Awful, AWFUL store. I always take my business to Guitar Center. Employees are awful at this store, and that’s what makes it so bad. I can’t rag on the instruments too badly, as the store is only for used equipment. But it seems even on that note, that they’ll literally take anything anyone brings in. But this is easily the worst store in Louisville just because of employees. Go to Guitar Center. The employees there are friendly, and will help in any way possible, and if they can’t do anything, they will steer you in the right direction.
Shadwick W.
Classificação do local: 2 Louisville, KY
I bit the bullet and drove the 30 minutes out to Hurstbourne to Music Go Round, bringing with me two small items to trade in toward the purchase of some new pedals. To be fair, an employee did let me know that it would«be a while» before someone would be available to help me, and that maybe I should come back later. «Nah,» I decided, «I’ll just stick it out,» — not eager to make the long drive again. I browsed their selection of effects pedals, while about 30 minutes passed. The customers in front of me filed slowly out, and when the last ones did, I made my way to the counter to see if I could finally get some service. The three employees were gathered around a smartphone, engaged in conversation about something that I’m sure was of utmost importance. I cleared my throat a few times before collecting my trade-ins, and leaving the now empty store unnoticed. Thank you for letting me know how little my business matters to you. I’ll remember that the next time I’m assaulted by an over-eager Guitar Center employee.