The Foxy Hound

I can’t say enough good things about The Foxy Hound. The owner and her staff are all professional, expert at grooming dogs and cats, and are passionate about the well being of animals. I have been taking my standard poodle there for years and she consistently looks great after each visit. I have other friends who have their dogs of various breeds groomed there too and they couldn’t be happier with the grooming that the Foxy Hound provides. I highly recommend the Foxy Hound, they are great.

I LOVE this place. I’ve taken my girls to many groomers over the years and have never been satisfied 100%. They were always nervous and not groomed properly. We’ve been coming here for 3 years now and they can’t wait to go! The staff is kind, patient and do a great grooming. My girls always look and feel great! Make sure you treat your baby to a Hot Oil Treatment. They’ll feel soft and smell GREAT!

We are so pleased with Foxy Hound. We loved the cut and shampoo for our poodle mix. The groomer was great, and the front office people are so nice. The owner is very nice as well and a true expert on the poodle breed.
We have had great experiences here and I also take my spaniel mix. It is all good in every way. We really love this business.
Glad I found this shop!

If I could give The Foxy Hound 10 stars, I would! The absolutely lovely ladies that work there are reason enough to hand out such a high star review, but truly, our big furball’s happy face and beautiful coat every time I pick her up is what tops off the amazing service from The Foxy Hound! I have been bringing in our family dog, Bella for almost 5 years on a weekly basis now and have always been beyond pleased with The Foxy Hound! Anita, Karen and all the other sweet ladies that work there are incredibly kind, professional and knowledgeable of pet care! Our big «fur baby» literally prances around The Foxy Hound at every arrival and pick-​up, looking as pretty as can be, and happier than a clam! I couldn’t ask for more from a groomer! Thank all of you wonderful women at The Foxy Hound for the continual amazing service!

I love this place! Karen the owner is wonderful and has been working with dogs forever! Anita at the front is always ready and I love her. We bring our bearded collie and she always comes back looking amazing! We have been coming here for about a year or two and don’t know where we would go without them!

I really like The Foxy Hound! Karen the owner is so nice and Anita at the front is awesome! We bring our bearded collie to get bathed and brushed which I know is very hard especially if she comes in matted. But regardless she always comes back beautiful!

This is the best place to be for grooming your dog’s. We’ve been using this place for more than 10 years between our German Shepherds and Rottweiler and now for almost 4 yrs with our Tiny ShiTzu Rocky and Sophie. Every time we pick them up they looks and feels great! !! All staff are professional from the front desk, the groomers and even the owner are so helpful. This place is so clean in and out of the grooming place I know because I accompany my dogs up to their waiting cage. I always recommend this place to all my friends and relatives. Keep up the excellent and great job!!! Dave and Yolly Hardin

I wish there were 0 stars. I tried taking my dog here 2 times on the recommendation of a friend and the fact that my daughters school is near by. I agree, the staff is rude and pretentious and both each time my dog had an issue, first time cut on her leg, second time a cut and shaved her instead of just a trim. Not only the injuries but also the fact that they want to keep your dog for 8 hours and could care less about how your animal feels. They clearly think of this has «this is our business and we are the experts»
I tried to address with the staff and owners and they were not interested in listening nor trying to remedy the situation.
Received response from the owner below which makes it very clear she does not care and is full of excuses and is still trying to blame the customer.
Dear Karen, I sincerely apologize for the behavior of my receptionist. Sometimes she comes across sounding rude, but she truly is kind. I also am so sorry about the injury to your pet as well. I am so sorry you had a problem here. Sometimes a pet is injured if she moves suddenly, .Our equipment is sharp to do a good job. My groomers have been with me 15 years and would NOT still be here if they were not good AND careful. Please accept our apologizes.
My response to Owner:
I spoke not only to your receptionist but two others including yourself. Please do not try to give excuses of sharp equipment and a pet moving too fast. I have owned animals and had them groomed for many years. In the case of Foxy Hound, it is apparent by the other reviews on Unilocal that your staff is not experienced and/​or does not really care about the welfare of the animals. There is clearly a language barrier in most cases but also the fact that directions on how the person wants their dog groomed are not followed. There should be no reason a professional pet groomer would cause injury to so many animals. Your apologies are worthless since when I tried to contact you, you not only refused to hear or see the photos of my dog that was injured but didn’t even apologize or offer a refund. All you had to say was «I’ve been in the business for xxx years» FYI, there are a lot of people who have owned businesses for many years and are not good at what they do. You are counted as one of them. I would suggest you train your employees and yourself on customer service and recognize people who pay for your service should not have to put up with you injuring their animals and abusing them nor hearing your excuses about why the animal was injured.

Sorry for the delay in writing this…
I had an Eski, «Sprite» whom I regularly took for grooming at FH — service and results were always excellent. A BONUS of this local shop was when Sprite escaped one evening, I got a call from FH the next day, when another pet owner/​customer found Sprite and contacted the shop — FH personnel recognized Sprite, and contacted us.
Sprite passed 5 years ago so I’d had no direct contact w/​FH for a long time. I had occasion to cat sit for my daughter’s house cats in Sept, when her more adventurous orange tabby, «Beans» escaped. Even though I was not a current customer, the folks had FH allowed me to post a picture notice, at the shop. I did get Beans back after ~4 days, so I returned to thank FH and retrieve my poster.
Collars & sub-​dermal chips are great, but having a thoughtful, engaged and thorough local groomer help you out of a lost pet episode, sure is reassuring!

A great place to groom your dog!
We have been using the Foxy Hound for our miniature poodle’s grooming for several years and are very happy with the service that they perform. Our dog always looks great when he is done.

We have been taking our two standard poodles to Foxy Hound for seven years. They always get great haircuts, smell wonderful and look great. I think it is obvious that they are treated well when they are there because they have no fear or apprehension about going in for grooming. We have recommended Foxy Hound to many of our friends and neighbors!

Our puppies had their very first «hair cut» at Foxy Hound yesterday.
I called in at 10:30 am to schedule an appointment. It turned out we had already missed the drop-​off time, but they were so nice to accommodate us anyway. We are about 20 minutes away and they told us we could bring the dogs in at 11:30.
When we got there, we explained that it was our puppies’ first time at the groomers so they asked us about the dogs’ personalities, skin condition, etc. They were very thorough.
When we came back to pick them up, we were so delighted to see how adorable they looked with their new do’s.

I am a big fan of the Foxy Hound. I have been bringing my two dogs to them for 3 years now. I have tried other groomers while on vacation in Reno and no one comes close to what they can do at the Foxy Hound.
Here’s what I like:
1) They seem to be able to really deep clean the coat and fur. I don’t know how they do this but my dogs’ fur becomes whiter (the white dog) and brighter (the brown dog).
2) Precision cutting with hair trimmed beautifully around the face which is difficult to do with my little white dog
3) All offensive odors are taken away… I am not sure I even want to know the detail of how they do this… but I am not able to do the same thing at home
4) My dogs seem happy when I pick them up and happy to be dropped off
5) They accommodate all of my requests for trimming nails, ears etc… without extra charges
6) They will even help you get your dogs back in the car. I was struggling after a surgery last year and they came out with me and helped me get my dogs AND my purse all back in the car.
7) Parking is easy… they are in the Walgreens Center and usually you can get parking right out in front
Other important things to know:
1) you need an appointment… they book up fast on Fridays and Saturdays and especially around the major holidays

The owner is extremely rude! I don’t understand how you can run a business by treating your customers so poorly.

I love this place. People are very friendly. My cocked had been injured by a groomer some time ago so has issues with groomers. Teresa took extra time making my dog feel comfortable. She also did a great job grooming her inspire of all the matting. Now that I have found Teresa, Mindy will be getting groomed more often.

these people had my dog for grooming and injured her through carelessness.
do not take your pet here if you love them.
bad bad bad bad bad bad bad bad bad
consider this one star = –5 stars because Unilocal won’t let me give them –5 stars!
avoid this business !!!

Karen groomed two of my Toy Poodles yesterday, getting them beautiful for Poodle Day in Carmel. She is the only groomer that I would allow to groom my Poodles.

I took my Aussie-​Poodle, Bleu, here for his first groom and he came back as happy as ever and looking beautiful! Karen gave me some tips on brushing/​bathing between services and the staff was friendly and got me in on short notice.
The $ 85 is a bit tough to swallow but I’m keeping in mind that he’s a pretty big dog and I loved that it included the bathing, trimming, gland expression and nail trim, as the nail trim alone can be $ 20 at the vet. I also appreciated that she made the call to use the electric trimmer vs. hand scissoring which would have been very expensive. My first reaction was that it was a bit shorter than I wanted but now I’m loving his new Summer look! Thank you, Karen!

To the owner: Thank you for your comment. The incident happened in February 2008 so I’m pretty sure you have a clear memory of the situation now that its 11÷30÷11. I have pictures to prove that it wasn’t a «nick» as you say and it was indeed a 1 inch cut. The news reporters that came by and filmed the story also viewed the scar and the pictures and confirmed the lenght of the cut. I would have appreciated an apology when I brought in my dog to show my concern and not almost 3 years later.
As you can tell from my profile, I am a proud Unilocal Elite and I pride myself in telling the truth and never bending the truth. So please, do not mar me or my dog’s reputation in vain. I only put this out there because I did not get the treatment AFTER the fact of what happened. If an apology and not excuses after excuses, then maybe the issue would have not escalated the way it did. I even brought in my dog to show you how bad his cut was. You guys didn’t even take one look at him because you were busy making EXCUSES!
Thanks for your awesome professionalism! 40 years of experience definitely shows.
Please… I beg you, do NOT take your dogs/​babies here. I had a headache with vet bills and not «neosporin» like the owner said. My dog was 3.2 lb maltese with a heart murmur, so I’m sure you can understand what a deep cut can do to him.
And Karen W (the owner), please «educate» me on grooming my 3 dogs. And maybe I’ll educate you on professionalism (CPAs are very good at that). =)

This was my first time here and will not be back. When we walked through the doors to drop our cat off for a bath and lion cut, the young woman out side was cold and unwelcoming. The lady at the front desk was very rude. I had a funny feeling about leaving my cat in their care. but wanted to give them the benefit of a doubt, At pick up, 6 hours later, the front desk lady (whom I assume was the owner) made snide remarks about my cat, family and home. After paying the bill of $ 85 and returning home, discovered that our cat wasnt even bathed.
Terrible service. Next time I will suck it up and wait to get into the Spa for Pets (Los Gatos) Not only are they friendly, they charge only $ 48 for the same cut! I should have known it was too easy to get an appt at the Foxy Hound-​no one uses them.