The Promise Upholstery

I can’t believe I didn’t do a review. This place is amazing! I got a chair worked on last year. Amazing job was done and such care and thought put into it. They really breathed a whole new life into a wonderful piece of furniture.

I wrote a review for Liliana and Carlos a few months when they reupholstered a large swivel chair for me. I thought they were great. Now that they’ve done two more large upholstered chairs for me I had to review again. They’re unbelievable! Seriously, if you are thinking about doing any upholstery work, look no further. I cannot imagine a better experience in terms of quality, service and price. 10 stars.

They did a FANTASTIC job on an old antique chair that I saved off the street. Liliana was so great to work with and truly understood my vision and Carlos was so nice and professional. They gave me a good price and the whole thing was completely hassle-​free. I would 100% get your furniture upholstered here!

Liliana and Carlos created three large cushions for me as a part of my plight to put together a non toxic couch. I supplied them with the foam and fabric and they made beautiful, modern pieces.
It was MORE than I ever could have asked for. They went above and beyond and added little details that I didn’t even ask for (ex: I asked for a zipper, they gave me that and a zipper on the Muslin fabric also!)
I will be going back for all of my upholstery needs ! Thank you!!!

Lilliana and Carols are fantastic. They redid a chair that has been in my husband’s family forever and my mother-​in-​law was pleased with the finished product. They picked-​up and delivered on time and did a beautiful job.

As others have said, absolutely fantastic! Carlos and Liliana could not be sweeter, and the quality of their work is top notch. They reupholstered a sofa bed in the Ralph Lauren fabric I chose, and it looks like new — including the very intricate piping on the arms. My wife was so pleased with the job they did that she’s having them do two other sofas.

Absolute perfection! Lilliana and Carlos are not only the nicest people to work with; the quality of their work is incredible! I have hired them on two separate upholstery projects in my home and the quality, speed, convenience and price are unbeatable. Today, they delivered a reupholstered bench my cat’s claws destroyed and the work they did turned this ugly bench into one of my favorite pieces of furniture in my home! They are amazing!

Thank you Unilocal.I was able to find this company that lived up to all of the expectations that the other Unilocalers had set, and thank you The Promise Upholstery for your quality work. The Promise Upholstery provides superb communication, competitive rates and top-​notch results. They have a business ethic that is very very rare to find these days.

It was a pleasure and a relief to find such a hardworking, honest, reliable upholstery team. They responded immediately with quotes, timing, turnaround. Prices are excellent as is the work. We had two chairs recovered and love the way they look. They met the deadline and arrived for pick up and delivery on time. We are very happy to recommend them.

Thank you fellow Unilocalers for finding The Promise for me!
I phoned and spoke to Lilliana who is super sweet. Then I emailed her pix of my chairs that needed to be reupholstered and painted. They were oversized antiqued faux Victorian. I wanted them high gloss white with cool fabric. She quoted me a price and set a time for pick up a few days later. When she and her partner began to move the chairs we realized how loose ALL of the joints were. So they added to the quote (on the spot) what I thought was a very reasonable amount now that they were totally dismantling and rebuilding my chairs.
They had my chairs for 3 weeks which is an unusually long time for them but, mine were being rebuilt, stripped, painted, and reupholstered. And when they delivered them… GORGEOUS! I couldn’t be more pleased. Final cost for the pair $ 750 and let me remind you, mine were more work than usual. (plus fabric which I purchased at Mood, they have an amazing selection)
If you need to update your furniture The Promise is the place to call!

I chose this place based on Unilocal reviews and I’m glad I did! I’m new at buying older furniture and giving it a second life. I really had a concept of wanting eclectic set of chairs for my dining room. I found the second hand chairs and Liliana from The Promise suggested a go downtown to find a wider selection of materials.
I has shocked when they dropped my chairs off. They looked like something out of Architectural Digest. They were above and beyond what I imaged them to be. I only wish I had more room to have them upholster more things! However, they will be making some roman shades for my bedroom!
This is the place to go for quality and high standards at reasonable prices. I will try to post photos if I can figure out how.

I researched four different upholstery places to get my chairs covered,
and The Promise gave me the fastest most reasonable quote.
They picked up my chairs exactly when they said.
When they returned them, WOW. They did AMAZING work.
My chairs were beautiful, and they even added new padding to my old mid century modern chair at no extra cost.
I’ve already recommended them to a friend and plan to send anyone I know looking to upholster their way. Terrific company! Very pleased with their service and craftsmanship.
FIVE STARS!!!

I wish I could get this kind of service everywhere! The world would be a much happier place. From start to finish there was not a single moment of concern. Lilianna (I hope I spelled that correctly) handled everything very professionally and has a truly lovely personality. The Promise picks up and delivers and the work is flawless. My husband and I are over the moon with the work they did on our vintage wingback. Excellent service at very reasonable prices. I would use The Promise again and will recommend them to anyone who wants to update their furniture.

Excellent service! They came to examine the chairs we wanted reupholstered. They thoroughly examined the furniture, more than any other company I contacted, and really knew what they were talking about. They recommended different fabric and styles for longevity of the furniture. They even price matched from the other prices I received from different upholstery companies. They picked up the furniture and delivered then back within the time they said. Like I said, excellent service!
Also, call before you attempt to just stop by the address given (1423 N. Gower St. Los Angeles, CA 90 028). They recently moved and are not at this location anymore.
Chairs were reupholstered for The Hidden Studio in Hollywood, CA.

Love these guys! Called them on a Saturday and had the work all done and delivered by Thursday! They were so pleasant to deal with, did a great job, picked up and delivered the work and it was reasonably priced! Highly recommend and so happy I found THE PROMISE UPHOLSTERY!

I love this place, I get my new and old furniture reupholstered by this company. The staff are so polite and you can tell they aren’t after the money, instead they make sure that you fall in love with your new reupholstered furniture. I would recommend this place if you really are deciding to reupholster or deciding that you like your new furniture but would really like to change fabric.
P.S
They do an excellent job with detail.
Update:
just want to confirm that they have a website,

I would recommend «The Promise Upholstery» to all of my friends. Quality work at reasonable prices and fabulous customer service. Carlos finished and returned my two couches a week earlier than anticipated and they looked brand new. In addition, he and his wife, Lilliana, were an absolute pleasure to deal with. In these days of lousy customer service, broken promises and shoddy work «The Promise Upholstery» is a great example of what to do right. Use them!