Called him to check on a broken pool sweep after the other pool service we were using said it had to be replaced in the ballpark of just under $ 600. After going out he determined it was a minor fix that he could do easily. There was also a small leak under one of the pumps. Total cost to repair both was $ 175. He took the time to explain where and what the problem was without sounding like I was taking up his time. Very happy.