I find it odd that they leave all of their RVs for sale open and unlocked whether or not they are open. They’ve been doing it for years so I guess they haven’t had any problems. There always seems to be a wait here even when there is only one person at the counter taking 15 minutes. One time I brought in my RV lock to have it changed out and they couldn’t get it out with their master key and wouldn’t remove it for me, but they did let me borrow a drill bit to do it myself with my own drill. My other choice was to pay $ 50 for a new assembly. Then another time my fridge broke under warranty and I had them come out to fix it… fees fees fees. Refused to honor my warranty to boot which wasn’t cool. So yeah, I still shop here because the people are nice and helpful, but if I need someone out I go to Sprangs now as do many of my friends and neighbors.