Tico Travel

This dude stole/​embezzled my money and 12 of my friends money for a supposed trip to Costa Rica. I can’t believe he’s back in business. BEWARE! Took the case to the LAPD with no resolution as of yet! Up yours tico travel!!!

TOny fromTico Travel is A THEIF!!! BEWARE!!! He has taken money from clients and NOT BOOKED THEIR FLIGHTS! He is still fishing for customers to ROB! He will ask you to pay online, by deposit or check and WILL NOT pay the airline! He has been robbing people for the last 2 years and still keeps on going! Because this is fraud, people willingly pay him and then he disappears, it is hard to bring him up on charges. The cops have a huge list of complaints on him, but it is a civil matter.
DO NOT GIVE THIS MAN MONEY! DO NOT TRUST TICO TRAVEL!
My parents lost over $ 2,500.00 to this man and missed their CHRISTMAS VACATION LAST YEAR. Our family was waiting for them and they had to call and tell everyone that they got to the airport and had no flight. He sent them ALL FALSE INFORMATION!
LOOK OUT TONY!!! WE KNOW WHERE YOU ARE! WE’RE COMING FOR YOU!!!

Unfortunately we had and continue to have a very poor experience with Rob, the owner of Tico Travel, and suggest that anyone planning travel to Costa Rica work with one of the better and more ethical, supportive agencies. There are many that will provide far superior service to Rob and his partner, Kurt, who also owns Hidden Bay Realty. We booked four nights at one of their vacation rentals in Drake Bay (June 28-​July 1) for our family of five — 2 adults, two children, one senior — and left after two due to multiple difficulties. While in Drake we tried repeatedly to contact Rob and Tico Travel by email and phone and received no communication or assistance at all. We continued to try to reach them during the rest of our travel and never got a word of reply. We’ve now been back from the property over three weeks and still not received a single call, email or text from Rob or anyone with the agency. Even the Tico Travel voicemail points to an emergency number that twice reached a lady who had no knowledge of or connection to Tico Travel. We have filed complaints with our credit card and VRBO to dispute their charges as not delivering services as promised. Such a shame — Tico Travel is a very poor operation with sub-​standard service and bad moral practices — not who you want to trust with your Costa Rica vacation.

My wife and I recently booked our honeymoon through Tico. If you’re going to Costa Rica (and you should be) it would be difficult to imagine a better agency to use.
Our agent, Tony, was extremely familiar with the various features of Costa Rican tourism, and worked with us on everything from the length of our trip and our price range to the number of sites we wanted to visit. At the last minute, Tony upgraded our package to include the truly incredible Hotel Arenal Nayara, which was the highlight of our trip. Unbelievably, the upgrade somehow lowered the price of the package.
Tico’s service overall was professional, friendly, capable and, most importantly, resulted in an incredible trip that my wife and I will never forget. We plan on returning to Costa Rica many times, and we plan on using Tico each time that we do.