Westside Transmission

I was towed to Westside Transmission by AAA because my car over heated. They evaluated my car and showed be how the water pump was leaking because it had coolant on it. I asked them if they were sure that it was the water pump and they said yes. Since they had do that work they should just go ahead and replace the timing belt etc.(more than 1000 $ job). I had just had water pump and timing belt replaced 5 months previous. They were nice enough to replace coolant and I returned to Ninos Volvo where I usually go for service. Ninos replaced a small part for 100 $ and my car was up and running. Be careful with these nice, friendly guys.

What can I say that hasn’t already been said by fellow helpers?!! I’m extremely happy I decided to give Westside Transmission a try. From the moment I first walked in to the end when I picked up my car all I received was nothing but outstanding customer service. Every employee I interacted with including Jack the owner, they were all super friendly, courteous, warm, and polite. They all greeted me and made sure I was taken care of but above all, they all made me feel valued. They stay true to what they stand for and I really appreciate the fact they will go up and beyond for you because they do care and they are honest people. I initially brought my car in after making an appointment to check on the engine light along with some other minor repairs. Ed was the person who initially helped me out and throughly heard every single concern I had. I told him specific things to check on and none of them were missed. When they gave me the follow up call I was surprised on how through they were when they checked my car. They listed all the steps they took and gave me their diagnosis along with suggestions. When I picked up my car, a different person helped me out, Edgar. Again, he throughly went over all the repairs done to my car and he also gave me more suggestions and tips. He sincerely asked me to give him a call in the future in case I had any other questions or concerns. I went to pick up my car at the time they were closing and I never felt rushed by them.
I can finally say I found the shop to take care of all my car needs without feeling that I’m being taken advantage of as they are extremely honest. There are quite a few things that I still need to work on my car and for sure, Westside Transmission has earned my trust and I will continue doing business with them.
Continue the good work and I will see you guys soon again!

My experience here was perfect. Edgar was super cool and was awesome about informing me about my car’s progress every step of the way. Did a full vehicle inspection and let me know everything that was wrong with it, but didn’t push to do any work that wasn’t necessary. I will definitely take my car back here.
It’s so tough to find honest mechanics in LA but I think I finally found my guys. Thank you!

Update: After posting my previous review, I received a phone call from the business, apologizing for my experience and offering to reimburse me. They were very gracious and apologetic, and I appreciate that they reached out to make things right. I received a reimbursement check in the mail within two days. Thank you guys!

Don’t go to this shop, they are going to over charge you for things you don’t need and fuck up your car more then charge you again to fix the problem they caused at the first place … A word is good for the wise.

Quick and easy service! Genuine company with honest diagnosis and recommendations. I felt like I was making an informed decision with the maintenance and getting a very fair deal on the work.

These guys are great! I know finding a good mechanic is something people worry about but I wouldn’t worry here. We wound up having a slow leak in our tire and saw on Unilocal the positive reviews for this place and decided to go in. The man on the phone told us he would be happy to help us but also mentioned that they don’t specifically specify in car tire repair, so if they do find something wrong with the tire, it may take longer here than a place who has tires on deck for all cars. Which is crazy in itself that they would even be honest enough with us to tell us that, instead of just taking our money and making us wait a few days while they order the tires.
That was my first sign of these guys being awesome. Brian helped us out and was more than accommodating, helpful and attentive. You can tell these guys have genuine sincerity and care about the customers and not just taking your money.
I totally recommend this place for any car troubles you may have. They had other cars there that we’re getting full serviced but ours happened to just be bad, old tires. Whenever I need my car fixed (hopefully not too soon), I’m going here and so should you!

Thank you!
Basically my situation is too long and complicated to explain in a review. But, if you’re looking for a real honest, understanding, and informative business that guarantees work – this is the place. Thank you Brian, and the team at Westside. You guys are radical.

I went because they’re on the AAA recommended list. I’m usually shocked by the bill, but the work seems OK, and I’ll continue to go.

I was very pleased with the service provided by Westside Transmission. They quickly found the problem with my vehicle and quoted me a reasonable price to fix my problem. The technicians are very friendly and knowledgeable and answered all my questions. I never felt lost or uncomfortable about trusting Westside Transmission with my vehicle. I will definitely continue to use their services when needed.

All I can say is that I am always very pleased with them. They really know what they are doing. And you feel you are getting your money’s worth. They redid a transmission job that had been done before, but unfortunately by a rip off. These guys are great and can be trusted.

I had a very good experience with these folks, whom I contacted because I saw a number of favorable Unilocal reviews. I spoke with Brian, who told me that they would examine my transmission at no charge. When I came in for my appointment I told Brian that the car was 10 years old and that if it needed a major transmission job I would not get it fixed but would simply trade it in. After the car was checked, which took more than an hour, Brian told me that it would need a major transmission job, although it was clearly not in his interest to do so, as I had already told him I would just trade the car in. I then asked him about trade-​in value, he checked around on the computer and we talked for about 10 minutes. I offered to compensate Brian for the time we spent talking about the trade-​in value and he refused.
In sum, I can tell you that Brian was honest, friendly and not greedy. Those are very good qualities in an automotive repair business or in any other business for that matter. I will be recommending Westside Transmission to my friends and acquaintances.

I highly recommend the guys at Westside Transmission! I found them through AAA and they were exceptionally friendly, fair, and knowledgeable. They diagnosed the problem with my car right away and I will definitely be going back anytime I need service.

Cheap work isn’t always good, and good work isn’t always cheap! I just learned my lesson recently. I’m so grateful for Westside Transmission, correcting the horrible work someone else performed on my car. At Westside Transmission, I received great mechanic work, awesome customer service and knowledge on what was going on with my car. I highly recommend this place for your next car service. Jack is also awesome!

Reliable place — I found Westside after getting quoted an obscene amount from South Bay Mini to repair a part of my 2008 Mini Coop. The tech team assessed my car, called me on time to communicate what was going on and what was needed, quoted me a fair price (4x less than South Bay Mini), and kept me updated throughout the process. My AAA discount was applied and I picked my car up on time, in great condition and haven’t had any problems in the weeks following. I purposely waited awhile until I wrote this review to ensure there were no additional issues with my car.
As a female, I recommend Westside Transmission.

I spent close too $ 6,000 with these guys less than a year ago. During the time they was billing me everything was great. Now I’m going thru hell with them to have a simple part replaced. The part has been replaced 2 times, this will be the 3^rd and I’ve been waiting over a month. I have to constantly call to follow up and push them to resolve my problem. I WILL NEVER EVER do business with WESTSIDE TRANSMISSION again! I’m disgusted by this situation and the lack of good customer service shown to me. I’ll be hiring a lawyer if need be!

They rebuilt my transfer case on my 96 Cherokee. It wasnt cheap by any means but it was a major fix.
Its been about 9 months or so and the truck runs great. These guys really know their stuff.

THE ABSOLUTE BEST MECHANIC I’VE EVER BEEN TO. they are so honest and friendly and are not trying to just get a dollar out of you. I will always recommend them to anyone who’s getting their car fixed in LA. It was actually an enjoyable experience going there (which sounds weird, but is 100% true).

I highly recommend Westside Transmission for bumper to bumper service. I took my car, a 2004 VW Jetta, into the dealership because of a service indicator light to be diagnosed. The dealer suggested I replace the valve body which translates to the «brain» of the transmission and quoted $ 2085 for its replacement or over $ 5000 for a new transmission as they do not rebuild them. I found WT through AAA and decided to get a quote regarding this repair.
I am so happy I did because, not only did the valve body need replacing but my transmission needed to be rebuilt as well. I received a fair price and a 24k warranty on the work that has been done. Not to mention great service and Brian fully explained what was going on with my car. I am not saying that I didn’t pay a pretty penny but I do feel like the price for service and repair was fair.
I will be going here for all other service needs. Although, I will never buy another VW as I have had several issues with my Jetta even though I take extremely good care of it.

Had a check on transmission and they did a free diagnoses and helped answer a few questions!
Thanks