Smith Imported Car Service

I’ve been in Louisville for nearly five years now, and I’m happy that I’ve finally settled on a mechanic. I didn’t actually have a car when I first moved to Louisville, but I eventually ended up with a 1999 Subaru Legacy. It was old and had plenty of miles, but I really loved that car. In two years I went through two mechanics and several repairs before settling on Smith Imported Car Service.
I am almost hesitant to give them five stars because I’ve only been to them three times. However, the first time alone was such a pleasant experience that I feel this star rating is warranted. I had taken my car in to the second mechanic I tried, a mechanic I thought I trusted. They kept the car for a while, replaced the timing belt, and said they had done all they could but the real problems were probably related to the transmission and that they couldn’t help with that. It was roughly a thousand dollars, and they were telling me that probably didn’t even fix everything. Fortunately I was chatting with/​complaining to my orthodontist about my car woes and she recommended Smith’s. I took the car to Smith and they diagnosed the problem as a timing issue. They fixed it for a couple hundred bucks and the diagnosis and fix were faster than the previous mechanic. The Subaru ran very well for the rest of the time I had the vehicle (unfortunately not long thanks to being rear-​ended on the 64 westbound and the copious amounts of rust that caused minor body damage to lead to the totaling of the car by my insurance company).
The other two times I’ve had them look over new-​to-​me Toyotas to make sure there were no red flags (two not because I actually *wanted* to by two cars in a year, but two because the 64 is the WORST and I had the first of the Toyotas totaled last month). The first one had no issues and the second needed a minor belt adjustment. Each time I was charged $ 60, an extremely fair price based on my internet searches.
I can’t say I’m anxious to use this repair shop again anytime soon, but if my car does need work I’m glad I’ve got somewhere to bring it.

Honest, straight-​forward and accurate pricing. You will not find marble floor, suited dealers/​salesmen but grease and grime laced mechanics. They know what they do and do not push you to the brink of your ignorance/​check book. I was quite impressed with their service and will go back again

These guys are awesome, fair, and friendly. I’ve been taking my car (Subaru Impreza Outback Sport ’97) there since 2005, and they have been great. While I pay more than say, Jiffy Lube for an oil change, I know they are checking things out while they are in there, and only tell me what needs to be done. I know this because of the years I’ve been going to them, the years and miles on my car (almost 200k now) and how much they could have BS’d me if they had wanted to. But they never have, and I will definitely keep coming back to my guys at Smith. Local, and family owned for at least two generations.
~Morgan W.