Swan Heating & Air Conditioning, Inc

After talking to several companies we had heard enough! They all had a different plans, prices and products. All of them included over prices products we didn’t even need! When Peter finish carefully measuring our home and began to show us what was available for us we felt so comfortable … we cancel our other appointments and gave our businesses to Swan Heating & Air. It was refreshing to feel the difference between being served and being sold! Then Kevin showed up today to install and once again we were impressed! I am so happy with finding this very successful locally owned business to help us with our heating and air conditioning we wanted to give them 5 stars. Don’t bother with the rest of them. .. just call Swan!

Had Swan come out last year to do a furnace tune up on our new home. I let go the fact they were over 30 minutes late. They told us it was a matter of time before our furnace was going to crap out and we should look in to getting a new one. He listed a bunch of stuff wrong with it and what we should fix. Needless to say, we are still functioning fine with the same furnace. So, we decided to get a quote from them for A/​C. We scheduled the appointment 2 weeks ago, the company kindly called days before to remind us. Not until 20 after the appointment time I finally got a call saying the employee was going to be another 30 to 45 minutes. Sorry, but I don’t have all day to wait around for a company to get my business! I will go somewhere else!

Just moved into the area and found a Swan coupon for Heating/​Air Safety Inspection for $ 69. The service technician (Matt) arrived on time, was friendly and seemed professional. He spent about an hour inspecting my furnace/​air unit, and about 15 minutes discussing issues he identified. He provided a list of items he said needed to be addressed, some immediately and others as soon as possible. The immediate items included: Dirty filter ($ 89), Exhaust Motor replacement ($ 636), Blowing Motor Capacitor replacement ($ 132), Duct cleaning ($ 525). Other items he said should also be addressed as soon as possible: A/​C coil rusted (~$ 1900), Heat exchanger rusty (~$ 2500); and I should consider replacing the furnace.
Since my Lennox Heating/​Air unit was only 10 years old, I thanked him for his inputs; and arranged for a second opinion by a couple of Heat/​Air companies recommended through the HomeAdvisor website. Representatives from both companies looked over my furnace/​air unit and said that other than replacing the filter and maybe cleaning the ducts, the other items were either normal wear or within specifications. They said the average life expectancy for my unit was about 20 years, and they did not see anything that indicated that it should be repaired/​replaced at this time. I bought two filters from Home Depot for $ 60, and paid $ 215 for one of the companies to clean my ducts.
I’ll let you draw your own conclusions about Swan, but I don’t plan to use them again.

Loved the sales and service, but if you have to deal with the office staff, good luck. We are in our 10^th month of waiting for her to fill in the paperwork on an Xcel rebate. This is our money, people! Any time we call, Mary is very rude on the phone. We are very happy with our system, but feel if we spent that kind of money with them, we should be treated with a little more respect.

I was charged $ 271 for a guy to come &put a capacitor in my aid conditioner. Nothing else. I think this company rips people off! Repair guy did not do what he marked he did on receipt. To replace a capacitor, receipt says cost is $ 132. That is all he did, nothing else, yet racked up price to $ 271. I think they are very dishonest.

I am a relatively new home owner. The house I bought is a little older, and had only an old (but kind of cool) steam boiler system in it, and no A/​C other than a solitary window unit.
I ran into about five local companies that did heating and A/​C at the Denver Home Show, and invited them all to come down and make a bid on converting my place from A/​C-​less boiler house to high efficiency forced air furnace /​air conditioned house.
The bids came in from nearly F’n criminal, to half of nearly criminal. One stood out FAR above the others. The sales professional who did the quote was very knowledgeable, offered a much more extensive solution, for so much less that I was sure there had to be a catch.
There was not.
The crew came on the day we set, got right to work, and in three and a half days, I was completely satisfied. The follow up was great, and even when I had the slightest additional request, they were out in a flash to accommodate.
Get another quote if you want. It will only make you laugh. I wish Tim Swan and his team all the success in the world. What a terrific experience. Thanks Guys!