Petroglyph Ceramic Lounge

This is such a fun thing to do. Bring some friends and have a party. Girls night out or hot date this was the neatest thing I have done.

What a great gem of a place to come and release some creative energy!
I have only been on weekdays after 5pm and I LOVE it. On both occasions it was very calm inside, with classical music that you can zone out to, which I throughly appreciated.
With artistry environments you have 2 types of employees:
The know it all pompous attitude that looks down on you for asking questions.
OR
People like MYRA who are SO welcoming, warm and beyond helpful in a non intrusive way. Myra was EXTREMELY helpful in explaining how Petroglyph worked. I asked questions about paints and if I would be able to mix them like acrylics and she explained wonderfully the difference in ceramic paints to other paints. She was humble, knowledgable and welcomed questions!
I also loved the variety of pieces that they have for you to chose from. I’m not really into the «cutesie» side of ceramics, and fell in love with all the other vast options they had. Trays, plates, mugs, cups, vases, platers, jewelry dishes, really anything you can imagine!
Great atmosphere and wonderful staff. LOVE Petroglyph!

Happy Mothers Day to me!
My husband and 2.5 yo daughter brought me here for the first time, today for Mothers Day and we had the greatest time!
Here are the details, the equipment was pretty cool, a great variety on paints, bubble paints, stencils, stamps, various tape sizes– you name it. But my favorite part, was the kiddie cave they have inside for the little ones with a movie playing inside! How cool?! So when my daughter had enough, she could slip away and have a little quiet time.
Olivia was super kind and helpful, even if I asked a couple silly questions :) The staff was so friendly and encouraging. We will definitely be back! Thank you for the great experience!

Oh my god! I can’t believe I’ve been living my whole life only owning plain plates and bowls. Ever since I have started coming to Petroglyph, my kitchen cabinet is as flamboyant as me!!! I have no artistic skills but the staff was very helpful! Élan was my server every day I visited and she remembered exactly how bad I am at painting, but her positive reinforcement made me feel very special, as if I had someone actually caring for me. I know the feeling is artificial, but it feels good to pretend to be loved, even if it was for a short time. My products came out looking like crap every time, but all I received was positive reinforcement. I was very happy with the customer service I received.

We had a wonderful first experience! The staff was so nice (a young girl with white-​dyed hair– I wish I caught her name!). She was so sweet and patient with my daughter, and was totally unphased about the mess created.
I love the little alcove by the window. We just painted and watched people pass by. I could not have had a better day. Thank you!!!

I just picked up my bowl and was happy as a clam!
Here is what I think others will want to know.
Price: For the adults is we $ 15 a person to sit and paint. The price of what you paint is decided on by what you pick. –I spent a little over $ 30.- At another place I went recently the fee was cheaper but the pieces were more expensive. So, it kind of balances out. My recommendation: spend a day. Pick like 3 pieces (maybe for gifts) and divide that sitting fee up and get your money’s worth.
Customer service: I am basically a woman who wants my questions answered and then to be left the hell alone. Happily that is just what happened. The person greeted me pointed me in the right directions, helped me with tools and then left me alone to paint happily with my friend.
Space: I like the location, the work room, I love that you can bring in your own dinner, drinks…
Supplies: I wish they had a better selection of fine tipped bottles for fine line work but there were plenty of other paints brushes etc…
Selection: They have tons of different kinds of pieces! That is what I loved most. There are things that are perfect for kids and lots of stuff for adults. I painted a med sized serving bowl, you friend did a pot and saucer for her garden, the kids next to me were doing a robot and mermaid (I think they were) piggy banks, and the woman a table over did a spoor rest, a plate and something else…
Pick up: I got my piece and everything was fine but I would recommend a better system for organizing orders. Like keeping them in order of when they were fired, or painted. When I go there it took a while to find my and my friends pieces and they were not together so once we found one the other still took a while to get.

Came in with my grandma, who was visiting from out of town, and my younger brother. We were greeted immediately, and since it was our first time, the woman patiently explained the process to us. We picked out a couple of pieces and spent the next few hours just catching up and painting. Lots of items to chose from, staff were extremely friendly, and we had a lot of fun! Would definitely come back, only negative was that the pieces got to be a little pricey, especially after the sitting fee.

I know many people on Unilocal get upset easily BUT I love coming and the staff is always friendly, my kids love it and so do all the other kids we see there. The best part is they have half off the sitting fees on Tuesdays! Yes, things break some times but they always make it up to us and hey its just for fun, no need to get upset.

Love this place! Such a fun thing to do with friends or even a nice time to just go by yourself

**Update: after posting this, I received a quick and courteous call. They were able to refund me. I really appreciate it! Four stars because at the end of the day, my bowl was cracked: (
So, after spending a few hours here with family on a bowl I was making for my husband for Christmas… We were told upon pick up that my bowl would have to stay longer because of a chip. So we left it there. We were then contacted and informed that my bowl was broken and offered a CREDIT. (This was all relayed to me by my mother in law)… I’ve tried calling the store multiple times now as I live too far away just to drop by to get reimbursed, but the line has been busy. (Literally for two days straight) I don’t want a credit, I want this put back on my debit card. It would be wonderful if someone could respond so I can get my money back.

F– from me! THEY PHYSICALLY GRABBED MY CHILD!
My family ate next door & the kids wanted to go do some paintings since we have a membership. My (3) kids walked over ahead of us around 9:15pm & my 2.5 year old started looking for the piece she wanted to paint (she is very familiar with the process as they go every other week or so). When my older daughter went up front & the lady working (BONNIE) told my daughter they closed in 45 minutes and that they couldn’t paint. My daughter told my youngest daughter that she had to put her piece back & that they would come back another time. My 2.5 year old started crying… Then the irritated worker (BONNIE), went behind my child, grabbed her shoulders and said to her «IF YOUR GOING TO CRY YOU HAVE TO LEAVE.» Clearly my youngest cried more…
THIS WOMAN SHOULD BE FIRED!!! SHE PUT HER HANDS ON MY CHILD!!! SHE PHYSICALLY GRABBED MY CHILDS SHOULDERS BECAUSE SHE STARTED CRYING! This unpleasant woman who was dying to leave early, couldn’t shoo them out fast enough & actually grabbed my childs shoulders. If this establishment allows employees to physically touch peoples children, they need to be turned in!
I couldn’t be more pissed as a parent, that lady SHOULD NO LONGER HAVE A JOB!!! I will be contacting others in regards to this incident.

Very interesting concept of spending a couple of hours with a friend /​mates on a sleepy afternoon. The idea is to pick a pottery of your choice and paint. Interesting eh? Haven’t done it yet but it’s on my list and would definitely like to do this!

So its a fun activity, but its expensive. Considering the prices, my expectation is that they have at lease decent customer service. We went several months ago (they were super nice that time) and they gave us a little punch card with 3 punch holes, then you get a free sitting fee. We had two people so we got 2 punches.
I went last night and have several issues with our experience.
1. Nobody greeted us or even spoke to us in over an hour there in the store. The clerk was very busy when we arrived, so we just sat down and started painting, but even after it quieted down and there were at one point 3 employees there, no one ever came over to acknowledge us in any way. They asked another table, «Everything going ok?» but somehow just passed by our table. We are fairly normal looking people, just a mom and a five year old girl making a Father’s Day gift.
2. When I went to pay, I presented my little punch card (3 punches and your next sitting fee is free). I already had 2 and my daughter and I were both there, so I said, «I think we get one sitting fee waived with this, right?»
«No. You have to fill it up and then bring it another time to use it.»
«Oh, that’s a really unfair policy,» I said.
«I have nothing to do with the policies,» said the 20-​somthing woman behind the counter shrugging and looking like she really could give two f&%ks about her job, me, or the store.
«Oh, ok,» I said and paid. «Who can I direct complaints about that policy to?» I asked her.
«I dunno,» she says with a shrug.
«Really? Isn’t there an owner?»
«Yeah, Jennifer. She’s the one who comes up with these crazy things.» said the clerk.
«Ok, so how do I contact her? Just write a letter to the store, or email, or what?» I’m getting annoyed by this twit because she really now has an attitude while I’ve been nothing but polite, completely realizing it has nothing to do with her personally.
«I dunno.» she says with a shrug.
«Really? You’re just going to shrug and say I dunno? Ok.» I said and walked out incredibly pissed off and decided to direct my complaint to Unilocal.I mean really. I was in such a great mood having a fun outing with my little girl. We really enjoyed ourselves before and after this interaction with Rude Lady.
So I will go back to pick up my stuff, but I’ll seriously consider ever visiting this place again based on this experience. Wow. She was so rude! Not to mention the thing with the punch card is totally unconscionable. You don’t had out a card for a free sitting after 3 and say, oh trick, sorry, you actually can’t use that unless you come back a 5^th time. And if you do have some whack policy like that, it should be clearly explained on the card.

I went here for a birthday party and it was pretty fun! The employees are really helpful. I have never tried anything like this before so I was stoked to see the result. There are so many options it took me forever to do!!!

Petroglyph is a fun outing for people of all ages. You choose a piece to paint, grab your brushes and glazes, and sit down at any table that isn’t reserved. Normally there are plenty of tables available. The pieces to paint range from about $ 10 and up and with the studio fee of $ 10, your total for a customized ceramic piece comes to under $ 30. (I believe there are lower fees for children and big groups)
After you submit your artwork for firing, you have to return to the shop 4 days later to pick it up. You’re welcome to bring food and drinks in while you’re painting so it can become an hours long affair. Overall, the staff is welcoming and keep the shelves well stocked and change your paint-​water without being asked. I will definitely be returning!

My friends and I came here a month ago and we had a lot of fun laughing, Plus it was very relaxing painting. The one complaint I had last time was the girl working the counter lacked customer service skills, once she left for the evening there was a guy working alone. I needed help but there wasn’t anyone at the counter for about fifteen minutes I actually timed it. Duh– I could have opened the register and ran!
The problem I have this time and last time, is that in addition to my relaxing I had pesky little flies landing on my face, arms and table, which was and is super annoying and disgusting! I don’t think that I would come back. Great idea for relaxing and hanging out with good company, but not with this customer service and atmosphere. Plus pretty pricey. Very disappointing!!!
I wanted to add that the two girls working today were nice and helpful.

Maybe I think this place is overpriced because i have no value for art or painting.
Or maybe I think this place is overpriced but it is really not relative to Los Gatos price index.
But is it me or is $ 10 for entry and $ 15 for a mug a lot? I mean… I left spending $ 25 for an hour of painting a whatever mug. I pretty much paid $ 25 for a mediocre mug, since my paint skills suck.
Also, my cup isn’t even dishwasher safe, so I am going to have to hand wash it for the rest of my life. #nothappyaboutthat.

Love this place, so much fun and great for making ppl gifts. Only thing I’m not a fan of is that it’s a bit on the pricey side.

Quick, short story.
About our 5^th time to visit Petroglyph to create our own personal ceramic creations. We go as a family and then we make it into a competition – who can make the best piece? Then, we take them home and we bring them out when our family and friends come over and we make them choose their favorite. I know it’s silly, but it’s fun and it’s been our tradition.
So we go there a few weeks back. Our daughter is going off to college and before she takes off, we go to Petroglyph for another session.
We all painted out pieces and then brought them up to be put in the oven. About a week later, my daughter went to pick up our finished pieces. Excited to see how they turned out, I learned when my daughter came home with only two pieces, that they «couldn’t find» mine. I was like, «what, what do you mean they couldn’t find mine».
So I called the manager. I took me 5 times to finally get ahold of the manager. Left my name and number twice. That’s another problem, beside them losing my piece.
When I finally got ahold of her (I called her, she didn’t call me), she tells me she will do some checking and call me back. She calls me back 15 minutes later and tells me what I knew she was going to say in the first place which basically amounts to…“we looked everywhere and couldn’t find it… I have no idea what happened… this is highly unusual.“
Well, I’m not sure how that happens, how you lose something like that, in a shop of that kind. But I can tell you what I’m pretty sure happened. Someone dropped it, or it got damaged in the oven and then they don’t have what it takes to tell the customer the truth.
I’d much rather be told that someone dropped it by accident, or that there was a mishap when firing it in the oven, or some other more believable excuse beside the lame one of «we can’t find it». Sorry, I don’t believe it.
We spent hours in their creating our pieces, had some good conversation and created a memory but the memory is stained with the fact that my piece went missing. Am I bitter? Slightly. But I’ll get over it. :)
I looked through other reviews and I didn’t see any others that complained of lost goods. Maybe it is rare, but still, not a cool thing to happen. Especially if my suspicion about them not being honest is true.
Will we ever go back to Petroglyph? Never. Sorry. Once bitten, twice shy.
Plenty of other choices out there.

I was getting dinner in the area, and the lady decided she wasn’t hungry quite yet. Instead, we head over here and she states that she really enjoys doing this, and wanted to try this place out. Well, I’m for anything, so we walk in.
This was my first time, and I was a bit confused. There was a small group of kids there for a birthday party, and a few other guests. Nobody really came to help us. We found things we wanted to paint, put them on a table, and then started grabbing brushes and paint. After we sat down, that’s when somebody came and gave us an introduction. Better late than never?
For those who are new, this is my basic understanding on how things work:
Step 1 — Find something you want to paint ($$ varies based on item)
Step 2 — Find a seat and put your stuff down
Step 3 — Grab paint and brushes
Step 4 — Some places recommended wiping down your ceramic things prior to painting, this place recommends not doing that. Do it if you want to clean your ceramic item, but make sure its dry before painting!
Step 5: Squeeze some paint on to the paint and being painting
Step 6: Finish painting, bring your completed art to the counter and pay.
The plate is for putting paint on.
The sponge is for dabbing excess paint on.
Fees: There are 2 prices… one for the ceramic item you picked to paint, and the other is a sit in fee.
While I enjoyed myself this time, I did wish I received instructions or a greeting upon walking in. Also, I wished the person would have walked around and checked up on us. I think that customer service could have been a lot better. Other than that, you’re just going there to paint.
The table next to us cracked open a bottle of wine. Awesome. Might have to try this next time if bringing a date here!