting. He came out the next day, buffed and added another coat with no extra charge to achieve the finish we were anticipating. Tom was extremely easy to work with.