Blain’s Farm & Fleet

Just got out of class so I decided to stop by to look at safe lock boxes. I asked one of the employees where they would be located because they’re always located in different areas at each different store. She directed me to the back of the store in the sporting good area. I found them, but those were safe boxes for guns. I was looking for safe boxes for documents. I had to ask 3 other employees where to find them. Each person told me a different direction and weren’t even specific about where they are. This is a pretty decent sized store. But the last guy who helped helped me out finally walked me to the aisle they were in! Then upon checking out, only 2 cashiers were working. Both of the lines were really long. Took them about almost 10 minutes just to open another line. Like, really? There were 4 or 5 people just standing around behind the customer service desk. And only 2 cashiers? Store is good overall. Great prices. You can find most of what you need in here. Clothes, tools, you name it. But they need to work on their customer service.

Was coming home from vacation and the tire on the boat trailer blew. There was stuff in the back of the truck so we could not get to the jack. Walked in the service department and asked them if they could help us out. Then sent someone out right away to take care of the problem. Would recommend the service department to anyone.

If I could rate them less than 1 star i would. Some time ago, I took my van there for tires and they told me they could not align the front end because I had bad tie rods. My regular mechanic and an independent front end alignment specialist both said the tie rods are fine. I lodged a complaint with the store and got a call from someone who called himself a vice president. He wanted me to invest even more of my time so his expert could look at the tie rods. I told him that I thought the person who worked on the car was suppose to be an expert and pointed out that I already had two experts look at it and was not about to waste my time having his people look at it again.
Today I took my wife’s car in for tires. At 8:00am I was told they could not get me in until 5:00pm. How can they think they are providing customer service when they don’t staff their shop to give timely service. I would up going to Jack’s Tire Service in South Beloit who got me in and out in one hour and also gave me free tire rotation for the life of the tires. I will never allow Farm and Fleet to touch one of my cars again.

I recently went in for a gas hookup for a new dryer. I asked 3 people who all directed me to different spots. The 4^th employee knew and walked me there but seemed upset. He walked away and said in a condescending tone «good luck, young man». I was a little offended. I asked where a few other pieces for the kit were and he said they didn’t carry them. No help. Subpar selection for me. I’ll stay away and stick with Menards or Home Depot.

I’d rather go to the F&F on West State or Belvidere. No one in the Riverside store seems to know anything or even care. I’ve shopped at every F&F store over the last thirty odd years, and this one has by far the worst staff.

has a good variety of things such as clothes, boots, dog food, toys, etc.

It may be called Farm and Fleet. I may live in the city proper. I don’t really need farm equipment, livestock supplies or that handy dandy set of bib overalls they always seem to have, but I do need some good sturdy work clothes, tools, sporting good supplies or just miscellaneous items which Farm and Fleet carries.
Over the years I’ve spent a lot of money here. They have a decent selection and for clothing they have sizes in MAN++ (That’s for us big and husky guys that can’t fit into an XL t-​shirt at the mall.) Unlike some of the super chains around, their clothes not only fit, but are durable and they are cheaper then a lot of the sporting good stores that sell the same items. I have a pair of jeans I bought from them five years ago that are still in decent condition that I use for camping, yard work, or anything I don’t want to mess up my other jeans.
I will say that the service here is a little slow. During the day it is hard to find someone on the floor to help you if you have a problem, and the lines at the registers can get long. If you know that going in, than it’s not as bad. Sometimes the aisles can get cluttered with discarded items other shoppers no longer want or other garbage casually discarded. Due to the large tire department they have, the entire store tends to smell of rubber.

You herad of Walmart, Well this is like Farm Mart, The store is COOL totally useful for the do it your-​selfer, farmer.
Electrified Fence… Yep got it! Huge selection of overalls… Yep, you bet we got it here! Bird seed and a plethora of feeders to accommodate every species of fowl,… of course! Bovine growth hormones for Daisey,… Not too sure, but I did see they had some antibiotics. Nice selection or shotguns and rounds to keep them cattle rustlers at bay till we get them ther cattle branded,… Yep per!!! So park your horse at the door (or Bronco, mustang, colt, whatever) you will love the fine selection of motor oils and filters for your international combine!
Stop in when your in the vicinity & check out Farm & Fleet.