Iroquois Medical Center

I have been a patient of this medical practice for 15+ years. The last several years I have been unsatisfied with them due to constant waiting, even though I always schedule for one of the first of the day to try to avoid this. Once, I was my doctors first patient of the day, and had to wait 45 mins b/​c the front desk scheduled me for a day when my doctor didn’t even arrive until an hour after my appointment!
This week, I had an appointment at 9:00 for a routine physical. I was taken back to a room right away to have my wight, blood pressure, and blood taken. I then waited in the room for an entire hour. I finally went out to see if I was forgotten about. A student nurse practitioner then came in to ask me if there had been any changes to my medical history. She then said she would go discuss it with the nurse practitioner (who I was scheduled with). The conversation lasted approximately 5 mins, and she didn’t even listen to my heart. After waiting for another 20 mins, I went out and told them I had to go. The student said that the NP still needed to see me. I asked if she was planning on doing anything additional that she had not done, the student said she didn’t think so. I in turn said I was leaving, which I did.
It is COMPLETELY UNACCEPTABLE that after waiting almost 1.5 hrs I STILL had not seen the NP. How is it possible that they could have been that backed up so early in the morning?!
When I stopped out front to see the office manager, she wasn’t available. I asked for a business card with an email address, and was told that she didn’t have an email address. I call BS on that.
Needless to say, I will no longer be a patient there.