Sage Bank

My wife and I opened an account when it was still Lowell Bank, but right before they changed it to Sage Bank. Since the beginning we had nothing but issues. When they were upgrading we couldn’t access anything for several days, then out of nowhere we needed new ATM cards because of a glitch.
It seemed like any time we wanted to use the ATM we had about a 50% chance of it actually working. The service at the Rogers St location has never been good, the tellers seem like they never want to help you and seem annoyed whenever you go in there.
Because of the problems, we ended up sticking with another bank but kept the account anyway. I would put a little money in there to save in case of emergency. However I was upset to receive a letter last week saying my account was overdrawn by $ 9 and needs to be taken care of. Well, I thought I had over $ 50 in there that I was saving so I was not happy to hear this.
I went to the Rogers St location to find out what happened. The teller said they started charging people who have less than $ 250 in the account $ 10 per month fees (way to screw people that have no money already!). I never got any notice of this and if I did why would I want to lose my money? They would not waive any of the fees so I paid off the negative balance and closed my account.
This is by far the worst bank I have ever used! Even Bank of America has better service and had given me more help than this local bank ever has. Between horrible customer service and constant issues I can’t see why anyone would bank with these people.