Krispy Kreme

Sorry Krispy Kreme. I’ve been waiting for 15 minutes & there’s not even the «hot» sign on. Maybe it’s me? Staff ppl on Sunday mornings & keep that assembly line pumping! You’re killing me. I love Nords.

I live within walking distance. Not a big sweets guy. But every once in a while the smell lures me in.
Great employees. They move fast no matter how packed this place is. And early morning, this place can have a line 20 – 25 deep not counting 10 cars in the drive-​thru .
Like most places, high prices on donuts. They are good but not that good.

Unilocal asks you to update your reviews every once in a while. I haven’t reviewed Krispy Kreme for 3 years so I guess I will step up my game Unilocal.Thanks for reminding me! Krispy Kreme doughnuts are unlike any other doughnut in the world. They are true angel food. (Ok — well they would be if there were Very Fluffy angels!!) They are the white bread of doughnuts. You know what I mean. Nothing even remotely healthy about them but DANG do they taste great, all light and airy and melt in your mouth delicious. My personal favorite are the chocolate frosted (chocolate OVER the plain glaze!!) Cream filled ones. But don’t get me wrong, if the HOT NOW! light is on I will be popping 3 of those bad boys in my mouth and swallowing them whole. The chocolate frosted cream filled are the ones you SAVOR, not inhale like your life depends on it. (Which of course it doesn’t and donuts are not a wise choice of food except once or twice per YEAR!) (Sorry –that was the nurse practitioner in me but I had to put that out there!) I like KK over Dunkin’ or other thicker brand of donuts. I always have. I feel like I may be getting more pure sugar intake with them but less carbs as a whole since they are so much lighter. (Hey, I can rationalize with the best of them!) I like that KK comes up with seasonal flavors and special flavors too. They had a salted caramel with chocolate drizzle once that was knock-​your-​socks-​off good! Stop in and give them a try and remember that if the Hot Now! light is on — you are in for a real treat!

When the «hot now» sign is on that usually means you can go in and get one right off the line. Well not here. Sign was on so I busted a u turn to go back and grab a fresh glazed donut. Walk in the door and the like isn’t working… ok so give me one out of the case.
Then I see the birthday cake milkshake deal they have so I figure I’ll give that a shot. It gets handed to me and it’s a green dirt color… wtf. I get out to my car and taste it, it has a funny after taste so I ended up chucking it.
What a let down and waste.

Ugh… I hate to even write this, because this location has always been a favorite of mine, I love the fact that it has a drive thru and is open 24/7…many nights when I was a student at uofl my friends and I would make a late night trip for those fresh out of the oven donuts. They are indescribably good. So, after moving to Maryland with my husband and living nowhere close to a Krispy Kreme for a few years, when we moved back, I was anxious to take him so he could experience the deliciousness! The hot sign wasn’t on (first time it hadn’t been on that I have visited, but you can’t win them all I suppose!) we figured no big deal, they will still be great. Boy, was I wrong. We ordered 4 donuts (2 regular glazed, one chocolate glazed with sprinkles, and one glazed crème filled), one for now and one for breakfast the next day. The employee placed my change, a dollar and several coins, on top of the box then handed it to me, spilling change all in my car. Other than that the service was okay, nothing to write home about. As for the actual donuts… The original glazed were awful… something was just off, even the texture. The Krispy kremes in the cases at gas stations, and sold in boxes at grocery store were better than these. The glaze was weirdly crunchy, just a total miss, and it tasted like a bad knockoff of a Krispy Kreme. My glazed crème filled was okay the next morning, and my husband said the chocolate with sprinkles was fine, but I can’t pretend that I wasn’t disappointed in this location…

National Donut Day!
My kids and I started our journey for donuts s little late in the day. Went to one Krispy Kreme location and they only had one donut and a handful of donut holes left. So we drive to this one, which is a main store. Arrived and the line was wrapped around the interior, but they had a big and plentiful selection of donuts. Line took approx 10 mins to move around, and we got our fresh donuts

We arrived at KK tonight @ 11pm. No worries though KK has been open 24 hours for years. Tonight I pulled on the door and they’re locked. The sign says the lobby is closed now at 11pm on Saturdays. This appears to be a trend. They have a new remodeled look complete with 2 handicap parking spots front and center to support the burgeoning numbers of people who are on disability who are not even close to disabled. Meanwhile we’ve seen at least 25 people turned away because the door is locked and we’ve been here 23 minutes. We’ve been coming here for years and this is our last trip. My advice to you is to do what I’m going to do and sell all your Krispy Kreme stock because if management is this stupid then I don’t want my money invested in these guys. This is representative of a trend in the United States toward less customer service which will ultimately translate to a decline in earnings. American companies have now tipped the scale and have become too aggressive on cost cutting measures. It it a sad day in America. This may signal the top, the high point of American glory. Make that 30 customers now.

This is Krispy Kreme, donuts. coffee. Ask for the donuts fresh out of the oven if they have any. My favorite have the kreme filling, give those a shot!

They left me sitting in drive thru for 20 minutes they forgot about me. Don’t be their only customer

Slowest service ever. Asked for two boxes of coffee and two dozen donuts. The lady takes 20 minutes to fill two containers of coffee an doesn’t ask another employee to get the donuts while she is filling the coffee. So we then got to wait another 10 minutes for her to box the donuts. Then of course, we had to wait for her to bag up some creamers, sugar packets, and stir sticks. Left an hour early for work to be able to stop and get coffee and donuts on the way, apparently that wasn’t enough time.

After eating Krispy Kreme donuts, one shouldn’t bother to eat donuts elsewhere :) You’ll be very disappointed! There is just something about the Krispy Kreme yeast recipe that is out of the world good. So light, fried up crisp on the outside and soft and cotton-​like on the inside. Perfection! Gotta love the hot off the line original glazed! My favorite donut is their glazed cream filled. Again, their cream reigns supreme compared to anywhere else. I was always a huge custard fan until I have this cream. Their seasonal donuts are always fun and generally pretty good. I really like their cake-​like donuts too, with blueberry being my fav. My only reason for not giving 5 stars is the inconsistency in service. At my last visit, there were 5 employees behind the counter and one at the door and not a single one greeted customers, no one smiled or even made eye contact with the customers. It was very rushed and impersonal. Friendliness and simple courtesy go a long way.

Can’t believe how slow this place is… I sat for 10 min in my car waiting for my coffee… This wouldn’t have happened at Starbucks … Customer service was rude so sad :(…

Krispy Kreme doughnuts are and always will be five stars. I was so put off by how gross the profiteering was here. We were in a rush pre-​Derby so I swung by here for breakfast with one of my friends. We were in the drive-​thru and I started to ask for individual doughnuts of different flavors. I had intended to pick up six or so.
In a honeyed voice: «Why don’t we just make that order a dozen doughnuts?»
I didn’t have time to protest so I defeatedly went along. Doughnuts are cheap, delicious and good at preventing hangovers. Whatever. I ordered two iced coffees as well.
In an even more unctuous tone: «Can I add a cup of doughnut holes for 99 cents?»
I was getting a bit suspicious at this point but managed to stay polite and declined. The bill came out to $ 13.13. I weakly commented on the amusing total.
Manager (I think): «That’s nice but why don’t we make that a round sum of $ 14 by your donating to our blah-​blah-​blah charity today?»
WTF. This is already so tacky and gross but you’re asking me to donate all of 87 cents to charity? Could you have at least made it a tad less obvious that you were trying to steal and at least asked for a dollar?
What a sham of an establishment. I am a prouder and prouder southerner as I live here and transactions like this slick, polite fleecing and backstabbing represent the worst stereotypes of the south. Sorry to be so vehement but these are the people and practices who ruin southerners’ reputations outside of the region. I intend to visit Louisville in the future but I am NEVER returning here again.

I am excited to see what the inside will look like after the remodeling. For now, the drive through is a great option.

I always seem to visit when someone is giving away doughnuts at the front door. Win! I’ve only visited once that I got a warm doughnut right off the conveyor belt though. I need to work on my timing!
On more than one occasion I’ve experienced lack luster customer service here. I didn’t see anyone else comment on this so maybe it was just a fluke or just me. That being said, I’ll keep coming back every now and then when a KK doughnut sounds good!

Chocolate frosted cream filled. Blueberry cake. Cruller. Lemon jelly with powdered sugar. I could eat a dozen at a sitting. The coffee isn’t that great but the donuts… *sigh*… yum.

Can’t get better than a warm glazed donut. Their seasonal red velvet is beyond awesome too :)

Awesome Donuts! From crème filled, cake and the original Krispy Lreme donut are a necessity every once in awhile. The regular Krispy Kreme were hot out of the oven! Melt in your mouth goodness!

Had to go get doughnuts on National Doughnut Day monday. Krsipy Kreme chocolate custard filled are awesome. You can go there any time of day and get the freshest doughnuts there are but, if you can catch them making them in the back room it;s a real treat. They even have a step for the little ones to get up and watch. It’s fascinating to see.

It doesn’t compare to anything else. Yes you can compare donuts to donuts, but not KK’s to donuts. There really is no other type of thing like these. Go get’em now, fresh and hot. Let 3 melt in your soul and take some home.
This particular location holds a special place in my heart as it is one of the old classics and my first and original KK hang out from back in the 80’s.