Advantage Rent A Car

Pre pay gas 2.90
Normal gas 3.13
Forget to fill it up_​_​_​_​$ 8.99
Damn !

I just returned home from a week of work with the military in the Louisville area and I felt compelled to give these guys some feedback. I’m really surprised to be reading some of these negative ratings for this location.
When traveling on official government business, we’re forced to choose the lowest rate available for rental cars… period. After my last experience with Advantage in Denver, we’ll just say that I was reluctant.
When I arrived at the counter, I was greeted by Eric (maybe Erik). He was very professional, friendly and even accommodated me with an upgrade after mentioning that I hate getting stuck with the cheap-​o government cars (usually a Versa, Aveo, or worse). I also offered to cover difference out of pocket.
Not only did he give me an upgrade, but he squared me away with a 2011 Ford Mustang. Not only did this dramatically change my view of this company, but it ended up saving my butt when I was running late returning to the airport. It also contributed to a lot more fun being had on the back country roads around Louisville and Ft. Knox.
Thank you Eric, and thank you Advantage. I will definitely bring my business back to you the next time I am in Louisville!

Bad experience… return process horrible. They have limited spaces and counter people are not customer friendly. All other rental companies had personnel out to receive cars being returned not Advantage. If you chose Advantage you will be at a disadvatage!!!

I’ll keep this pretty short and precise:
The Bad:
— Slow, unprofessional service staff
— Very unorganized (The agent had to search for the keys to my rental for a few minutes because all of their keys were just thrown, unlabeled, into a drawer like your kitchen junk drawer)
— Car wasn’t very clean (or in tip-​top shape)
— The furthest possible rental car spaces from the airport doors
The good:
— If you pre-​purchase it at pick-​up, you can get fuel for less than the going rate at the pump and just bring the car back empty.
— Slightly lower rates
If you have a choice, I’d recommend getting a rental from elsewhere in SDF.