Wetzel’s Pretzels

Service review: Excited to watch the Hobbit, I went to Wetzel’s for their almond & cinnamon pretzel. The young lady begrudgingly took my order for an almond & a cinnamon pretzel. «Sorry…but I’m working by myself (I was the only customer on a slow Tues afternoon!). We don’t have that.» SHE THEN TOOK OUT HER CELLPHONE TO MAKE A PERSONAL CALL! She remained on the phone until I finished paying! Unbelievable! Feel bad for the owners that work hard to keep this franchise afloat at this location.

Always get suckered into this place. As soon as you come off the escalator you can smell these fresh pretzel across the way. Nothing like the taste of warm, soft and buttery pretzels. Don’t come across a lot of pretzel places unless I go to watch a movie at the cinemark. My favorite pretzel is the jalapeño flavored pretzel with cheese with light butter. So amazing! There is usually only one person working here but waits are never too long. I like to grab one of these before a movie. They are the perfect movie snack!

Absolutley love Wetzels Pretzals they are so yummy and even the pretzel bitz with no salt are delicious. I kinda like them better then the ones with salt.

This review is mostly for the service. I mean, its Wetzel’s Pretzels, can’t really get the food wrong.
I have to say the lady running the cash register is the most friendly person ever. She had a genuine smile on her face with every customer that came in.

I normally get this when I m suck of subway and when I don’t want to pig out or have a while lunch meal. Good doe diet and when you just wanna last till dinner.

I love Wetzels cinnamon pretzels bites, they are soft, savory and perfect to take inside the movie theater to munch on. I just feel like the icing should come with the pretzels vs. having to buy it separately. But i guess that’s just how they get more money out of you. Also, they need to come out with some new flavors… its been a while. Other than that my bites were warm and soft just the way i like it!

The Cheddar Cheese dipping sauce was a bitter disappointment. I was expecting classic nacho cheese sauce, but instead got a pungent, vinegary concoction unique to Wetzel. I felt bad for the franchisee that the franchise provides such a poor product to go along with what is otherwise a fantastic pretzel.

after ever moive got to have one the hot dog

It’s a Wetzel’s which means its the same as every other store except for some reason this place has higher prices than I’ve seen at other pretzel places. All I know is the Wetzel bits with cheese is worth every penny!

I love that this place is right next to the theater. I ALWAYS get my grub on a salted pretzel to go with 5 packets of mustard. They give out a frequent flyer card for freebies after 5 purchases. The owner, I can only assume since he is always there, is nice.

Wetzel bites!!!
it is right next to the movies… omg who can resist???
not sure if it is true too, but one of the workers told me the bag of bites is equal to 1.5 actual pretzels… so not good for my calorie count, LOL but a big bag of buttered bread is hard to resist… especially with a little container of gooey cheesy yumminess to dip in! OH HEAVEN and clogged artery HELL at the same time, hahahaha

Pepperoni pretzel… delicious
Enough said!

Fellow Unilocaler Michael S. put it best when he said «2 star food, with 4 star service». people here are real nice and helpful, but their food is just not very good. their cinna-​minis, i gotta be straight tasted like crap. but once again they had great service so i thought a 3 star rating would be fair.

2-​star food with 4-​star service. The pretzels @ Wetzel’s are definitely not the best, however, every once in a while, it is a nice snack/​change of pace. The reason this place gets an upgrade to 3 stars is the patient and helpful employees.
My co-​workers are kind of addicted to fresh pretzels and took me over to Wetzel’s last week. I was impressed with the willingness the staff had to make «fresh» pretzels specific for each of us. The register worker was actually worried we wouldn’t want to wait for 10 minutes for the fresh pretzels. Not a problem. I think all of us would wait 10 minutes for something fresh, right?
Two friends got «custom-​made» regular pretzels with light salt and no butter while I got a Jalapeño/​cheese with light butter. I have to admit the fresh warm pretzel tasted light years better than ones I’d had before. The bread was soft and cheezy/​spicy combo worked. Kudos to my peers for the tip! I may not be a «fan» of Wetzel’s Pretzels, but I’ll be back and get a fresh pretzel when looking for a quick afternoon snack.

Traditionally, the bottom of a pretzel bag contains a half inch of rock salt that should never be ingested straight. An attempt to do so once sent me racing to the sink to spray the dishwashing hose directly down my throat. Wetzel’s Pretzels mini bagel bags have found a way to market shards of their famous sourdough hard pretzels so that the «bottom-​of-​the-​bag effect» can be enjoyed from the moment the bag’s opened.
Pretzel Pieces look like raw pretzel ore that has been mined from deep inside the earth. These incongruous pretzel chunks are generously coated with a variety of flavor dusts, ranging from Buttermilk Ranch to Honey BBQ to Mustard & Onion. The flavor dust is colored in the traditional way: Buttermilk Ranch is a soft blue, Honey BBQ is a burnt orange, and Mustard & Onion is a canary yellow. The pieces are no larger than acorns and should be eaten one at a time.
These are the discarded, cracked remains of good pretzels gone bad. They are also more exciting, and more dangerous. Holding one up to the light, you see what they’ve gone through. Broken. Fissured. Left behind. And then resurrected by Wetzel’s Pretzels, covered in flavor dust, and given a new lease on life. In the process, they have become the uncut gemstones of the pretzel world.

Finally! After more than 6 months of waiting, Wetzel’s Pretzels has finally opened its doors into the Promenade for my gluttony of enjoyment. Don’t know what took so long … for months, the «Coming Soon» sign has been teasing us.
Why am I so excited at a simple little pretzel shop? Cause it’s a welcome addition to my limited number of lunch hour/​mid-​afternoon snack choices across the street We’re a lazy bunch). Addiitonally, the Promenade is seriously lacking some much needed shops for an «entertainment venue» so this will do.
That said, Wetzel’s Pretzels are pretty good. I prefer the Sinful Cinnamon which tastes a lot like a churro, but a much better deal. For lunch I’ll occasionally pick up a pretzel dog. Certainly fills the spot and changes things up a bit. It’s not quite as good as Auntie Anne’s in my opinion but still, a great place to grab a quick bite when the hunger strikes. Or if you need something to munch on before you catch the movie next door…