360-Salon And Spa

Terrible customer service.
If I was writing this last year, it would be a 5, but things have changed. Every year my husband gives me a full spa day. I called to schedule their most expensive package AND I wanted to add several other services. First the receptionist said I could not add services. I said, «you are not going to let me spend more money?» At that point she took down my services and date and said someone would call me to confirm. I told her if there was a problem, call me quickly as I would have to request a day off.
One week before the scheduled date, I called to confirm. They knew nothing about my appt. I repeated my request and she said she would call the owner. The receptionist called me back and said they could not help me as I was wanting to add higher priced services to the package. At this point I was pretty frustrated and explained again that I was asking to pay for upgrades, not free subsuitions. I told her this was very inconvenient as I had scheduled off work. Then she SCOLDED me and told me that I should have waited for confirmation before changing my schedule! I ended the call and started looking for a new salon. I really expected a call back from the owner offering an apology, but have not heard a thing. It is sad to be treated like this for wanting to spend more money

Love my nails by Ashley K! Super creative nail artist! It’s hard to find someone who does great almond stiletto nails. She was able to give me the right shape and not too thick! Plus she took my polish idea and gave it a great twist!

A girl needs a pick me up every now and then. One of my favorite ways to get this is to have my hair done. This could mean anything from a trim or highlight to a full color or cut. One thing is for sure when you are ready to do it, you want it to be right! I’ve had my share of disastrous results. Ones that made me go home and cry! Ladies, I’m sure you know what I’m talking about! For the last several years, this salon has been my go to place. All of the stylists seem good, and the shop is modern, and contains great product. My stylist is the best and I would never even consider going to anyone else. Ashley H. an expert with styles and colors, and she is always willing to try something new when asked. Her prices are very reasonable which leaves me more room to regularly tip her for a job that is always well done.
This full service salon offers other services as well. From makeup, to manicures and massages. What’s not to like about that?