I’ve had frustration with getting flats and not being able to remove tires put on by another shop; they were incredibly tight on the rim. Scott the owner(like, forever) knew it wasn’t the tires but the wheels: «They’re notoriously hard to work with.» He polled his cast of mechanics and they all agreed that I needed folding tires(no wire beads). The tires were over $ 50 each… not cheap. But I price-shopped on-line and you know what? The shop charged the same ORLESS than mail-order! This is not my first time to use these guys(my first was the«biathalon» that Scott helped put on about a hundred years ago) and it won’t be my last.
Barb B.
Classificação do local: 5 Louisville, CO
The service department is exceptional. Luke recently worked on my mountain bike and went above and beyond in trying to service it for me. I recommend this shop(especially Luke!) to anyone!
Martin B.
Classificação do local: 5 Boca Raton, FL
I called them on the phone, because i had a flat tire, and they told me to «bring it in». I brought it in and even though they were busy, they got to it right away, and 10 minutes later, i was out the door. I had both tire tubes replaced because I wanted the best they offered, and it was very reasonable. Tyler was especially helpful, and they will get my business again.
Johnny N.
Classificação do local: 2 Colorado Springs, CO
Just not a good vibe in that place. They seem like they don’t want to do any work to give good customer service, not very knowledgeable about different bikes, and simply not a pleasure to be in the store. no, i will not give them my money. was there in late-July.
Brent V.
Classificação do local: 3 Lafayette, CO
I was recently in the shop in order to get an insurance quote for my bike which had been hit by a car. I was supremely impressed with their customer service, they are fast and very friendly. My qualm however is that I have doubts as to their competence… I know that is a very strong thing to say, but it is true none the less. This was the second insurance quote I was to receive, and had told the person I dropped the bike off to that the first shop had told me the frame had been bent. When I picked it up, they said that it was fine… frame wise, and gave me the quote. I was dissatisfied with this as two shops had now told me different things. I took it to a third shop, that confirmed that the frame had been bent. All and all, quite friendly and good prices, but as I said above, theym may not be entirely competent.
David C.
Classificação do local: 4 Lafayette, CO
Had bikes shipped here when I moved to the area. They tuned them up great and were extremely friendly as soon as I walked in. It felt like everything I was looking for in a favorite local bike shop.
Matt D.
Classificação do local: 5 Louisville, CO
First I must disclose that I race for a cycling team that is associated with the shop. I have also been a member of the Louisivlle Velo Club for the past few years. I chose this association though because of the convenience and high quality of service and support I get from the shop. I cannot recommend enough the importance of community oriented bicycle shops. Louisville Cyclery is top notch to meet your cycling needs in the Louisville area. The shop has been around for a very long time so they are experts on the cycling needs of the area(road, mountain, cross, competitive, casual, family). Great staff, product selection, and service.