NC Boardshop

Review by Jack L, age 10:
Great selection of decks and wheels, lots of longboards too. They’ve got some Penny and Nickel boards too if you want to get something different. The person who helped me get a Nickel board was great. Good prices for the decks and a great variety of boards like longboards, trick boards and even surfboards!

Rating on overall customer service.
Came here to get my boyfriend everything he needed to complete the deck I bought him online. Wish I had just bought everything online because after I was done picking out wheels, trucks etc. I got some Santa Cruz socks and went to stand in line. Three of their associates saw me standing in line and no one acknowledged me, then three ladies stood in line and they were immediately helped. I hate to bring up race but it just seemed like as a Latina woman I was not as important as the three white ladies that stood in line next. I don’t know what the deal was but to top it off, once the female associate was able to help ring me up I kindly asked for a gift box. She then rudely asked me what I needed a box for, she said she didn’t see a reason for me to ask for a box since all I had was skateboard stuff and a pair of socks. I had bought other stuff the day before at this store for my bf and forgot to ask for a box to wrap it, but I mean did she really need to ask so rudely. So I said «you know what?» No worries don’t give me a box, it is all good” I wanted to say you know what I don’t even want to purchase anything, don’t even need to spend 200 $+ on skateboard gear. But I knew my boyfriend was going to love everything. And so anyway she stuffed the box I asked for even more rudely in my bag and said thank you in a very sarcastic way. I don’t know her name but she looks mixed with light skin and a sort of blond curly fro with green eyes. If she had just been a little nice it wouldn’t have killed her. She made my experience at this store so bitter.

Love a local boardshop. Id much rather have my kids shop here that the mall «skate shops». This shop is pretty pricey though… and the shoe selection isn’t all that great. The employees are pretty cool though and helpful.

The best skate shop in the Bay Area by far! Great selection of boards and accessories and excellent customer service.

I’m really happy with the customer service here at NC. Melissa, in particular, is super awesome and friendly. She was really helpful in setting up a custom order for a specific watch I was looking for.
They carry the big brands that everyone wants and will order an item for you if you can’t find it in store.
Always happy to shop at and support a local small business!

BEST skate shop in San Jose/​Los Gatos!!!

Fun to shop their wide selection of boards.
I had one small favor to ask (related to my purchase) that would have taken a minute (or less) of their time and not cost them any money or any great inconvenience but they wouldn’t do it. I think because I’d made my little request about 10 minutes before the shop closed, they were already mentally checked out for the day.
I love small businesses who reach out and extend a helping hand. It’s about community… and I just didn’t feel it there that day.

A quick plug and shout out to NC Boardshop. I went in today not to buy anything, but to get help with Vans sizing (my gracious company is sporting all of us with logo’d shoes and I wanted to try them on to ensure I picked the right size). Even though they knew I wasn’t going to buy anything, the people at the store were gracious and generous with their time and their assistance.
If I ever do need gear, it’s customer service like that which ensures I’ll be coming your way! Thank you NC Boardshop!

This place is so cool. Said myself in 2002. Now it’s full of old dudes who complain about people parking next to their parking lot. Since when has this place spiraled down into a glory days filled house of jerks? The cool factor left along with their hair. Good luck NC. You’ll need it.

Great service that isn’t pushy or trying to upsale. Placed a custom order for a longboard and the process was made easy.
Vibe is laid back. Options for skating needs is good.
Love the stance sock rack with multiple sizes to choose from.
Three complete boards purchased from here and I’ll definitely be back. I hope this shop sticks around.

For a deck you’re looking at roughly $ 70 plus with grip and tax, way over priced to drive to BFE Los Gatos.

Took my son in for a new board this weekend and I was very pleased with the service and selection at this shop. They were very informative on the do’s and don’ts of maintaining the board and never felt pressured to buy. Couldn’t have asked for a better experience!
BTW, if your trying to up your sock game they have some great options! Might have to go back to get my son a couple pairs he liked.

I remember when they were in their old space in downtown. Try to come each year to check on the new snowlboard gear. However the last few years have been getting drier and drier, one can still drool over the new gear. Perhaps I should switch over to skateboarding now? I think that’s a much harder learning curve though

Love this place!
The Good:
These guys know there stuff. I first came looking to get my daughter (at the time 12 years old) a skateboard. They asked a number of questions and really took their time fitting her with what would work for her. In addition to the boards, they have a great selection of shoes, hats and socks (yes socks — my kid loves coming here as they have a sock selection not available at any of the other stores).
The Bad:
The board selection is huge! Telling a 12 year old to pick what they like with a selection this large is a challenging task but definitely worth it!
The Ugly:
The shop is very close to the middle school so whatever you do, avoid this place around 3pm during school hours or you will be sitting in busy busy traffic.
In summary, this is the place to get a skateboard in LG or the surrounding area. We comparison shopped at other stores in Santa Cruz and these guys won out!

I bought a longboard here once when I was 18. I had just earned my first paycheck from my job at the time and decided to spend it on a beautiful Sector 9 38″ bamboo board It was one of the best and first impulsive purchases I ever made as an adult. The only boards I had ever been on at the time were snowboards and boogie boards. I also did not fit in with the skater crowd, but NC is a welcoming place and I am grateful for that experience. I know now it’s a business and they’re trying to turn over their inventory – I took some college business courses since – however, it was very inspiring to be able to just jump in and buy something without really having much exposure.
It’s more than just a business, this place has been serving the Los Gatos community for years. Kids everywhere around town wear NC shirts – that’s their marketing and its target market – children and young adults who want to take up skating and of course have the funds to buy a board. They run such an incredibly local business. I hope to run a successful shop like NC one day.
To this day, I still ride this longboard. I’ve had it for almost six years now and I still feel like that cool middle school kid I always wanted to be who skated around LG. Now, I’m in Scottsdale riding this beauty around paved, slightly hilly streets. Bliss.

bought my Loaded Tan Tiem here over a year ago, and have been completely satisfied with my custom build.
Recently, one of the screws for me trucks was rattling, loose, and eventually fell out.
I am so busy i hardly get to ride, but was in the area and stopped by the shop just to get it taken care of, the owner was super nice, took care of everything, and even remembered me! how awesome
All your board needs are here under one roof. outstanding Customer service as well.

I highly recommend the guys at NC Boardshop. They sold us the best parts and expertly installed them. They told us that it would be ready the next day but called me an hour later and said it was ready for pickup. My son was thrilled andvery happy with the results. Happy son = happy dad. My son wanted it «dialed» and Johnny knew exactly what to do. My son is into scooters and this is a great place to go.

Service is atrocious here. No wonder every time we go in it is dead. This is our local, unfortunately. I would rather drive to Bill’s skate shop in Santa Cruz. Any where but here!! ugh. Will by our longboards from either Ohana or Circle A or Bill’s over the hill this year. We try and support local business but I can’t drop any more cash here. Painful.

Today I went to NC Boardshop to make a purchase on a pair of Nike SB Levi edition. When I asked for my size one of the coworkers came out with a pair in my size. But as he was bringing it out, he took off a sticker off the box. Pretty suspicious. So when I went to the register I asked about the price and they said they were $ 200 retail price. I bought it anyways, even though it was a bit pricey. But I had second thoughts about the price. So I called Circle-​A located in downtown San Jose, they told me the retail price on the same pair of dunks were $ 135. When the guy took the sticker off the box, it was the original retail price of the shoes. NC Boardshop is a very unprofessional and shady business who rip people off. Please take my advice and save your money. I will no longer do business with them ever again.

We needed to pick up some soft racks to transport our new surfboards. Being in California, you would think it wouldn’t be so difficult to secure something like this but — I WAS WRONG :(After calling half a dozen places, I came across NC Boardshop and they had a few different types in stock – YAY!
We ventured down to Los Gatos to the store (note to folks to double check Google Maps – they were a tad off on directions) and were surprised to see the wide selection of merchandise that they had. The store clerks were really helpful and we were checked in on at least 3 – 4 occassions in the short time we were there. They’ve got cute little pop-​art items on display around the store too :)
Happily we found the soft racks that we had hoped for and they were VERY reasonably priced. Yay, time to catch some waves!
**Their return/​exchange policy is quite limited so make sure that you’re buying what you want.