Stepke Imports

My dad was always my mechanic, now that he’s gone I’ve had a hard time finding a place I know I can trust. I think I finally have! Andreas was very nice and took great care of my dad’s 1980 240D. I gave him my list of problems which included some potentially big stuff. Turns out they were very straightforward not nearly as expensive I was expecting. The car purrs better than it has in years!
I’ll be back with both my classic 240D and new Mercedes GLK350.

Feel a bit guilty that I haven’t written a review sooner. I have a classic MB w/230,000 miles on it and I wouldn’t trust my perfect running, «Lolita,» with any other mechanic than Andreas and Stepke Motors. Andreas’ dad, who was trained at MB factory in Germany, started the business and passed his knowledge onto his son… they offer friendly, clean, helpful, honest assessments and repairs… so glad I found Stepke years ago… feel a bit remiss it took so long to write my review… possibly, I wanted to keep Stepke all too myself… way past time to pay Stepke’s good work forward.

Great service and gets the job done! This place is honest and trustworthy. I’d recommend this place and I used to own my own garage but sold it.

I own a 2001 CL 500, with 335,000 miles on it. Needless to say, the maintenance costs have been sky high. This past month, the vehicle wouldn’t pass smog test. My «go to» mechanic, advised that the repair would be close to $ 1,000.
Andreas figured out, that the challenge was NOT, what I was previously told, AND, the total repair was less than $ 200, and completed within hours of being dropped off.
Stepke is my new mechanic!!!

Just went to Stepke for the first time with my check engine light on, gave me the rundown — two codes, both non essential. Told me to drive it and if it came back on go back and see him.
No charge
Five stars for being reasonable. Loyal customer until this stone keeps rolling to another city

It’s hard to find a mechanic/​shop like Stepke these days — Andreas is honest and knows what he’s doing on Mercedes. I am so grateful to have found his shop and I couldn’t imagine taking my car anywhere else. Give him a try, you’ll be glad you did!

Very happy with Stepke for the many years I’ve been going, which is a good thing – I have a grey market Smart car, and they are pretty much the only guys in the region who will work on it (Mercedes dealers won’t touch my car.) He got the expensive set-​up needed to work on these cars when a couple of new grey market Smart owners needed his help with maintenance and repair.
Andreas the owner is a good guy who will go out of his way to help with the smallest problem, often not charging for the small incidentals and quick fixes. It’s nice to finally have a mechanic I truly trust and can rely on after a lifetime of one bad experience after another…

This is my second review of this place and I can’t say enough!
I just had to have some codes reset on my C230 and some fuses replaced, after the faulty CD changer caused the car to go crazy.
Drove the car down in the morning, dropped it off and a short while later the work was done, and Andreas and his guys didn’t charge me a DIME!
If you have a MBZ there is NO WHERE else you need to go… these guys are amazing.

Stepke is great. Got my car in the same day and repaired it along with service by end of day. Great service and no BS.

There are two attributes I seek in a mechanic: integrity and competence. Stepke has both in abundance. Professional and always reasonable in terms of price. Very difficult to get better service or value. I have friends who come out from Hollywood to get their cars serviced at Stepke.
Ten years ago I bought my first classic Mercedes diesel and in the process of the search, came across a gentleman who was an expert on all cars named Benz. He recommended Rudi & Andreas at Stepke and I have been beyond satisfied since.
You’re always in good hands with this family run shop. All they work on are Mercedes-​Benz. There’s a certain level of expertise developed when you focus on doing one thing really well.
I’ve been to their shop on several occasions and see the range of years and models they work on. From classics to contemporaries. A lot of people who take their cars very seriously go to Stepke.
I wish they did the same kind of work on Jags.

I’ll never go to another mechanic. These guys are not only professional, they are so down to earth and extremely reasonable with their pricing. They’ve been taking care of my G Wagon for quite some time now, and it runs like when I first bought it from the dealer. Stepke Imports is hands down one of the most solid garages one can take their Mercedes Benz to.

I too felt a need to give a” shout out” to Stepke Imports, Andreas and his top notch staff.
Simply put they are the very best. Honest and reliable with incredible attention to detail. No better mechanics in Los Angeles.
If you have a Mercedes look no further.
No one is better. Period.
Plus their prices are very reasonable.
I have spent close to 20 years having them service my three Mercedes and I have never been disappointed — and I mean NEVER disappointed.
In fact, one of my Mercedes is almost 35 years old and thanks to Stepke it runs like new.
You can’t to better — so why go anywhere else.
Stepke is the one — and only.

First off, I regret not posting a review about Stepke earlier. I actually registered on Unilocal just so I could give these guys a good review. I’ve been going to them for almost two years now and I’ve never experienced better, more attentive, kind, wonderful people. I’ve got an 84 Mercedes 380SL that has been kept up beautifully thanks to Andreas. I got so lucky finding these guys and I can’t recommend them enough. If you’ve got a Mercedes, especially an older one like mine, these are the people to go to. Absolutely.

These guys are amazing. Andreas and his father Rudy are the real deal. I lived on the westside for nine years before moving up to SF, but decided I owed these guys a good review after years of impeccable service.
Everything you’ve read here is true. They are excellent mechanics with real attention to detail. Prices are always very reasonable and in a lot of cases, much less than I was quoted elsewhere. They’ve even cleaned up my car/​windows when I’ve come in for simple repairs — feels like a new car when I get it back. If possible, they will always give you some options… Because a big fat $ 1200 repair isn’t doable sometimes, but if you can get away with a quick fix for $ 250 and come back when you’ve got more money — perfect. They are honest to a fault and that’s a rare quality these days.
I should mention that I have a ’93 190E Mercedes. It’s a great car, but not everyone has the skills/​know-​how or desire to work on a 22 year old German auto. These guys are straight fantastic and I wish they were up in San Francisco. If you have a Mercedes Benz, you won’t regret working with Stepke Imports.

FYI, this review is long overdue.
After moving to Mar Vista few years back, I had to find a new Mechanic specializing in Mercedes to take my car to for maintenance and repair of my E350. My former Client introduced me to Andreas and his father Rudy about two and half years ago after her great experience of having her S Class serviced with them. She raved about them so I took my car in for an oil change and a tire rotation.
After the first visit, the rest is history and I’ve been their client since for brakes and other engine repairs on top of all the scheduled maintenance my car required. I plan to take my car to Andreas as long as I live in the West LA area. Andreas and his team is straight forward, explains the why and what to look out for, and is great about touching base with me after diagnosing the problem and discussing how he’ll repair it before he starts work.
I’d say take your car to Andreas for servicing. Taking your car to the dealer is overrated and overpriced. Most importantly, I’m glad to have someone I can trust to take care of my car.
Thanks Andreas!

I bought my Mercedes E55 AMG a couple years ago while I lived in California and luckily was referred to Stepke Imports from the seller who had the car serviced there too.
Not only did I ALWAYS get excellent service and the FAIREST prices on all of the needed service and repairs (because they know what you need and that’s all they do!) and got my free car wash every time I had my car serviced there, but both Dad, Rudy (great guy with an amazing life story) and Son, Andreas are 2 of the nicest guys you will ever meet.
So, I moved to Phoenix about a year ago and have had several maintenance issues and have continued to call Andreas as recently as yesterday to get advice on the service and pricing at a local Phoenix shop where I take my E55 now and he has continued to service my needs even tho he knows I no longer live in California and will not benefit financially from taking his time to help me, because that’s the kind of people these guys are.
If your car is out of warranty and you live anywhere near them and go anywhere else for service, in my opinion you couldn’t be making a worse decision!
Thanks guys and kudos to you and the quality of your shop!!!

I will never take my car anywhere else then STEPKE IMPORTS!!! The service is outstanding. They really value you as a customer. They keep the price down and fully understand customer service. I love these guys. Celeste is a huge fan.

If you own a Mercedes-​Benz, and you’re not going to Stepke Imports for service, you’re doing yourself and your car an injustice. Andreas and his crew are extremely honest and amazing at what they do. Highly recommend to anyone who drives a Mercedes, and if you don’t, you should buy one. Best cars on the planet and best mechanic on the planet. Guaranteed.

This mechanics shop is really great. They do jobs beyond your imagination. They are honest, too.
I hope they are not exclusively to Mercedes.
Thank you Andreas

Back in the day I used to race my cars. So, I am picky as to how I would choose a mechanic for my car. It’s hard to find a good, qualified, and honest mechanic now a days. And having your car serviced after the warranty expired at the Mercedes dealership can cost a heart and a lung. Stepke was highly recommended by my friend Brian.
Brought the Benz to these guys for my Service A & B scheduled maintenance. Their prices are very reasonable. This is also a mom and pop shop. Rudy is the father who’s been working on Mercedes cars for years. His son Andreas also works at the shop. Wonderful family.
Recently, took the Benz for a Service B and needed a new headlight. I didn’t get Andreas call that my car was ready and called him at around 5 when they closed. Andreas was kind enough to offer to stay over 5 pm so that we can take our time to go to his shop and get his car. I didn’t know what time I would get to the shop since it was rush hour. So, he kindly offered to have the car stay at the shop over the weekend. We decided to do that. That was very nice of him to offer that. He even kept my car indoors instead of parking it outside.
When we picked up my car Andreas informed me that along with the Service B and headlight replacement that he noticed a leak in one of the transmission oil hosings. He replaced the hose with a new one and did not charge me for the labor. AWESOME!!! At the dealer they would have charged me $ 100 just for doing that. It’s these things that keep the customer coming back. These guys are good, nice, and HONEST! And I will definitely be along time customer.