Louisville Athletic Club – Westport

I’m fed up with this club!!!
I have tried for 3 months to get my refund from them but I suppose they don’t want to refund my money so this is my last resort. Maybe they check this thing !
I joined in December for a $ 19.99 membership plus $ 10.00 for the daycare room. That seems like simple math right? $ 29.99 a month.
First month there I liked it. It was nice. The playroom is nice but the playroom staff is iffy. The older women are awesome. The teens are unbelievably unprofessional.
((The last time I went with my 1 year old the teen did not even look up from her cellphone to greet us (and yes there were other kids in the room). I mean come on I understand being on your phone but at least have the decency to put it up when a parent and kid come in to greet them.))
However this is not why I am upset. I’m upset with the «MANAGEMENT» there. It is a joke and if I were you I would be very careful in trusting them with your bank information. Remember that simple math of $ 19.99 plus $ 10= $ 29.99. Well apparently that’s too hard for them to figure out. The first month there I was overcharged $ 10.00. I called and had to go through the math with the representative who kept insisting my membership was $ 29.99 PLUS $ 10.00 for the play room. It took multiple explanations for them to «realize» I was right. They did apologize and refunded me my money and told me the problem had been fixed.
Then the next month same thing !! Overcharged $ 10! I may have a low tolerance for things like this but that was enough for me to cancel my membership. I called them and explained the problem again and said I wanted to cancel my contract. Technically you are supposed to give more notice than what I gave, but because the issue was their mistake they let me out of my contract and signed a cancelation form. Sounds simple right ?
Wrong. A week later they called me to say my cancelation for was a «mistake «on their end and they are voiding it. Yes. They wanted to void a legally signed document Bc they changed their mind. I tried explaining multiple times that I was overcharged twice but once again I had to explain the math to them several times. Even when I called CORPORATE they couldn’t understand that my fees were $ 29.99 INCLUDING the play room. — again after explaining over and over they realized and, ultimately, honored my cancelation form.
The problem? 4 months later I still have NOT been refunded my $ 10! I know it’s $ 10… But it’s the principle. I joined this gym with every intention of staying a member for years to come but at this Point don’t want to pay them a penny extra. I have called SEVERAL times, spoken to managers (who still seem extremely confused about my membership) left voicemails for supervisors (who have never called back)
It is ridiculous. I wouldn’t recommend this gym to ANYONE !!! It’s not with the hassle.

When I moved to Louisville several years back, I did some gym searching and found this gym just down the street from where I lived at the time. It was a very nice gym in a very nice area back then. Every now and then I go back to this location.
While I still enjoy working out here at times, I find that some of the cardio equipment is very outdated and thus doesn’t work properly. Some of the tv monitors on the ellipticals appear old and are hard to see a picture on and have limited channels, a couple of the elliptical appear to get slightly stuck on only one leg producing a very unbalanced feeling, and I couldn’t get all the buttons on one of the speed workout treadmills to click on the options I wanted. It really seems that this gym has been very slow in replacing outdated equipment; I wouldn’t be surprised to find out that some of the equipment still there is from the time I used to workout in 2008. The life span may have been shortened due to rough and heavy usage but that should be expected with the heavy traffic that this gym has. The gym still has a decent amount of good equipment in the cardio department to accommodate the heavy crowd but this old equipment I frequently notice has got to go.
This gym does have a very large selection of weight equipment including a good amount of cable workout stations. This equipment appears to be well taken care of, the area always looks clean, and the dumbbell areas appear to be bigger than the other LAC I frequent. The Cardio theater has good sound and good picture though I ran into some of the same issues I first mentioned on the equipment. I don’t use the Sauna too often but there have been a couple times I’ve wanted to use it across a few months and it appears to be closed due to not working properly. Disappointing as it seems they have renovated since I used to frequent this gym years ago. The other LAC I go to doesn’t have this problem but I understand this downtime may be due to certain members causing damage to the sauna.
I like the layout of the gym; it may seem a bit cramped because they have so much equipment packed into this place but there’s enough room to navigate around without being in anyone’s way. All in all, I do like this gym and I’ll continue going here at times but because of the things I mentioned, I don’t like it as much as the other LAC I usually go to.

I am not an athlete so what I appreciate about LAC are the classes that push me more than I would push myself and the cardio theater which is dark. I have taken many classes– pilates, yoga, and group power.
By far my favorite thing is the cardio theater. I have been known to stay walking on the treadmill or elliptical for the entire length of a movie just because I wanted to see the end. Best of all it is dark, I don’t have to worry about anyone judging me for my lack of athletic style.

Sauna down yet again. There is no exaggeration with the statement that that the sauna is down more than it is in operation. Look elsewhere if you plan to use the sauna. I can only speculate the health department keeps shutting them down. Wonder what is going on. Management seems to know little about it for some reason. Hmmmmm…

I’ve been going to this gym since I moved to Louisville over two years ago. I got a pretty reasonable rate and the gym has everything to offer that I’ve ever needed. I love the cardio theatre! There are plenty of different rooms to use and I’ve never had to wait for any equipment. The only issue I’ve ever had is that I don’t always have the best of luck with the TVs on some of the equipment with the built in ones.
Overall, great location, pretty good hours provided you aren’t looking for a 24 hour gym, good price, and lots of group activities. Also has another Louisville location you can use too.

This gym is pretty large and there is no doubt that it has a lot of equipment, but it feels just a little cramped. It’s a bit of a double-​edged sword because it’s super convenient that they have so many cardio and weight-​lifting machines, but they are all right on top of each other and it can feel a little claustrophobic.
I’ve only been there twice because I just joined, but I’ve found that oftentimes the weights are not re-​racked after the machines have been used and rarely are the machines wiped off after usage. Despite this, the gym is kept pretty clean and organized; the locker room is also very nice — probably one of the nicer locker rooms I’ve seen before.
My favorite part of the gym, though, is the basketball court! I used to be a collegiate athlete so of course this part of the gym is the bomb diggity! I wish that they had two courts instead of one, but I can’t complain too much because at least there is one available which isn’t the case with some of the other gyms in the area. There’s usually always people on there shooting and playing pick-​up games; I’ve been able to play some games with guys on their lunch breaks and the games are usually pretty competitive.
Overall, the gym is descent and it’s probably the best pick of the area if you want a gym with everything you’re looking for. They have several cardio areas, an expansive weight lifting section, a track upstairs, racquet ball courts and the basketball court. It may take a while to find where everything is but just act like you belong and you should be a-​okay. (The people can be a little dismissive and rude, but put some headphones in and do your own thing — that’s what I do).

If I could keep this place to myself… I would be so happy! The staff is mostly cool, some of the folks are rude but whatever, I hand you my key fob to scan and move on to my routine. The weights section is sufficient, I just wish other members were courteous in re-​racking weights, or when they do, putting them in the right place. Seriously my biggest pet peeve ever. Cable machines are good, cardio machines are good, classes are good, everything is at par and maintained properly. My only wish is the other members to learn gym etiquette.
P. S. — Don’t curl in the squat rack!

I like cardio, but I also have a short attention span and get bored on machines after a very minimal amount of time. Luckily, LAC has a cardio theater that features a different movie every day, and another room of cardio equipment with 12 different TVs. Just hook your headphones in and go. Makes my workout experience much more enjoyable.
I’ve never had to wait for any equipment and everything seems clean the majority of the time. However, I’ve heard group classes can get pretty crowded at nights, so be sure to get there early if you want to take advantage of this perk.
Convenient location and a decent price. Yummy smoothie bar. Tanning beds and a sauna. I like this place.

In the search for someplace to workout around Louisville I settled on LAC for a few reasons. The first (and main) being that they have a basketball court with regular pickup games being played. I was shocked to find the lack of pickup ball around the area considering Kentucky is supposedly basketball-​crazy, but there really weren’t many places to be found. That said, LAC has games running most weeknights, and I’ve been happy to find that there is good players and most of the time they curb the attitude at the door so we don’t have to worry about constant obnoxious jawing about this and that.
Moreover, there are an abundance of freeweights and machines, four areas for treadmills/​ellipticals, stairmachines, etc. At peak times (say 5−7ish) there might be waits to use machines or benches, though it hasn’t been a real problem for me.
Overall, I’ll continue working out at LAC, it’s a convenient option for me at a fair price.

This gym does not even deserve one star. The equipment is great, the looks of the facility are nice and up to date. BUT the daycare is outrageous. The ladies could care less what the heck is going on. I had a membership there and three weeks into it I was looking and suing the place. The daycare has a set of rules, no food, no drinks, they get you if the diaper needs to be changed and there is suppose to be a max limit of babies. There could be ONE girl there and 45 kids. HOLY SMOKES! My little 5 month old could barely sit up on his own, and I knew that he really needed to be watched. Since he had never been in daycare before and I dont know these ladies, I would pop my head in to check on him. An older lady working in the daycare scolded me for it. Telling me «tisk tisk, your not allowed in here unless your picking him up» YEA RIGHT! Thats my kid, and i will check on him however many times I want. The next day there were 36 kids in the daycare, I didnt want to drop my boy off with all those kids because I knew there was no way they could fully watch him. I asked the lady and she looked at me offended and said he will be fine just go, How can they talk to me like that? Stupidly I said ok, and walked out then I realized they didnt even sign him in, give him a number or me a number so he was unaccounted for. Nope, went right back in there picked him up and said until this is organized i wont be back. A week later the big thing happened. He has acid reflux REALLY bad so he doesn’t drink bottles he has soy mixed with rice cereal and his medicine, but I didnt think that would be a problem because they don’t feed the babies in there anyways so if he started crying when he was hungry they would come get me. NOT!!! This disgusting place decided to give MY baby SOMEONE elses bottle. They had NO idea what was in the bottle but they tried to make him stop crying so they popped a bottle in his mouth. When I found out it wasnt 24 hours later he was throwing up constantly, and having a reaction. Was it breast milK? was it regular milk? I had NO idea what was in this bottle, talk about gross. I called the daycare and they told me that is WAS his bottle. hahahah Like I would forget. MY SON DOES NOT DRINK OUT OF BOTTLES! Not to mention, the name Abigail was written on the side of it. PLEASE. This place is disgusting. Lets just say because of that I canceled the membership, talked to a lawyer about negligence and got a membership at the YMCA where they are

Facility has extensive freeweight and hammer-​strength as well as cardio equipment.
Cleanliness is fair. Clientele in the evenings has a disproportionate number of «roid heads», some of whom like to throw weights and yell. Has a decent selection of classes, some of which are a-​la carte. Recently offering TRX (cross-​fit?) which, you guessed it, is an additional fee.
If the managers took control, threw out the disruptive members, kept the equipment functioning, and didn’t rope off areas of the gym to make one pay additionally for access, they could have a top-​notch facility.
ps. to all the middle aged men in better shape than when they were 18, hormone replacement IS steroids and the long term effects have yet to be determined [give me a call in a few years when you need your septal myomectomy (heart surgery) I’ll get you on the schedule]. Besides, are you really doing this for your health or your vanity?

Being from health conscious Colorado, I was not expecting such an advanced fitness center in Kentucky. The LAC will rock your socks off with its cardio theater and spacious free weight and machine areas. The facility is huge, extremely open, and easy to navigate with friendly associates. I loved the cardio theater, a darkened room like a movie theater with a full sized screen facing countless cardio machines. The movie that is playing that day is listed at the front of the building so you can plan your workout accordingly. I am a frequent visitor to Louisville and the LAC is always a treat.

Despite living in health conscious Southern California, I have never seen a gym quite like this. I can’t comment on membership costs as I was using the facility as a guest of the Courtyard Marriott, but this place was impressive.
There had to be at least 100 cardio machines situated around the facility and a good selection of free weights and both standard and free motion machines. Add in a basketball court, racquetball court, spinning classroom and aerobics classroom and you have a nice place to get sweaty. The only thing missing was a pool.
The most impressive thing by far, though, was the cardio theater: rows and rows of cardio equipment set up stadium style in front of a full size movie theater screen. I mean, really, why is this not available in Southern California (If it is, I sure am not aware of it). The movie selection was spotty (Twilight? Really?), but put on a good action movie like SWAT and the half hour on the elliptical runner flies by without much thought.
I was six for six on trips to the gym while staying at the Courtyard and in the two days that I’ve been home since, I have definitely missed it. Take advantage Louisville, this place is great!

I appreciate they have child care.
There are a lot of free weights and cardio to partake in without a wait, which is VERY nice.
Not super clean and the female clientele tend to be stepford wife-​ish. The front counter staff could be friendlier, however, the trainers all seem to be really friendly, knowledgeable and helpful. Management is friendly.

great facility if you’re into free weights and cardio exercise. there’s enough treadmills and bikes to get on to. each working station equipped with a remote keypad for selecting TV station. Just don’t forget your headphones.
there’s basketball and racquetball courts to enjoy with a friend or family. we usually play basketball as our warm up before heading to a treadmill. you can bring your own ball or borrow one at the front desk leaving your drivers license.
what i actually like about this place is the cardio theater. unfortunately, there are days wherein you’ll be in the room with gym goers who doesn’t have the etiquette. talking on a cell phone or with each other just annoy the heck out of me.
there’s a dry sauna and lots of shower stall to relax and freshen up. liquid soaps provided. just bring your own towel.
i can give this a 4star but some equipments are not clean nor maintain that it squeak or make noise as if it is about to give up. exercise areas are not vacuum or dust. why i think so? because disinfectant wipes that was left on the floor in between treadmills would still be there the following day.
staff are so-​so.