HONESTY is not the policy at «EVANS» Brought a Kubota mower in for a simple pulley replacement only to bring it home with a steady leak. Brought it back and was told I needed a gasket replaced that was dry rotted. Paid 280.00 and got home only to have an even worse leak… This time I was told I needed a steel hydraulic hose. Out of my own stupidity I paid for this service as well. Once I arrived to pick up mower I was asked«How much money do you have?» Meaning that my machine was in serious trouble. Mechanic in hoverround chair informed me that they were out mowing with unit for 20 minutes and it wont bleed out. He try to convince me to take it home and«BEEASY» with it and it will most likely bleed out. However I could not load it on my trailer. Upon inspection I found there was no fluid in transmission reservoir. once I addressed this issue I was told Mr. Evans was on vacation and that he had to correct the problem. Once he returned from paradise I was informed that my right transmission had to be replaced and the cost was 2300.00. «It was an act of nature he told me. when I told him there was no fluid in tank and transmission was burnt up Mr. Evans looked at me and said he did not believe that. I had been a faithful customer for many years and have sent countless customers to him but, never again. Now it’s small claims court we go! I have heard from other Lawn Services that they would never take their equipment to «Evans» now I know why. Now of course Mike Evans has his own story but, if anyone is looking for lawn service repair PLEASE do yourself a favor and take it to a reputable service center, such as Louisville Tractor or Bluegrass lawn @ Garden. A simple pulley replacement cost me near 500.00.and in return I have a 10.000 mower sitting in the barn collecting dust.
Francesca H.
Classificação do local: 5 Louisville, KY
I bought a moped and they are now fixing on it. I like evans so far. He is a nice man and you can trust your engines with him. He’ll fix it right up for you.
Kevin S.
Classificação do local: 3 Louisville, KY
A little rag-tag repair shop, basically if it’s got an engine, they’ll work on it. Repair, maintenance, and winterizations for all sorts of vehicles seems to be their thing. I dropped off a very cheap chainsaw in hopes of it being a simple carburetor clean out and a few bucks. It was a $ 30 cash only diagnosis to tell me it would cost more to fix the thing than to buy one new. The shop is cluttered, but often times the brightest minds thrive in what’s chaos in someone else’s eyes. I would recommend this place to those with branded equipment that doesn’t have an actual service center: Poulan, Weed Eater, Craftsman, McCulloch, Ryobi, etc.