Tim Stivers Heating – Air Conditioning

Save yourself a headache and use a different company. The owner of this company is disappointing to say the least. They are
Merging with a different company which we hired and thought that we liked but were sent Tim’s crew who repaired nothing but sent a bill for $ 380. Diagnostic bill agreed upon was $ 230 Hmnm smells fishy. We are replacing 3 combination units this year but will not use this company.

By far one of the best heating and air-​conditioning professional in Los Angeles. Great customer service, very knowledgable and very resourceful when it comes practical and budget friendly solutions. I have worked with Tim a couple of times over the years and can highly recommend him.

As a real estate agent I’m always looking for good people who get the job done correctly and on time. Tim and his team were referred to me by an HOA and they went above and beyond, even bringing in extra people to help us meet a deadline. They coordinated all the aspects of the repairs and sent incredibly thorough updates every step of the way. I will definitely use Tim again and can’t recommend him and his guys highly enough.

I have been using Tim Stivers for almost a decade in various homes. We met him when he serviced an entire building’s worth of HVAC units in a Mills-​Act historic core building in downtown, and since we moved out of the lofts we have used him in every single-​residence home we’ve been in as well.
Tim is responsive, prompt, knowledgable, honest and well-​priced. He is incredibly thorough and really knows his stuff when it comes to making recommendations for maintenance and fixing the often-​faulty past work of others (which you find all too often when people are trying to flip/​sell/​rent homes and condos in Los Angeles these days!). Tim really cares about quality and making sure you have the best product possible in your home, including being sensitive to ventilation and clean air.
These days, it’s really hard to find someone of his caliber, and i trust him implicitly. His crew is always polite and kind (he has trained them well!) and even after all these years you can see/​hear him teaching his crew new things about AC units as they are doing inspections/​fixes so that they can learn from his knowledge. He keeps a VERY tidy work area and always cleans up impeccably after any job.
Whether it’s for a one-​off inspection/​check up on your AC units or for regular, ongoing maintenance in your home or in multiple-​unit buildings, or even replacing an entire HVAC system (we’ve done all 3 types of jobs with him), Tim Stivers is the cream of the crop. I would highly recommend him to anyone who is looking to repair, service or just maintain your AC/​HVAC units.

I don’t understand the negative reviews here because I had a great experience with this firm. My air conditioning was out and i called Tim because he was recommended by our condo manager. He told me he could send someone out the next morning. The two men he sent couldn’t have been better. They were courteous, knew what they were doing, seemed to enjoy their job and, most important, kept me informed of what they were doing. They traced the problem to the transformer within the furnace/​air conditioner that was burned out. They quickly went out to purchase another. But not only did they install the new transformer BUT they also installed a fuse that will turn off the transformer in case of overload instead of allowing the transformer to burn out again and possibly start a fire. I will not hesitate to call Tim and his team the next time I need an electrician.

Simply cannot say enough good things about Tim and his crew. He is excellent in every department– very respectful, always on time, great communication (he would email or call me back within minutes) very knowledgeable about air conditioning and very thorough in his explanation of all of our various options. He finished the job much sooner than promised and we couldn’t be happier with our new system. Just a really good, trustworthy guy with a solid crew.

I recently had to replace my complete heating and A/​C system, including the duct work in the crawl space. I spoke to 3 different local companies. One of which was Tim Stivers. Tim took the most time to evaluate my house, measure every room, and discuss many options. His estimate was comparable to the other two companies, but much more detailed as to the scope of work. After speaking with him and receiving his estimate, I felt very confident that Tim would do a great job. And he did. He returned every phone call and answered every question I posed to him. His crew was friendly, courteous, and very considerate of me, the home owner. His crew also does excellent work and in most cases, work exclusively for Tim. They are well trained and Tim oversees the complete installation. Tim was at my home daily to check on the progress and answer questions or make suggestions. There were several little changes along the way that were unforseen in the beginning. Tim and his crew handled each change efficiently and courteously. I was very impressed with Tim and his crew. Tim was also available for my follow up questions after the installation was completed. I would recommend Tim Stivers to anyone needing HVAC repair or installation.

Overpriced and bad service.
Many other companies do a great job at a FAIR price !
Charging $ 75 – 85
Why does he charge so much?
No thanks

I own an apartment building and we are having some issues with gas furnaces. I called him to inquire about inspecting the units, and repairing any that need repair. Sort of an annual safety inspection, what the experts recommend you do every year.
Tim was very quick to call me back, leave a voicemail, text even! He could even swing by this morning! Great!!! I love responsive contractors!
When we spoke, I inquired what his pricing was. $ 135 to see the first furnace, then about $ 60 more for each add’l. OK, I said, doing the back of the envelope math. So far 11 units, that’s about $ 700, give or take…(?) What does that include? A: That just includes taking a look. Q: What if repairs need to be done, what would that cost? A: Well, that really depends, I can’t answer that without seeing what’s wrong. Q: Do you have an hourly rate so I can have some idea, before I agree to pay you $ 700 to do really nothing except come out and see the job?
Tim’s Answer: «You know, I’m having a really hard time hearing you, there’s a lot of background noise (there was none that I could hear). I’m going to call you back!»
Great! I’ll wait for your callback! Of course, he never did. Which is fine. Because my decision was also an easy one, as another reviewer observed.
If you’re looking for a guy who is slash and burn, and wants to cherry pick the quick and profitable jobs, Tim is your guy. If you are looking for a long term relationship like I am, look elsewhere!
Thanks for listening! :)

Tim Stivers and his crew, Luis and Hilario replaced the non-​functioning floor heater in my vintage 1929 house. Tim was very thorough and most helpful. The crew was fabulous! Fast, neat, efficient and very courteous! They cleaned up beautifully after themselves, and I now have a very efficient floor heater, that kept the house warm during the recent cold snap. Great job!

Tim and his team are great. They came on short notice, they were clean and professional, and they got the job done. I had a good amount of work done so it wasn’t cheap, but the price felt fair. If I ever have any more trouble with my AC I will be calling Tim.

I paid $ 135.00 for him to repeat to me what I already had told him was the issue.
Gave me an estimate that was $ 1000 above anyone else who saw my unit.
Thank you for making my decision easy.

I don’t often write reviews with as low of a rating as this, but this one is very well deserved. Tim was anything but professional in dealing with. Before even meeting this man, he made reference to entering my condo without me being home. That alone is strange to me. He suggested that I could leave my door open or my key with his friend who lives in the building. I’m very happy with my decision to not allow this. From upon arriving he was rude, had a way about him that was arrogant and seemed to have an «I’ve done work here before, so why can’t I just walk in?» attitude. When we asked him to leave he began demanding money from me on the spot with no invoice (and invoices should go to our building anyway…). After looking at what he did on the roof we noticed that he took parts of our unit. Within the time he was taking a look at the unit, he said our unit was broken (even while he was on the roof working on it I saw the temperature dropping on the thermostat)…After telling him that we wanted a second opinion before handing over the $ 3,000 he quoted us, we told him that he wasn’t allowed back to take a look at our unit. The next day, he and his crew made it into our building and were found working on the unit! At this point he admitted to us that they lost parts to the unit (that he took without asking…). We had another company come take a look at the air conditioner and were told that they couldn’t give a fair assessment because of the missing parts (thanks, Tim)…also told that Tim and his crew (only people with access to the area that I am aware of) had our unit set at «low» (which forces the unit to work extra)…also told that there were a lot of fuses around the unit that seemed to have been pulled (Tim originally said we had a blown fuse). His crew (by contract of our building) had installed a new filter to our unit which wasn’t even the right filter. Be careful in who you let work on your equipment.

Tim and his crew are fabulous! He comes right away whenever I have a problem and are timely and efficient in their repair work. Tim and his crew are super clean, they never leave a mess. The price is fair and worth every penny. Industrious intelligent team work, and very responsible.

Tim is the best!!! He loves air conditioning and heating, he is quite passionate about it, and it shows… he did a fantastic job for me, installing central air and an air filtering system. He comes back for twice-​annual service, and is always pleasant, trustworthy, honest and knows what he is doing. Can’t recommend him enough. He was referred to me by my next door neighbors, who also rave about him.

Tim provided competitive quotes to install 3 HVAC systems in my triplex, rewire one unit and service the water heaters in all the units. Tim and his crew completed all the work on time and within budget despite unforseen obstacles on the way. I’m very happy with the service provided and will ask him to maintain all the heating and air conditioning systems in my house on an annual basis.

Tim is always available and so helpful. I feel vey blessed to be able to count on him.

Tim Stivers Heating and AC was my AC maintenance man/​company when I owned a condo in Palm Springs. He was always able to fix whatever problem I had with the AC, and was also very good at explaining what the problem was, what needed to be replaced or fixed, etc, and what the options were for the longevity of the fix/​unit, etc. He’s passionate about his work, and his business sense is always of the highest integrity. In one word, I TRUST him.

When my heater broke, I had Tim out at the recommendation of a couple of neighbors.
He was available for me the next day, even though he was obviously busy.
True to my neighbor’s words, Tim was AWESOME! He is super clean, super nice, and super intelligent! He LOVES what he does and if you ask, he’ll tell you all about it. You just have to politely say «OK, Tim, I’ve gotta get back to my work now» if it’s too much techy info. ;)
The cool thing was he actually wanted to let me know what was going on with my heater. I got up on the roof and actually took a look. He explained everything that was going on and why it needed to be fixed/​replaced.
He is NOT «cheap» — you will pay for his services, but no more than what another heating/​air person charges.
The best part: when he was on the roof and needed to go in/​out — I just left the door unlocked. I trusted him that much.
HIGHLY recommended, on the unfortunate event your heater or ac unit goes out.