The Appliance Guy

Much like ther review posted on 8/​6, I left 3 messages over a 2 week period — 6 WEEKS AGO — and have yet to hear back from «T», who at the time was listed as «The Appliance Guy». Why the name change? Just not professional.

Be careful of his «referrals.» A while back I left Victor a 1 star review because he gave me an awful referral to Adam. Adam tried to rip me off and I informed Victor of this. I also informed Victor that Adam doesn’t have a valid license. Victor informed me that he will never refer Adam again to someone and he is just some guy he met at the parts store. Since he said he would never refer Adam I took dowm my 1 star review. Well he is still referring people to Adam. Victor may be a good repair guy but don’t trust his referrals.
You can go to Adam’s Appliance and see I’m not the only person he tried to rip off. It’s a shame that Victor refers Adam even after being informed of his dishonesty.

Never returned my calls to set up an appointment.

If you need an appliance worked on then Victor is your man! I have had several appliance repairmen work in my home over the years and I always feel like they are sleezy and trying to get more money out of me. Victor has been here for two of my appliances now, and he is the only one I will call any time I need a repair.
He is clean, prompt, professional, and most of all HONEST! He does his job and charges a fair price. I have an old washer that is limping along, but I’m not ready to buy a new one yet. Victor got it up and running and even came back the next day when it started making a loud noise… turns out the piece the water comes out of had finally broken free of it’s mounting because it was rusted through and was being bumped by the drum. He made a makeshift fix for it out of zip ties and didn’t even charge me! (of course I’m sending him a tip because I value his time.) He showed me everything so that I understood what was wrong.
If you need repair then call Victor!

I decided to fix my dryer myself. I diagnosed the problem bought the correct part and went to you-​tube to follow the video repair guide. Step by Step. UGH! what a disaster. I tore apart my entire dryer! and still could not get to the location to replace the part. I called Victor who returned my call immediately. He scheduled an appointment for early Saturday morning to accommodate my busy schedule. He showed up promptly and got to work immediately. He returned my dryer back to its original condition, replaced the part and completed everything in under and hour. He did find another issue and had to order a part to complete the repair. He was back when he said he would be and didn’t charge for the extra service call. Just the price of the part, Victor is honest, fair and knowledgeable. WE called him back for another appliance issue and he fixed out 20 year old dishwasher that had only been used maybe 5 times in its lifetime.
I will continue to use Victor and refer him to anyone that asks.

PLEASE DO NOT USE THIS COMPANY! I had him come to my house on 04-​14-​2014 and he MAJORALLY overcharged me. My dryer wasn’t getting hot and based on the Unilocal reviews I used this company. Victor told me it was a small problem, which was a$ 15 fuse. I was very relieved till He told me the job would cost $ 90. I was in a bad position with 3 kids and a disabled sister I care for, so I had to use him. when victor charged me he charged me for $ 95 not even $ 90.00 like he first said. The receipt is so overcharged it doesn’t even make sense. The part is $ 15 and the tax is 1.35 and the labor is $ 78.65. I have never heard of labor costing such an odd amount and the worst part is he added an extra $ 5.00. I think he is OVERPRICED!!!

The Unilocal reviews are right on the money here. Victor is great. He recently came out to check out our washing machine. He spent over an hour diagnosing the problem and ultimately determined that to repair it would be more expensive than buying a new machine. He’s very honest and professional.
We will definitely be using Victor down the road!

Victor is top-​shelf. I’ve called him before and he’s honest, fair, and his work is always excellent. Plus, he goes the extra mile to make sure I understand how to keep my appliances working to the best of their ability by doing some simple things on occasion. If you call anyone else, you’re taking your chances — this is someone who’s been great time and time again.

Victor helped us with a really old washer that was leaking. We would have loved to replace the entire washer, but the closet where our washer and dryer is placed is really small and the new washer/​dryers are much deeper. Regardless, Victor was able to temporarily fix it until the part he needed came in. He was such an honest professional!

He did a great job. Was here on time and was incredibly responsive, courteous and helpful. Not to mention he was the only willing to give a round estimate over the phone. When you talking about a 100 – 200 dollar repair, getting a guy to charge you 60 dollars to come over and give you an estimate is ridiculous. He seems to work on his own so his schedule is a bit tight, but if you can afford to wait this is the guy to call.

Unilocal came threw. This guy was great! Quick and affordable fix with professional and quality service!
Small detail but he also did not make me lock my dogs up like others would.

I had a leak in the water dispenser solenoid on my fridge. I was able to isolate the problem myself and asked Victor to replace it. He ordered my part and charged a reasonable rate for his labor. It was a quick job but I didn’t want to do it incorrectly.
Victor was professional and a nice guy. He came later than the appointed time but kept me up to date. He normally doesn’t fix fridges and no longer carries all the necessary equipment; however, in this case he made an exception since the part was readily available from a local store.
I would use Victor again for other appliance repair jobs.

Victor is great! He called and scheduled an appointment. He came right on time. We have two washers, one in our rental and I asked him to check it out even though it was running fine. Thank goodness he did, because he found a leak! He had to order a part and came back on Saturday to replace the leaking valve. Victor called when he was on his way and arrived as planned, and fixed the problem. Rather than replace the entire valve he was able to replace just the leaking part, saving us $$$!
He also took care of the issues with the washer and dryer which he was initially called for, and told us just to turn down the water heater and it will be fine. I asked him to replace a dryer vent, and he did an expert job in doing so.
Victor is prompt, professional, courteous and honest. I will always call «The Appliance Guy» whenever the need arrises.

Customer service goes a long way with me. So when initially calling for other appliance companies I was instantly turned off by how I was treated on the first telephone call but once I talked to Victor, I felt at ease. He was very professional and prompt. When he set an appointment up for 8:00 am on Saturday morning. He was there at 8:00 am on Saturday morning!!! I would recommend The Appliance Guy to my friends and as a matter of fact I have already. I would call Victor again if I ever have any problems with any of my appliances. He is professional. reliable, curtious and I felt comfortable with him on the phone and in my house.
Thanks Victor!!!

It’s not everyday you meet someone like Victor. This was the second time I worked with him and the first time my washer wasn’t actually broken. He told me I needed a plumber and that fixed all my problems. That was after I had him changing light bulbs and everything lol. Such a nice guy!
So of course when I moved and my washer flooded I called Victor again. He came the next day after I called and when he arrived he diagnosed the problem in less than 10 minutes– awesome! He ordered the necessary parts, came back and fixed the problem in 30 minutes. Talk about efficient! I only called him to fix the washer, but I’m pretty sure he fixed the dryer too and didn’t charge me. It’s not making that funny noise anymore. He always offers to take off his shoes at the door, is super prompt and really personable too. After working with him twice I can tell he’s just really good guy in general who happens to fix appliances and really knows his stuff. I will definitely be calling him again and I suggest you do too.

My GE Profile oven stopped working. Victor was on time and gave me a call 20 minutes before he arrived. He offered to take off his shoes because he was coming into an Asian household!
The igniter was the problem and he promptly repaired the issue. He was very careful with removing the oven door so that he would not damage it or my wood floor. Very courteous and charged me $ 165 including parts. I was so surprised! I expected double that. Would use him again.

Polite, respectful, honest, knowledgeable and PROMPT! What more could ask of a service professional? I have already referred him, and will keep him bookmarked for any future problems. He fixed my fridge in no time and gave me advice to maintain it and prevent future problems that caused my initial problem.

Please give Victor your business. He is the most honest repair guy I’ve met.
Had a frig not cooling and thought «oh no» I need a new one. He came out and found it was a overload switch inside and not the compressor. Thank god cuz a compressor is super exspensive and the switch is not. I would not have known any different but he was honest and I thanked him.

I called Victor and he offered to come fix my dishwasher that very same day. I wasn’t able to see him until a couple days later, but I really appreciated how accommodating he was willing to be! He arrived on time at the appointed hour, very professional and knowledgeable. He instantly figured out what was wrong with my dishwasher, and luckily he had a very simple solution. The only charge was for the «house call.» (A less honest person probably could have said there was more wrong, tinkered around and charged me more.) Outstanding service, and a nice guy. I will keep his number handy!

This is my first time writing a review on Unilocal & felt the need to after having a very pleasant experience with Victor. My Maytag washer stopped filling with water and having a young child, I avoid the laundromat like the plague. I found this place on Unilocal & called on a Sunday. This guy Victor returned my call within 5 minutes of leaving a message & scheduled an appointment for me the following day. That Monday Victor called me to say he could come earlier.
Within a half an hour of diagnosing the problem, my washer was fixed! Overall, I felt comfortable with Victor, he seemed honest, knowledgeable, prompt, & thorough. And he put my fear away by charging me a very reasonable & affordable fee. I am very happy :)
I HIGHLY recommend Victor for your appliance repair needs. Like the other reviewer said, you’d be a fool to call any other place! Thanks again Victor.