Marlene Rodman & Nicolette Rodman Kelly

I don’t think there’a more knowledgable real estate agent in the south bay area than Marlene Rodman.
Marlene and Nicolette helped me to purchase my first home and sell it a few years later. They really know this market and this geography. They are extremely professional, very well-​connected to a variety of vendors that you might need in the process, and they just make the whole process easy. And this isn’t an experience that is normally easy.
If you’re still on the fence — email them, already! The proof is in their results — and those speak for themselves.

We’ve worked with Marlene and Nicolette several times and I have referred others to them as well. They offered professional advice with our best interests in mind — even when it meant we didn’t move. I have always felt they have a long term relationship in mind and put their client’s interests first. They both have very positive, engaging personalities and I appreciated working with a team — it is interesting to get two opinions and perspectives. I highly recommend them.

We used them for our listing and made the mistake of telling them what our bottom selling price was. THEY WERE DESPERATE to sell our house and told other agents the price they should put their offers in. The way we found this out was from another agent telling us this.
When the buyers failed to perform, they did not act as agents would — get the paperwork, requesting the buyer to perform. This was just one example. There were other things that we had to tell them what to do. You’d think that Marlene who had been in this industry for a long time would know the ropes. But boy, was I wrong. She doesnt know squat!
There were things that Marlene told us that were not true and then her daughter, Nicolette would try to cover up for her. I caught them in several instances where their stories didn’t line up.
The listing with them was a NIGHTMARE!!! They can’t get their act together. The valley has so many agents — take my advice and STAY AWAY from Marlene. Find an agent who’s going to represent YOUR best interest and who is willing to take the time to know what you want, do their work diligently and with integrity.
For now, I’m considering taking my complaints against Marlene to the California Real Estate Board.

We definitely did our homework before we chose Marlene & Nicolette to sell our home. They bring a unique set of talents to the table that no other selling agent could beat.
This is why we are very happy that we chose Marlene & Nicolette:
1. Marlene & Nicolette sincerely believed in us and our little house. They were the only agents we talked to who said «This is a darling house and you will sell this!». They were always positive and honest. They were like family because they constantly showed us that they cared about us and our kids. We never felt like we were pestering them and they were patient and diligent to the very end.
2. This mother-​daughter team works great together! They are organized and bounce ideas off of each other without stepping on each others toes. They never contradicted each other in front of us. They are very in tune with the then and now of selling/​buying in Silicon Valley.
3. These ladies always did what they said they would do, down to the tiniest thing. They always went the extra step to make us feel more comfortable, more confident, more informed, and less stressed. They always held themselves personally accountable for their recommendations. They constantly did things that made our lives so much easier because they knew how difficult it was for us to be selling/​buying with small children!
4. They gently pushed us when we needed to be pushed! They were tactful and sensitive, yet firm with us when a decision had to be made or something had to be done.
5. They were creative and artistic when it came to staging, taking photographs, and making our house look, smell, and feel attractive. They lent us some plants, rearranged furniture, brought yummy candles, and even power washed our concrete.
6. Marlene and Nicolette always had our back. They protected us from being taken advantage of by buyers/​buyers agents, especially in this buyers market. We saw this first hand when a buyer’s agent tried to low ball us. We watched in awe as Marlene set this agent straight! We walked away saying «Whoa, how did she do that?» Amazing!
7. This is the BIG one! Marlene & Nicolette sold our house in 6 weeks with multiple offers and above asking price!!! They were able to sell our house in this TERRIBLE market and get us to where we needed to be in time for our son to start school. These ladies pulled off the impossible!
8. We really liked the Sereno Group flyers, house sign, office, etc. The craftsman style they use is very unique and classy. They also did lots of marketing/​advertising online and they had their own page in the weekend housing section of the Mercury News.
We were very lucky to have Marlene & Nicolette as our selling agents. We highly recommend them and we are very grateful for everything that they did for us!