Los Osos Auto Body Inc.

My car had an encounter with a thick wood panel in Bakersfield on my way back home after two weeks on the road. Really damaged the front end of my Prius. Called my insurance [AAA] and they recommended four shops in my area. Decided to ask my mechanic [Nelson’s in Cayucos] where to take it and Tiffany immediately recommended Los Osos Auto Body. Went over and the staff immediately gave me an estimate, arranged for a rental car, and handled everything so professionally. My car was finished a day earlier than expected and looks brand new — it’s beautiful!!! I am so impressed with this business — their quality workmanship and friendliness of the staff. I’ll never go anywhere else if I ever need a body shop again! We’re so lucky to have this business right here on the central coast! Penny Beavers, Cambria, CA

So friendly, so great loved my experience here. Travis was awesome, called and gave me updates on my car. They clearly have a great team at this place. Highly recommend it.

My insurance recommended them. Not only they were 8 minutes away but also had loaner cars which is excellent since I need my car to get to work. They did an excellent job after a rough weekend on some snowy conditions in Tahoe. Snow chains fell off and a rock cracked my windshield. The plastic under the tires ripped off and bent my front bumper. It was a mess. I had to take my buck knife to cut away the plastic so I could drive. Anyways I was shocked that this company even detailed my car! It was immaculate! They did the front grill up nice, looking brand new, I wish I could get the rest of the car done, bumper ain’t too nice since this car has a crappy turning radius. Still the staff was super professional and made me a proud car owner. Just smiling at the treatment they gave my baby.

I was recommended this shop by a good wrench friend and was not disappointed. The end product was just as good as new. Having been a chp officer for 30 years, I saw millions of car in all kinds of shape. The repair on my Lincoln was outstanding. All was explained in detail and the price was far. I would gladly return

These guys are really great. I was here on vacation and got my mirror knocked off. I needed to get back home in a few days and took it into them to see if it could be done before we had to drive home. But he said they couldn’t get the parts done in time and offered to re-​attach the mirror and pull out a dent for free as we waited.
That is amazing. We were using them through our insurance but they didn’t have to do it on the spot for free.
These guys deserve all 5 stars.

My MINI looked perfect after LOAB did an excellent repair. They answered my questions going in and took great care of my car. Personal attention from people who care. Thank you.

Excellent auto body shop. The staff is professional and competent. They have fixed 3 of my cars & all were good as new

I drive a car that has a lot of sentimental value attached to it.
It’s a Chrysler 300, and it has a very LOW front end.
It belonged to my late husband and it was his «baby», so when I drive it I think of him, and I imagine him shaking his fist at me whenever a bird poops on the door.
So, you can imagine how I felt when I my dog walker showed up and said «WHAT IN THE H#$ DID YOU DO TO YOUR CAR»???
I’d pulled my bumper away from the body of the car.
It was just hanging there.
Apparently, this happened in a parking lot, and I wrote off the crunchy noise to «huh, that was strange».
My son tried to put it back on, but failed. He told me I’d probably need a new bumper, because this happened to DAD once, and they had to replace the whole thing.
I was relieved to hear that DAD did the same stunt, but a new bumper?
Oh no!
I was so freaked out.
But from the time I called Los Osos Auto Body, until the time I pulled out of their driveway, I was nothing but relieved and happy.
They came highly recommended by everyone I know, so they already have a stellar reputation.
It started with the call to the office, which connected me to a woman (I wish I could recall her name) who was very kind and understanding.
She assured me that I could come in any time, just at my convenience, and someone would be happy to look at the car and give me an idea of what needed to be done.
I would be very day to trick because I know so little about cars, and I tend to be trusting and friendly.
I am sure I have «VICTIM» stamped on my forehead with dollar signs on my eyes.
They could have taken me for a RIDE, and I would have gladly paid them for their services.
Instead?
A gentleman named David took my name, phone number, and took a look at the damage.
He was so kind, and he had a calming effect on my nervous system.
That is what you NEED when you are in an auto body shop.
He told me if I could leave the car, they’d get to it as soon as possible and he’d give me a call.
This was late in the afternoon.
I got a call the next morning telling me I could come and get my car.
They had the screws they needed, and they’d re attached my bumper.
FOR FREE?
I still cannot believe they not only put my bumper back on, but they polished up my car and made her look brand new.
I drove off in a car that was gleaming, and intact.
And that is the kind of service money can’t buy.
They are clearly busy.
But, they treat you like you are the only person in the place.
Even though they are surrounded by crunched cars and sad stories.
I cannot say enough nice things, and even if I’d had a bill I’d be saying the same nice things, because this was VERY stressful and sad for me.
I think to it is safe to say, this is a business that you can put your faith in.
I hope I never need to use them again, but since I do all of my own stunts, I may indeed be back.
If YOU need them (and I hope you do not) I cannot tell you how highly I recommend that you put your faith in the people at Los Osos Auto Body.
They are simply the best.
Thank you SO much, David, and everyone who worked on the Mothership!
She has never looked better.

LOAB has long had the reputation of excellent quality work but really expensive.
My previous experience with them (10 years ago) was exactly that.
My experience with them this morning was even better: I brought in a wee door dent on my 2013 Tacoma work truck. They gave me a couple of options:
1)Write a full estimate (repair dent, prime, paint, feather paint to match, etc) to fix it like new, or
2) Pull most of it out right here and right now while I wait for no charge.
I went with Option B, and was back on the road in five minutes, no hassle, no nothin’.
I will definitely bring my next BIG repair to them, and I suggest that you do, too.

A first class shop that you will be glad you took your car to. No charge today for a drivers side window adjustment!

Awesome, it’s a family run body shop that does big insurance work. Translation you get the latest greatest equipment experience staff with the small town feel you expect from a solid Los Osos business that has been around for YEARS!

Super nice people!
I had my car towed here when I got in a car accident and they are just the sweetest people :) My car was there for about two weeks and they took pretty good care of it and they even offered me a rental until my car situation was sorted out! Unfortunately, my car was a total loss but throughout the entire process, they showed nothing but great service!
If i had any car problems, I would definitely make this place my first call!

When my Subaru was crunched by an errant Honda, Los Osos Auto Body came to the rescue. They walked me through the insurance paperwork, and made my car better than new. They are a very nice, responsible, and professional family company. I hope I don’t need their services again, but if a I do– that’s where I’m going.

I just drove two hours one way to take my car back to Los Osos A/​B. Quality work great staff a trustworthy family business that has been around for years. Large professional shop with the latest technologies with 3 generation of family adding a personal touch. Loaner or rental cars available too. Being part of the automotive industry for 15 years on the coast I wont go anywhere else. I live 120 miles away and I still go back! If you live in the SLO area drive the 10 – 15 minutes, you will have your car for years. Take the time to get it fixed right.

Oops! I completely ripped off the front bumper on my Toyota Sienna. I assumed the repairs would cost anywhere from $ 200 to $ 2000. The team at Los Osos Auto Body came to the rescue, securing the bumper
as strong as the day I bought the car. And, it cost far less than $ 200 for the repairs. A BIG thank you to LosOsos Auto Body. –Denise

These people TRULY care! It’s amazing.
My wife was in a car accident last weekend while we were up in Morro Bay for a little family vacation. We had AAA tow our car here with no prior knowledge of them… they were the closest auto body shop.
Los Osos Auto Body (Robertson’s) said they would give us two quotes, one to get the car up and running and a second to fix it back to it’s original condition. Derrick (from Robertson’s) sounded truly defeated when he called to give me the bad news: it’s totalled.
We had already come back to Los Angeles, as we both work full time. Derrick shipped my wife’s iPhone overnight to us free of charge. They spent some time calling salvage yards to see what the most we could get for the CRV (selling it for parts). They never ONCE complained about the random people coming to look at it, after we had placed an online ad to sell it.
As if they hadn’t been kind enough as it is, they went the extra mile and removed EVERYTHING of ours from the vehicle. From our navigation system & hiking backpacks, down to my daughter’ toddler sunglasses & son’s pacifier… even our license plates and backup camera. It would take me a long time to list all they removed. Everything was shipped to us overnight.
Needless to say, we didn’t actually have them do any repair work on our car. I do have to say that after dealing with them this past week, I would trust them 100% to not only do a great job but to be honest and fair in their rates.
It’s not everyday that you find people that still care like these guys do.