My boyfriend used to live in one of the apartments they managed on 727 S Mansfield in Los. As property management companies go, they’re pretty middle of the road. Not the worst by any means, but they aren’t exactly dealing with the nicest properties on the block and the level of care definitely reflects this. Turnaround for repairs was usually within the week, often quicker. However, the common areas were pretty grim — the complex could definitely use a new paint of coat and carpet. Overall though, the quality of maintenance was acceptable and he put in some good time at this complex. Unfortunately, and this is outside of this company’s control, but his apartment complex is now right on the heart of Expo Line and luxury apartment construction. Every day(even on weekends), we were woken up at 6AM by the walls shaking and the sounds of construction jarring us. So for anyone potentially looking at any properties on the S Mansfield block — maybe think twice!
Lara A.
Classificação do local: 5 Los Angeles, CA
Having lived in the Los Angeles area for some time, I have had my fair share of experiences with shady management companies. I can honestly say, TGA Management blows the others out of the water. They have been incredibly pleasant to work with. TGA’s staff is very reliable, responsive and trustworthy. I have lived in two of their buildings, and have been a tenant at my current apartment for a little over 3 years. I am beyond satisfied with the living experience and do not see myself moving anytime soon. The few maintenance issues I’ve had were taken care of almost immediately and very thoroughly. They don’t just cover a problem to make it go away; they really take the time to make sure an issue is properly resolved and you are happy. Just the other day, I contacted them about a minor issue I was having with my sink getting clogged and they fixed it just a few hours later. They followed up with a nice note letting me it was resolved, what the root of the problem was and some preventative tips. It’s very rare to come across a management team that is as professional yet personable as TGA is. They make each of their clients a priority and genuinely care. The building is very clean and well maintained. What I also love about this place, is the other tenants that live in my building. You can tell TGA really makes an effort to establish a good quality, secure and friendly environment.
Nicole K.
Classificação do local: 5 Los Angeles, CA
I moved to LA alone because I am a master’s student at UCLA and I must say that I am incredibly happy with TGA management. I came alone and I was a little scared to live by myself. TGA management makes me feel comfortable though. Whenever there is something going on, I call them and they respond and fix the problem the SAMEDAY! It can’t get any better than that!! I feel safe being one of their tenants. They are always on top of everything and they truly care about their clients’ safety and comfort. My apartment is my home. Thank you TGA for all you do! Keep it up :) my friend is moving out here next year with her husband so hopefully you’ll have a unit available for them to check out… they’re very interested!
Lina O.
Classificação do local: 5 Los Angeles, CA
I’ve been living in one of the apartments for a while now and I cannot believe they have such a low score and only one review. I have received the best services. Whenever I have questions they are quick on getting back to me. For example, whenever I have maintenance issues they are quick to get them taken care of.
Ashley M.
Classificação do local: 1 Landing, NJ
In reference to the response — That is actually FALSE I sent the email at 11AM on Saturday and received absolutely no response ever because if I had there would have been no mistakes when you processed the application on Monday. There were 2 applications sent in 1 of which was not done by me and was incorrect. The application I sent in had all information needed. I was no told to fix any of the information because the apartment had already been rented to someone else on SUNDAY before finally getting someone on the phone on Monday.
Brendan K.
Classificação do local: 1 Beverly Hills, CA
This was the worst company I have ever tried to work with. E-mail communication Failure. Complete wast of time and credit application expenses. If you are looking for zero effort from this company then you will be completely satisfied. I was lied to multiple times, equal rental opportunity completely out of the question.