TFC Title Loans

Thank you for helping me. The process was quick and simple. Got my loan for my car, very satisfied.

ZERO STARS… FUCK THIS PLACE THEY ARE THE ABSOLUTE WORSE!!! true rip off. Takes credit way down. Lie about the late payment fees. Worse title loan ever. DO NO DO BUSINESS W THEM! SO glad I was able to get out of this bullshit loan

Great customer service. Esmeralda was extremely helpful. Loan was very easy to get once I submitted all documents. They even took care of my registration for me. Definitely bailed me out of a tough situation.

Working with this company has been the worst experience of my life. I have never been treated so horribly by a company. No respect, morals, or values from any of the staff. I was 60 days behind on my payments due to back surgery and not working. I woke up this week to find my car gone. I understand being behind on payments is not there fault but have some sympathy and respect. A payment arrangement had been made to catch up on my past due balance and before the date I was supposed to pay came, my car was gone. I have at least 20 names of people I have talked to at this company that all have something different to say. The repo company is directly tied to this company as well and I don’t think I have ever been talked to or treated so bad in my life. Once you finally get the phone number to the Repo company you can forget about getting a hold of anyone on the phone. After a full day of calling from 8am-​5pm and leaving over a dozen messages I finally got through to be told that I had drained the battery on her phone by calling her too much and being screamed at and hung up on. I still cannot get in contact with theses crooks to retrieve my personal belongings from the car that they charge you $ 5.00 a day per bag and a $ 25.00 gate fee for. These people are money sucking scum and deserve no stars at all. Thank you Trading Financial for all your help. I hope to see you in court soon. Pathetic.

Please be aware!!! These people are horrible, rude, no integrity misfits, who make their money harassing and insulting people not to mention the threats. I have reported them to the BBB. I had to get a loan because my son had addiction problems and I was desperately trying to help/​save him. I am a senior citizen and I get my SS check in the middle of the month. I told them this, but they made my monthly payment on the 7^th, so they can charge me this horrible interest. I have not made a dent in the loan in a year. Unfortunately, due to my expenses of recovery homes and funeral expenses, I did not qualify for a loan elsewhere. They have harassed me and insulted me and threatened me. I have suffered terribly over this and hope I do not have a heart attack. I will be paying this until I die. I hope and pray that someone does something and puts them out of business. I have asked repeatedly for a manager to call me to rewrite the loan, so it can be paid in the middle of the month. No call back!!! I hope someone is reading these posts and put these scam artists out of business. They hire losers to be threatening, where you are afraid to answer the phone. Please someone do something!!!

This place is an absolute nightmare run by scam artists. The lack of communication is offensive.
«He’ll call you back in an hour» …never heard back (day after day)
«He’s not in the office right now» …umm ok is he ever in the office?
I was told after paying the loan back it would take up to 10 business days to get back. I did not receive it for over 3 weeks likely only because of multiple calls asking where it was.
DO NOT DO BUSINESS WITH THESE CROOKS!!! THEY THREATENED ME AFTER LEAVING THE 1ST 1 STAR REVIEW, WHICH IS WHY I HAVE A 5 STAR REVIEW FOR THEM AS WELL!!!

I wish That I could put a negative amount of stars to show my true rating. This company is horrible. Trying to deal with people in their call center is completely unproductive. Over the phone they sound like a bunch of kids that have been given the authority to deal with customers however they want. I only dealt with a couple people that were polite, professional and helpful. All of the rest are rude and unprofessional to say the least. They will interrupt you, talk over you and flat out lie to you and also hang up on you. Then when you call again and ask for a supervisor you get a «manager» who claims to not have anyone above her other than the owner who doesn’t speak to customers. They charge a lot of interest on the loan and once it’s finally paid off (after fighting with them to get a correct balance owed and finding out after its paid that they added a service charge so you still have a balance) and then tell you that you have to wait at least 60 days to get your title back. They claim they will put things in writing and don’t, they make inaccurate notes to your account so that when you call in they have an attitude from the very beginning, they avoid diirect questions and won’t answer them, and when you question them on something you were told by the last person they tell you that you wouldn’t have been told that. Overall an extremely bad experience and I would highly recommend staying away from this company !

While it may be «easy» to get the loan; even paying twice the exorbitant interest is NOT worth the harassment and illegal collection practices of Trading Financial Credit! They have a horrible Better Business Bureau rating and are being investigated by the California Attorney General for unfair and harassing business practices.
My story: After my car broke down and I needed a $ 2500 valve job, I tried church, friends and family for help paying the auto shop. When ALL other options failed, I applied for a loan through TFCL. They may advertise that the loan takes one hour or one day; the reality is that it took 3 days of back and forth about exactly what paperwork was needed. The bounced me around from office to office in Orange County, CA and finally when told the loan was available, I had to drag my auto mechanic and the car out to 106-​degree Riverside to get the check.
My first payments were done through Money-​gram at TFCL insistence — they never told me it would cost an extra $ 10 per month to use Money-​gram!!! After making payments of $ 25 – 50 above the monthly amounts for almost one year (of the two year term), I requested a payment summary and a recalculated interest table be emailed to me… and got nothing! Last month I was recovering from surgery and called TFCL to let them know I would be a little late — and then the calls started… FOUR TO SIX CALLS EVERY DAY!!! Hello TFCL — this is considered predatory and unfair debt collection practices.
I have made numerous requests both by phone and by email to have a statement sent to me via email — and got NOTHING!!! And I am STILL getting 3 – 6 calls EVERY DAY! For anyone who works to earn money to pay their bills; no employer would tolerate your being pestered and harassed!
I have told them that I cannot make my final payment until I know what to pay… seems like it would be in TFCL’s best interest to provide a statement so they can get the loan repaid — BUT NO, THEY WOULD RATHER CALL 4 – 6 TIMES EVERY DAY AND HARASS THEIR GOOD CUSTOMERS… HATE TO SEE HOW THEY TREAT «BAD» CUSTOMERS!!!
Complaints have been filed with the Better Business Bureau and the California State Attorney General — and I am not the only one who has!!! STAY AWAY FROM TRADING FINANCIAL CREDIT, LLC as they will HARASS AND RUIN YOUR LIFE!

This is as bad as it get folks!
They repossessed my Car because of «being 60 days Late» I wasn’t one single day late. In fact I proved it to them with every single cancelled check. Didn’t help one bit. Next morning the Car was gone from the driveway and I still had to pay $ 446 impound fee and get my car back. Clerical Errors this severe are clue!
Whew! All paid off and gone? Not so fast! I still need the Lien off my title. Will they return the phone call? Nope. Will they send the Satisfied Lien form? Nope! Will they charge an unreasonable fee to get it four years later? YUP!
Don’t do business with this fly by night disaster of a business. You wont find happiness here, only Nightmares

The customer service is terrible! They called timely to remind of payments due but are not so timely when it comes to returning calls. It took them 5 weeks to return a call regarding a title and that was after I left numerous messages. Upon the return call, Ramona was very rude, quoting penal codes as opposed to directly answering questions. I would never recommend this company and suggest they provide customer service training for employees.