The Chimney Guy

Great service, attention, follow through and follow up. Pleasant people as well. Really confident of every person who has come out to do any inspection and any work. Really recommend them

In the 10 hears that I have lived in the house, I had never turned on the fireplace. In fact, I don’t even think I had it inspected. As a realtor, I always recommend, to my clients, to have the chimney checked by a specialist, aside from their home inspection, when purchasing a home. I used the chimney guy for my home, as I never refer anyone, unless I have experienced their work, in my own home. They were punctual, clean and curtious. Everything looked good except that I needed a damper closer. He replaced it right away. I would highly recommend using this company as I was very happy with them. I urge you to have your chimney checked as soot build up can cause a fire. Also chimneys attract critters.

I wish all service guys were as good as Mike. He was on time, very pleasant, honest and absolutely the best at what he does. He fixed both our chimneys, even painted the insides and restored their beauty. He was impeccably neat and we would highly recommend him!!!

Quick, clean and professional work on rebuilding my chimney. Would be happy to recommend them in the future.

My real estate agent suggested I use the Chimney Guy to clean my chimney, which had at least 15 years of smoke build-​up. I called and set up an appointment, and everything went well. I didn’t work with Mike, but one of his guys, Mario, was very nice and professional. He cleaned it well, including venturing up to the 2^nd floor condo roof, which an inspector who came a few days later refused to do. He pointed out we were missing spark caps, so I called a few weeks later and Mario came back to install the caps. Prices were good (I compared to two other companies), work was good, and dealing with everyone, including the very pleasant receptionist, was easy. I happily give the Chimney Guy five stars!

I originally met with Mike on another job, and was impressed by his report. After reviewing his report I had him inspect my chimneys and everything checked out to be ok. I than asked him if he could repair concrete stairs and loos stone. He said no problem and took on the job and nailed it. The work was a 10 and the speed was a 10. I then throw another job at him this time it included rebuilding a BBQ island and matching existing. No dust or dirt left behind and perfect job again.

We just bought a house in December and our realtor gave us The Chimney Guy’s # to get an inspection. We only had a 30 day escrow, and Mike was able to schedule and come out in the evening to inspect. The Schedule Keeper, called or emailed me every week after the inspection to see about scheduling the recommended fixes.
As far as cost, I am not sure what is a good price since I have never owned a chimney before. The appointment was made and the price was quoted over the phone. The two guys that came were Mario and Elder. They called about 8:30 the morning of the appt. and were here right at 9 am as stated on the phone. They took great care in protecting my furnishings and were extremely professional, courteous and did a great job. A big plus for me was that they explained in detail what was being done throughout the process and then made time to show me the correct way to utilize a gas fireplace.
Over all I would definitely recommend The Chimney Guy and his crew… This was a very satisfying transaction. I sure hope this company stays around for a long time, as I will use them again to service the chimney. :)

My landlord found The Chimney Guy on recommendation so I set up an appointment with them for a Friday at 9am. At 8:15am, they called to say their guy was out sick and could we reschedule. I agreed to an appointment that Monday at 1pm.
Monday afternoon by 1:30pm, no one had shown. I called the office, and they told me they couldn’t get in touch with their guy. Two more calls (one went to voicemail) and an hour and half after my scheduled appointment, and there still was no sign of the guy. I cancelled the appointment. The office called my landlord and apologized profusely. She agreed to give them another chance. We set up an appointment for 2:30pm today.
Today, I got a call at 1:55pm saying they guy would be here by 2:45/2:50pm. I said no problem and waited. By 3:30, there still was no sign of the guy. A couple minutes later I got a call — went straight to voicemail — saying he was outside but couldn’t find an entrance. I called right back and walked outside. No one was there. The guy answered and told me he was at my alleged address… near downtown. I live by the beach. It’s unclear whether the office gave him the wrong address or whether he misread the address, and frankly, it didn’t matter to me either way. He asked if I was willing to wait for him to get here, and I had to say no. Rush hour on a Friday? We all know that’s another hour — at least. Again I had to call the office and cancel. It went to voicemail.
I can’t speak to the quality of service once the chimney guy arrives … because he never made it here. 3 times.

As a realtor, it is very important to me to refer the most knowledgable inspectors who also have fair pricing for my clients.
Mike exceeds in both of these areas.
He is also incredibly honorable and patient!
I have complete faith in him and I know that he is the VERY BEST at what he does.
Often he will be called into bad situation regarding a fireplace, and finds reasonable solutions when others cannot.
I would highly recommend him to anyone!

I needed to have a fireplace insert put in. When I called «The Chimney Guy» I spoke with Sandy. She was personable, professional, and wonderfully efficient in coordinating the circumstances. I was put in touch with Mike (the owner) and he negotiated a fairy price over the phone. The work order was set up and Allan was sent over to do the job. It was that easy, that simple, and that professional. This is a great company that wants to earn your business and do it in a friendly, knowledgeable, and caring way. I would definitely use them again and recommend them to anyone wanting professionalism, personal care, and follow through.

Great service. Wonderful guy who runs the inspections and then great follow through with work being completed on time and with great care.
Would absolutely use them again and refer to a friend!

EDIT: an overwhelmingly negative experience turned positive thanks to The Chimney Guy’s helpful and patient office person, Sandy, who understood my frustration and managed to reschedule my appointment for the next day in spite of the intense pre-​Thanksgiving demand. The guys who came were thorough and did a good job.
Be warned: last week I called The Chimney Guy and made an appointment for a chimney sweep to come today at 3:30. By 5:30 nobody had shown up. All of my calls to The Chimney Guy went straight to voice mail and nobody had the courtesy to call me to notify me of any problem. At 5:45, two sheepish chimney sweeps showed up; I sent them away, you can’t sweep a chimney in the dark. If this is how they run their business they do not deserve your custom. I strongly advise you all to look elsewhere.