Vermont Hand Wash & Detailing Center

Firstly, Notice the name of this business is Vermont HAND wash. I pulled in on a not so busy day with no cars in front of me. I told the guy I wanted a basic wash and wax. He tried to up sell me and asked if I wanted a Hand Wax (no biggie) I said no and went to pay. I ran a couple of errands near by and returned a half hour later the car was still not finished. But no so long after that it was ready. The sun was shining on my black car and I could see numerous brush scratches on the bottom panel. I asked what was up and without hesitation the guy told me it was from the wheel brushes. «I thought this was 100% hand wash?» I said. I was told that it was except for the machine brushes which also hit the bottom panel. Make sense??? He referred me to the manager who told me that my car was low profile and that the brushes would scratch it so I should always ask for the more expensive «hand wash» again I pointed out the sign said 100% hand wash. He said not exactly. To his credit he very helpfully offered and proceeded to buff the marks out. I was feeling moderately satisfied until the man who writes the tickets (maybe the owner?) came over and pointed out that he asked me for the Hand Wash (he said wax) but I opted to be cheap and it was my fault my car was scratched. Sorry for the long review folks but maybe it is an inherent trait for a person who thinks 100% Hand Wash means no machine brushes. Needles to say Im not going back.

I don’t know why they have bad reviews. Maybe old mad employees. This place is great. Ask for Mike he knows who to take care of your car.
Thanks again guys. Keep up the excellent work.

I use his car washed frequently. They have great customer service they treat me as a friend. When I had car problems awhile back they referred me to a great mechanic
I have a black car which unfortunately shows all dust and dirt I like that this is hand washing that they use recycled water and as a bonus Starbucks is right across the street.

This happens to be the nearest car wash to my house… Sadly!
They have never done good work but my last visit will be my final visit, they left brake dust all over my wheels and some Kleptomaniac stole my $ 400 sunglasses out of my cars sunglass holder, I’m furious about that.

I visited this car wash place last week to have my car washed and st hey did a good job HOWEVER today I wanted to go hike and grab my Beats Solo wireless headset from under my driver seat and found out they weren’t there anymore, make sure you’ll check your car before you tip the guy, no wonder he was so happy when I tipped him, my fault for not checking my car…

Surprised by all of the negative reviews. I live nearby and enjoy using this car wash. I actually like the guy that approaches you when you pull up (seems like a manager or owner). He’s straight forward and yeah he might try to up-​sell you, but if you tell him you just want the «basic inside and out wash» (I think it’s $ 12.99) upfront, he writes you the ticket and doesn’t try to change your mind. Not the friendliest guy in the world, but I like him.
For the «basic wash,» they send your car through the drive-​thru cleaner, then vacuum and basic detail the inside. I’m always pleased w the results. Make sure to tip the guys when they give you your keys. And definitely make sure to get a Machos Taco while you wait (directly next door).

1 hr on midday Thursday for a basic wash. And $ 30 on top of that. I swear they were going as slow as you possibly could.

I’m so angry. I have hated this place for so long and although it is the closest, most convenient place to my house I would rather drive around with a dirty car than go here. I was desperate and so I asked a friend to take my car. Good friend, huh? He went. Today is special day and the guy said my car was so dirty they couldn’t wash it for the special price but that if he paid $ 30.00 he would make my car look nice. My friend talked him down to $ 25 and then called me. I said 100% no way. So I’m supposed to get a clean car by paying almost three times as much??? That is why it is called a car wash. When I’ve gone in the past they just pretty much do a crap job but I wasn’t expecting a total rip-​off. I told my friend to leave before they could do the work. Please do NOT go here. I’m telling you it just feeds their lack of professionalism.

Would you like a basic car wash? Well this is your spot. Pull up park your car in one of the four vacuum lanes. Wait for the guy to come around and hand you a slip. He will try to talk you into a higher option but don’t bother.
Honestly, my last few experiences have been disappointing. I had to grab the guys towel and clean the inside myself. I was soooo mad. My trunk has been left un-vacuumed…not okay.
Otherwise, they have AC indoors. You can watch your car being handwashed through windows in hallway. Pay upfront. Then head out and wait for someone to finish wiping and cleaning your car. Hand them receipt and tip and off you go.
Across street from Starbucks
Stamp card
Tuesday & Wednesday special

This car wash isn’t the best but for 15 bucks it’ll do, I came in at 1pm and had the car at 1:30 compared to other car washes I’ve been too it was fast, there were a couple little marks here and there but I don’t mind it was worth the 30 minutes. One thing they can improve on though is customer service, but overall if you need a fast carwash for cheap, go here!

Worst car wash place to go! You’d rather off somewhere else to get a carwash.
I took my girlfriend’s car here just to get a «good» hand wash. the guy takes the car in for wash, I kindly ask him if they could wipe scuff marks on the interior side door. He said «that’s total detail $ 100 plus your car wash.» I’m like WTF?! Seriously? And if you want your dash board wiped with armor all that’s $ 30.00
Man talk about highway robbery. I said no thanks! Why pay this much BS, when the bottle itself of armor all cost about $ 5?
I’m not being a cheapo but come on, that much to clean the interior, plus they probably do a poor job anyways. And most carwash place they wipe and clean your dash and interior side panel for FREE! These bunch of thieves at this carwash are tricks! Bottom line again you better off somewhere else than this place.

The worst car wash place ever .
I don’t know if it’s the owner or manager but he’s so rude. The work is also not good. So many dirty spots here and there.
We will definitely won’t coming back there again.
Sorry but not sorry.

Two stars is extremely accurate. More than one star because they completed the job. Also I did come late on a Friday.
That said, definitely overpriced, the workers were talking shit on me in spanish because I wasn’t able to tip them more than $ 5 — I’m sorry I just spent $ 130 my money on an exterior wash and basic detail.

I’m a bit sad to give them 3-​stars but I believe this will help them improve their service. I’ve been coming here for few years now. Probably 4 – 5 a year. Since we started the drought season, I’ve been actually coming here a bit more often than usual. Anyhow, i just noticed that their service are going down so bad. I brought my impreza and rav4 on 2 different dAte this month but the quality of service is the same. Smudge of wax all over my dashboard and side doors plus the Vacuum was really awful! I will really have to rethink on coming back here.
However, 3-​stars for the friendly for the cash register (she’s a doll) and hand wash stuffs only! Rock on guys!

One of the worst washes I’ve ever had…
Paid $ 60 for a wash and wax and the results were pathetic, especially when they spent two hours doing it.
No refund or re wash was given. I will never go back!

I always forget why I avoid this car wash until it’s too late. It’s obvious to everyone including the business itself that it’s location is the sole reason for its survival.
But to be fair it’s not the hand wash staff or the register staff that make this place deserve its 2 stars in my opinion. It’s the management.
If you can endure the unnecessary power struggle with the creepy, rude old man who issues the car wash tickets, then the rest is cake.
Now I fully understand that it’s his job to upsell his services, but it’s not necessary to bully or publicly degrade me for my decision to get the basic damn car wash. The hand washer staff do a great job, and it’s pretty much all I need as a customer on a budget. I’ve observed enough times to know that he does in fact act much ruder to women who defy his heavy pressure to upgrade to at least a gold wash package. Go back to the old country, old man. Women have rights here.

If I am being perfectly honest, it was more of a four star wash; however, people really seem to like to shit on this place, so I’m giving them an extra star out of empathy. One review I read gave them a one star review just for having bad reviews on Unilocal,when they didn’t actually get their car washed there. What the f – , people?
Also, because for $ 11, they did a pretty darn good job. The only place where they would lose a star for me was the lack of attention to detail they showed my truck bed. It still had soap and even a couple of twigs in it. In fairness, it was very dirty before, and they probably don’t wash trucks very often. Also, as soon as I got them to understand what I wanted them to fix, they fixed it. There is a little bit of a language barrier, but this is Los Angeles, and a car wash, so that is to be expected.
All in all, I grabbed a punch card, and I will be back.

I came home and cleaned the windows myself. Will not be going back. If you are not picky its fine

This was an absolute joke. Worst carwash I’ve had in LA…
NOTE: If you don’t buy the more expensive washes, they let everyone go in front of you, and get to your car when they can. I watched this happen and spoke with another person who experienced the same thing. Once my car went through the wash (which took 40 minutes), it took 25 more minutes to dry and give a very crappy wipedown and the worst «vacuum» I’ve ever seen. Please, see the attached picture to see the dog hair all over the floor and the layers of coffee left completely untouched in the cup console. This is the AFTER photo! This job was done by a blind man. Never again… I’d rather wash it outside my house myself. I’m pretty relaxed about carwashes, but this is absurd. I wish I had listened to the Unilocal reviews…

Went here because my other place was packed. I was desperate! Should have known better. My car sat waiting to be dried off had to ask someone to finish car. Haven’t that heard of water spots? The person drying my car was so busy looking at I don’t know what and not paying any attention to my car.
The place is overpriced for the end result. Plus the guy checking you in loves to try and up sell you, when you don’t need it.
Trust the reviews and do not come here.

Here’s my true story.
I pulled up, the typical guy walked up, he started selling me on things I didn’t need or want, I said politely «no thanks, just a simple wash and vacuum please» He then said «but your car is dirty» so I said «I know, thats why Im bringing it to you» He then said «you can leave» So I said «GLADLY!»
I wish I could give them something lower than one star.
Too bad really, Its right down the street from work and I used to go there all the time… NEVER AGAIN