Tokidoki

Kat is the best. Thanks for all your help. You listened to my concern about the Be Bop I got from
. You agreed with me that the bag I got from
is defective. You have excellent customer service. I really enjoyed shopping at your location.
I would never purchase any Tokidoki/​Jujube/​Hello Kitty bags from
. They have the WORST customer service in the entire universe.
Tokidoki Melrose is the best!!!

For a Tokidoki fan like me this store is HEAVEN. I’ve been coming here whenever I have anything (mostly bags) I want to purchase (saves me shipping charges since I’m in L. A.) and mostly when they have sales. And I came in today to purchase a LeSportSac bag cause of their Black Friday sale. The thing I wasn’t aware was that while online the bag was 50% off in store it was only 30% off luckily, the girl working (didn’t catch her name) made a call and they were able to honor the online price so Thank you! Now, that alone deserves the 5 stars besides they always have a good stock of merchandise (no issues) and of course for always having great customer service!

We bought a «highly collectible» expensive Kittypatra vinyl figure made this company with Sanrio and it came with serious flaws including tacky/​sticky paint. Paint color Flaws and smudges, the figure was dirty out of the box because of the tacky paint. Also the base of it is highly warped. I tried to exchange it for a good one but was unable to because they sold out. Many others have had this same problem and they are simply sweeping it under the rug and hiding the issues by deleting Facebook comments and messages. You guys need to do the right thing for those of us that bought this piece of garbage.

My son purchased a backpack with money he saved and it was barely used and the zipper broke. I tried to have it repaired and called the company and they refused to replace it.
They were also rude and their customer service department were awful.
Not worth the $ 125 for the backpack.

I’m huge Tokidoki fan so it’s nice to have a store to go find all the latest merch. I’ve only been a few times since I don’t really live close but I’ve always found it to be a pleasant experience. The sales clerks are always friendly and the store is always neat and clean. It’s a small store, but it’s super cute. If you love tokidoki it’s a must visit. Even if you don’t I’d still visit

Each time i come here the customer experience gets worse and worse. They don’t tell you if there’s an in store discount or if a gift with purchase is available unless you ask specifically if there is any promotion going on. The store was empty and I was the only customer. One of the girls was nice when I asked if certain things were on sale since they don’t have a specific promo area or a % off the entire store… the dark hair girl was fine answering while the other a tall skinny blonde girl just snapped and said things weren’t on sale and just kept yawning and frowning. Geez. She was probably upset that I interrupted her gossip session when I came in the store

Not about the actual store but their online store. I’m a huge fan of Tokidoki. I took the time to review my recently purchased items (+150 $) and lo and behold, a month after I reviewed them, only the COMPLETLY positive, 5 star items showed my reviews. The other ones, muted. Hmm…
Not that I didn’t like them, I gave the pros and the cons to the purchased items and accurate portray of what I thought of them. Nothing vulgar. Why give the option to express what we think of them if you don’t accept neutral/​negative comments?

2014 Unilocal 365 CHALLENGE — ³⁴²⁄₃₆₅
Loooooove this Tokidoki store! It is the only one in the US (I believe?) which is SUPER awesome! The store isn’t that big, but it’s ok because I am so thankful there is one in LA!
Tokidoki is located on Melrose Ave in West Hollywood. Street parking only. I have been here twice: once in 2012, and once a few weekends ago. I surprised my roommate because she is a big fan of Tokidoki: P We came on a Sunday afternoon and found parking right out front.
They have a ton of different Tokidoki products here, from clothing/​apparel to all sorts of bags (duffel, suitcase, small and larger backpacks, cosmetic bags, etc.), to skateboard decks, to toys, and even the Tokidoki x LeSportsac and Tokidoki x Hello Kitty lines.
As a teenager I lusted over Tokidoki by LeSportsac bags for a long time. They were so cute with the plethora of animated characters and I was never able to get one because they were so expensive. I bought a knock off Tokidoki purse from a floating market in Thailand because it was the closest I could get to owning one. I gradually lost interest in them as I grew older, but when I visited this store the 15 year old teenager girl came out of me and I YOLOed.
We came a few weekends before Christmas and were super excited to find out that a good amount of the products in the boutique were on sale! All of the clothing/​apparel was 25−30% off (I can’t remember exactly), and all of the bags were like 20−25% off. I had visited a LeSportsac a few weeks prior and wanted a backpack, but didn’t want to pay $ 239 for it. I was able to get it for a lot cheaper because of the sale at this Tokidoki boutique and I was SO EXCITED! I also got a Tokidoki x LeSportsac cosmetic pouch. Because I purchased LeSportsac items, I got a free beverage tumbler. I also got a free tote bag because I spent over $ 50!
My roommate got a TON of stuff for less than $ 150! She got 2 tees, a calendar, a mini backpack, lanyard, keychain, and cosmetic bag! She got way more stuff than me for less than I paid LOL, but she got a bunch of small things and I just got two large things that were both LeSportsac.
The only thing that I didn’t LOVE about this place was that the sales associates were kinda meh. They looked bored out of their minds and looked like they wanted to kill themselves. They helped us which was fine, I just thought they looked super unenthusiastic.
Overall, highly recommend this store for anyone who likes Tokidoki because this is basically the mecca of their products!

I love tokidoki stuff and I have been going to this store for years but in the last 2 years or so, the customer service has severely gone down hill and it gets worse and worse. Several years ago the service was amazing with store reps such as Joey and Matt.
Lately, whenever I go into the store to spend money on their items, the ladies that work there are not helpful at all. They always look so bored when I walk in and they are always too busy talking to each other about personal stuff and gossiping or texting on their phones in front of the customers. One time I was struggling to look for the size of an item that was placed higher up and these girls were too busy gossiping and texting to ask me if I needed help. Isn’t that their job anyway to assist customers? These girls that work there also never know information about the merchandise and are unprofessional. They look as though they hate being there.
I love the brand and merchandise but the ladies that are always working there ruin the experience of going into the store.
This store really needs new employees!

I love this store and have had great experience every time I go there… been going here for over a year or so collecting the unicorns for my daughter and some of the employees have helped me many times and are fun to interact with!!!
It’s great to live down the street from this store!!!

I am a tokidoki fan for so many years but most of the time I do my purchase via internet. Today, i was visiting the Hollywood area so on the way back, I stopped by the Melrose store to do some shopping. It’s a labor day (Monday) and i was happy to see the store was open (I arrived around 3:15 pm). Unfortunately, the service was super bad! There were two employees there and I was the only customer at that time. Nobody paid attention to me and they kept talking to each other about the personal issues they had with their roommates! I found some bag I liked and I asked them to see if they can get me a new bag (instead of the display in the window) since it is a gift. They told me OK and of course I believed them. I continued shopping and purchased couple more items. At the end, I checked out and left the store. Then after 1.5 ours drive home, I open my shopping bag, I noticed there was not even a tag attached to the new bag I just purchased ! I was very very upset! I guess it’s my fault as well– I should have pay more attention when they put things into shopping bag and I should not just trust them!
BAD service … But I still liked the product. I guess I will just continue to purchase online only.
Note– of course I did not get the tokidoki notes as gift as advertised in the ads even I purchased over $ 100…

So are the store hours just a suggestion?!? I absolutely love tokidoki so while on vacation I wanted to stop in at a shop and pick up a new bag and wallet.
Got to the shop a little after opening at 11:00am but no one’s here and the phone is busy! Pretty disappointed cause I’m not sure if I’ll have time to stop in later today.

I’m a fan of Tokidoki and have been collecting the unicorno series for my child. Series 3 was freshly out so I didn’t want to wait until my local Barnes store stocked up. I Decided to make the 2hr trip to check it out.
The place is small but it was neat. They don’t have a lot of merchandise to choose from. No baby or kids clothes, just adult clothing, apparel. They do have stuffed animals and collectors toys.
Most of the clothes did not have prices, so when I asked the 2 girls working the front desk, she responded by «I think its $ 33» Well don’t guess, get up and find the price. They were to busy talking about what they wanted for lunch then to actually help out.
I spent over $ 200 and I had to ask the clerk if they had any stickers for my child in which he gave me two. Come on now, I spend all this money and that’s the best they can do for me.
I knocked off 2 stars for the crappy customer service. I would only recommend shopping at this store if you live near by otherwise your better off buying online.

First, let me tell you I love Tokidoki! I have been a huge fan since 2007 (around the first LeSportsac Collaboration). The cute prints and designs were just too kawaii!
Tokidoki was one of the ‘must’ visit stores for me when I was in LA (Let me tell you, the drive to LA was insane but after visiting Tokidoki it made it all worthwhile).
I visited on a Saturday afternoon around 6pm and there were parking spaces available nearby the store (metered). You’ll notice the shop immediately since there are huge Tokidoki character figurines on their window display. Inside the store, my favorite was the awesome Tokidoki-​artsy wall filled with colorful characters (see photo). Tokidoki sells many different kinds of items — apparels (men and women), accessories, bags, toys, boards, dolls, etc.
A kawaii haven for those who love Tokidoki!
Also, the staffs were so friendly and very attentive, they showed me their latest and sale items. And thank you Tokidoki staff for your kindness!!! I had an awesome time at the store :)

My DD LOVES Tokidoki, and this tiny store is full of fun stuff and very sweet employees.
I had a hard time finding it, #1 because I’m an idiot when it comes to maps
#2 I’m too cheap to get an iPhone 4S w/​talking navigation and #3 I was thinking of the old location, much further west on Melrose.
Map it, Go, and Buy something. Yes, they have Sales and they are usually pretty good, even for a Hoi Polloi place like Melrose.

To say I am a tokidoki fan is an understatement. I loveeeeee TOKIDOKI. My cousins took me to the Johnny cupcakes store on melrose and Tokidoki is two doors down.
Because it’s a true Tokidoki store they a little bit of everything, Shirts, bags, skate decks, hats, macbook case, and even blind boxes. The staff was helpful they let me know the clothing and laptop cases were on sale.
I had bought some blind boxes and the cashier even offered to let me open it there and change it with one of the three they had on the counter.
A cute little store with an awesome sale going on right now. :)

Oh crap! It’s my 200^th review!
And what a pleasure it is to review this absolutely awesome Tokidoki boutique!
I accidentally found myself here in search of memorable Christmas gifts. Tokidoki just happens to be on the perfect strip for any gift-​giver since it’s flanked by Tarina Tarantino, high end lingerie and cupcakes!
They’ve got all the awesome things you can find online and in other stores but so much more. Like limited edition Tokidoki Hello Kitty and Marvel gear? Yes! And a range of clothing, accessories, knickknacks and bags for men, women, kids and babies. And they’ve got toys galore – cell phone charm frenzies, vinyl unicornos and cactus pups (minis too!) lined the cashier’s counter. And what customer service! Christina I believe, helped me and gave me a gang of goodies for my stockings. Free cell phone charms and stickers of my choice! Awesome!
Also, I found their prices to be cheaper than third party retailers. Nice! I’ll be back.

Omg!!! The place of one of my lovers for art styles! Shinjuku inspired art and old styled cartoons! This place made my day, and the trip to California pretty much!
I bought a lot of products while I was there. I bought my t-​shirts and a bunch of toys. I was so happy to be in the area of cartoon art again. A community where it all started! I was so happy, for sure.
The sales lady was extremely nice and happy to see that I was from Vancouver, and she was very attentive to serve me. She gave me a stack of stickers to bring home to Vancouver and I was so happy!
I saw the Karl Langerfield Vinyl Toys on the shelf and he was amazing. It was so good to finally see one in real life! Yes it is at least $ 10K toy guys!
I enjoyed my experience in the store for a long time, i took pictures and danced in the place as well. The sales lady was excited to celebrate it with me as well! Thanks so much TokiDoki for making my trip fantastic as ever! :D
and the sales lady was EXTREMELY nice and happy to serve me! She also gave me a bunch of bonuses with my purchases like stickers and some fun tips when shopping! I was very satisfied with her service and enjoyed the experience a lot!

This can be tricky to find on Melrose, it’s a small tan building with a fairly small neon sign and I drove past it almost twice; it has parking on the front curb though. It’s right next to the Tarina Tarantino shop.
The store itself is bright and artsy as others have mentioned, and it was indeed pretty small and narrow, but it still had a good sized selection of tokidoki’s goods. If you’re going to come all the way out here to buy something, it’s probably going to be the handbags, shoes, or the decks. You can find their T-​shirts anywhere as well as the vinyls and plush. But as far as I’ve called around, no other stores sell the bags, and even the other shops on the street have a limited selection of T-​shirts.
Right now they have all the new handbags in Mondrian, Salinas, and Dixon styles. I believe I also saw a few of the Fantasma bags on a high shelf as display bags. They also had all the new spring clothes featured in their lookbook on their site. I bought the last Fumetto handbag they had, but they still have a few Fumetto cosmetic bags.
The associate working there (named «katies» on the receipt) was very friendly, helpful and knowledgeable about the product lines. I would love to come down here again some time from OC, if you’re a major tokidoki fan, you should really visit this shop at least once.

So I was in here yesterday to add to my vast Tokidoki collection. As an enthusiastic Tokidoki lover, I was hoping to be treated as a valued customer. I traveled an enormous distance to see this store. Nothing can excuse the rudeness that I encountered by the meanest sales person that I have EVER been in the presence of. Remember the salespeople in Pretty Woman? They were sweethearts in comparison. Note to Simone Legno: you need to find better staff. The lady that was horrendously rude had dark hair and the receipt said Bianca. The other sales lady with blonde highlights and an accent was okay. There is a decent selection of Tokidoki items, ranging from bags and clothes to skateboards and watches. Today, 12÷11÷10, there will be another store opening in Santa Monica, CA.