Simply Green Plumbing

Oh man!!! Simple and sweet review.
I’ve been in the property management industry for couple years and these guys try to RIP me off folks.
I had a job that should be $ 100 to $ 125 to simply do a toilet repair/​maintenance. These guys wanted a whopping $ 415. I was stunned to say the least.
I didn’t even bother for them to write up the official quote because it was so bad.
Thanks and Peace.

Had a water leak from main to the house… and these guys eventually found it, dug it up, fixed, and nicely put the dirt etc back together nicely and neatly. Very professional. They spent alot of time on it, and still wasn’t all that outrageous in price. Not cheap to be sure, but the work was quite good, so I couldn’t quite go five stars here.
That being said, I will definitely use again, my first plumber to call. Better to pay a bit more and just have it done right the first time.

Had a different plumbing company out to help me with a noisy plumbing problem. They diagnosed it as a faulty water pressure regulator, and gave me a verbal estimate of about $ 575.00. I also asked about changing the stopper in my guest bathtub. He said they would need to cut a hole in the wall (since I am on a slab) to replace it. This would be very expensive, and include drywall repair, texture and paint. I told them I was going to get another estimate, and he left.
I called Simply Green Plumbing, Jennifer dispatched Michael Silviera to my home, and he found the noise to be my toilet fill valve. He was also able to replace the bathtub stopper without cutting into the wall. All this done in about an hour and MUCH less $.

We had a small problem with a couple of sinks at our apartment. We set the appointment with Simply Green, and they sent out Wilver Castillo. He was a great guy– got us back up and running within about half an hour. He explained the problem simply without being condescending, gave us options on repair, and gave us a very fair price for the labor and parts compared to other plumbers we’ve had in similar situations. All together professional– we couldn’t have been happier with either Wilver or Simply Green.

I had a mainline backup today. Russell and the plumbers were awesome. They kept to the timeline that I needed, identified the problem quickly and even helped with a 3 way call with West Valley Sanitation.
The is my second great experience with Simply Green. The first time I was trying to fix a bad shower faucet and messed it up a bit to where I needed help. They came promptly and fixed it within 10 minutes. I can easily recommend them as the best plumbers around.
They also have a clear rates, so asking about quotes is simple.

Wilver at Simple Green did an outstanding job with our sewer system replacement! Wilver stayed in contact with me through the entire process and for a very reasonable price! Wilver and his crew was very prompt and got the job done in a very short amount of time! I would recommend Wilver to anyone. Give em a call.

Gary Gibson and John came out and solved the nightmare of a winchester mystery house plumbing job that was done at my 100 year old house… it looked like the previous owner just created a web of pipes and undone plumbing work using the wrong size pipe and all. They figured it out after getting super creative and it’s all working perfectly tonight! I want them to come back and give me a quote to do the plumbing right! I“ll happily engage them. The phone staff is also very responsive and keeps you posted about when they will arrive. Highly recommend.

It’s always a critical situation when you have to pick up the phone and call a plumber. It’s definitely one of those services that’s best when you have a recommendation. I highly recommend Simply Green Plumbing! They have helped us multiple times, through the years, in situations that we need a pro quickly. We have found them to be responsive, helpful, and experts in their field.
They give great advice in all areas, and definitely know their stuff. They are trustworthy and provide quality service.
We have worked with multiple people on their staff and have been pleased each time.
You can’t go wrong working with Simply Green!

John and his crew did a magnificent job replacing our failing main line, which was not easy at all.
His coordination with the permit and inspection with the city made the process invisible.
Would highly recommend any plumbing work to Simply Green Plumbing due to their professionalism and quality of work.
Definitely a pleasure :)

I’ve been pulling my hair out lately dealing with my landscaper and roofer, which only made me appreciate how good Simply Green Plumbing is. I woke up one day to one drain clogged and another pipe leaking. Called SimplyGreen, they actually answered the phone and scheduled an appointment right away. Wish my roofer would do that! When they were running a tiny bit late, I got a call to let me know. Wish my landscaper were that courteous! They came out and did exactly what I asked, and took the time to teach me a few things to prevent it happening again. Very professional. I would strongly recommend.

Simply Green plumbing has done a great job helping us since we bought our house a few months ago. The installation of a very good whole house water filter system was performed in a very professional way and gives us the option to turn off the house water while on vacation but still allow the sprinklers to work. The installers spent plenty of time explaining to us how the system works and how to replace the one pre-​filter.
I also feel very confident that if we have any problems with the system Simply Green will help resolve them, especially since they are a very established and reputable company in Los Gatos.
Just today we had some work done on our guestroom bath tub and Michael came out earlier than expected and took care of the problem in a matter of minutes. As usual, he wore booties before coming into the house. Our guest bath tub and shower now looks very presentable to company.

I just moved into a new home and needed quite a bit of plumbing work… These guys are really good. I have used numerous plumbers in the past, but not anymore. Gary, John and Justin are the very best. They are knowledgable, professional and very clean when the job is done. I had a tankless water heater install, old heater rip out, 7 faucets replaced or added, 3 toilets replaced and a few other items.
You will be very pleased with this company. The scheduling needs a bit of fine turning, but when they say they will be there, they are there…
Call em…

This is an overdue review. Simply Green came to our rescue about 3 years ago when on Halloween night (Saturday around 10pm) they came over to clean our sewer line. The sewer line was completely clogged and water in the house was standing in every sink and toilet… I called several companies in the area and they were the only one that were able to come within half an hour and gave us a good price (considering it was Saturday late at night).
The second part of this review is for their customer service. We got into a sticky situation with our constructor who is finishing up or big project and I needed a second opinion on the price. They did not have to do that, I told them upfront that the job is done and this was just a second opinion call. Russell talked to me and spend a good amount of time on the phone explaining how they would go around doing the job and what the price would be. Thanks again Simply Green!

I have been very pleased with the work we have had Simply Green complete for us. Last year they replaced our water heater, so I called them back this year to bid out a re-​pipe and sewage line replacement. I could not be more pleased with their work, professionalism, and positive attitudes. We were scheduled to have our re-​pipe job completed in one week, however they had some scheduling conflicts. Russell, the owner, personally came out to discuss our options. He was extremely helpful in re-​mediating the situation. They were honest, caring, went out of their way to make up for the inconvenience it was going to cause us. I have never had an owner give so much of his time to help make things better.
I must give a shout out to several staff members as well including Mike (foreman), Jessica (receptionist) and Adolfo (sheet rock and paint). Each of their employees that I worked with were polite, knowledgeable, on time, and cared about the quality of their work. You can tell it is a well run business with people who care at the top which filters down to the staff!

I had an old toilet that needed replacing so I called Simply Green. Wilver Castillo was the plumber that visited me and recommended a Toto Drake toilet (which is a great choice by the way). He was nice, acknowledged all my concerns, and explained the procedure. I was pleased by how tidy my bathroom was left after the job.
So far I haven’t had any troubles with the new toilet. Wilver did a great job, and the prices were reasonable so I really recommend their work!

Follow up, Russell Stone, owner, came to my home after reading my Unilocal review to explain their policy for pricing and apologized for any miscommunication that may have occurred. I was very impressed that he took the time to come to my home on a Sunday afternoon to explain the situation.

My plumber Michael is still here finishing up. I’m so pleased with his service that I wanted to write my review right away. Great attitude, very helpful, fair pricing, professional, he had it all.
And let me go back to Jessica who answered the phone earlier today… She had one of the politest and helpful personalities I’ve experienced in a long time. These folks have a great recipe. I’ll call you next time for sure.

We called Simply Green with two problems: a stopped toilet and a stopped kitchen sink (unrelated). The dispatcher asked if an appointment the next morning would work. When I replied that we’re «a one toilet house» she immediately understood and said she’d make sure somebody got out that day.
Wilver was the plumber who was at our door just a few hours later. He reviewed each situation, gave us a fair estimate, and got to work right away. The toilet clog was pretty standard, and the 6′ snake took care of the problem quickly.
The kitchen situation turned out to be a bit more complicated as it involved an improperly set up drain from the dishwasher into the disposal… anyway, a mess. We discussed a couple of things we could do, and we felt confident that he could fix it. The only problem was it would require a part he didn’t have in the truck. No problem, the toilet was an emergency, but we could go one night without washing dishes.
He returned at the time promised the next day and in short order re-​built the kitchen drainage with both sides of the sink and the dishwasher all flowing smoothly to the right place.
Even though the kitchen sink was more complicated than originally thought, needed another piece that wasn’t on the truck, and required a second trip, Wilver stuck with his original estimate and didn’t charge any extra.
Professional, fair, honest, and a hard worker. We will be calling Simply Green and asking for Wilver the next time we need any plumbing done.
Thank you!

They quoted me $ 475 for about 30 min of work on PVC replacements.
First they said it was because the pipes were pressurized and they weren’t sure how to handle that… so I explained how to release pressure in the system through a valve right in front of us and that it would take about 12 seconds.
Then, they said it was because they didn’t have the parts on hand. I said I’d be happy to run get the parts for them.
Then they said it was because it was a tight space to work in. Ok, are plumbers EVER not working in a tight space? So, they came, gave me a horrible quote and left.
They left my sink faucet broken, which really was icing on the cake. I called the front desk to say, hey they broke my faucet, and they hung up on me. BUT, they did call me back and send the guys out to put the faucet back the way they found it.
Net net, the reason these guys charge $ 59 per quote is a little clearer now. I’m sure the owner is a nice person, but their prices are really unbelievable. We’re going with the other quote we got, which was $ 120.

Going forward I will always make Simply Green my 1^st phone call when it comes to sewer or plumbing.
I called another highly rated plumber on Unilocal to come and fix a clogged sewer line. The person I called initially was unable to snake the line and wanted to trench — which would have cost thousands of dollars by his estimate. I called in Simply Green for a second option, and guess what… within minutes of putting their snake down the line they unclogged it.
Calling Simply Green was money well spent if you want the job done right.