Michel Tires Plus

I’m giving two stars because they do have some good tires and good deals when you purchase their tires. However, I came back home for spring break and when I got home I noticed that my front tire was very low. I took it to michaels because I have a warranty on my tires. they were very busy and I didn’t mind waiting 3 hours. when my car was done I was handed my key and they said ok
bye. I asked what was wrong he said oh probably just the bad valve stem… uh ok. halfway home I notice my engine light is on and my car was getting hot. apparently there were tiny pin holes in my radiator. After having to get a new radiator I noticed a day later the same tire was flat again! I haven’t drove it all week and it was completely flat. went back to michaels and said I came in with a flat and left with a bad tire and a radiator leak. I was furious and the kid kinda laughed at me. I go to college three hours away and I told the manager it was my last semester and my school was in the middle of nowhere I need the car fixed so I wouldn’t die before my graduation because of a bad tire. finally he took me seriously and they actually started to really look at the tire. turns out it wasn’t the valve stem but a piece of metal in my tire… why wasn’t this looked at the first time I came in? just frustrating I’ve spent my spring break at michaels basically because it couldn’t be done right the first time!

Lifesavers! I was travelling 1100 miles cross country, an about halfway through in Louisville I busted a belt on my rear passenger side tire. They were 30 minutes to close on a Saturday but they offered to stay open past then to make sure I had a new tire on. They were very friendly, treated me with respect, and didn’t overcharge me. It was the absolute perfect place for me to go in an emergency, and I only went there initially because it was the closest place near where I pulled off the highway that was still open.

Um… do yourself a favor and don’t come here. Took 3 hours and 40 minutes for an oil change and tire rotation. Never again!