Spring Street Mac

my MacBook Pro completely died, I lost all my emails and pictures, the staff was friendly, they had my computer fixed and all files recovered in 2 days! The price was extremely fair and their communication was the best! I highly recommend them for all your computer needs! Other companies were going to charge 4x what they did and they did it faster! ask for Daryl he is the best! Not only did they recover files but they fixed the issue completey so it’s up and running perfectly again!

Excellent service! I went the first time about 2 months ago to replace my iphone 5s screen and the service was fast and great quality. About a week ago, I began to have charging problems with my Iphone and I brought in this morning. The staff took a look at my iphone and found pocket lint in the charging port. They took it out and Voila! it was fixed and for free! I am truly impressed with this crew and I will recommend them to anyone in the DTLA area!
Thanks!

My macbook pro’s glass and lcd was cracked! :(So, instead of going to Apple Store, which i know they will charge me $ 700+ for it, I decided to search for a reliable place where i can bring my laptop and have it fixed. Found this place near Mcd’s and decided to go. Brought mine at 9:45 AM, and since it was near the holidays (Thanksgiving) they told me that I can’t get it til 6 days. BUT, BUT, BUT, they decided to do it, and have it finished the SAME DAY!!! Of course I agreed (who wouldn’t) and they told me to pick it up by 5pm. And guess what?! They called me at 2:56 pm and told me that my laptop is ready for pick up. I went there in less than 5 minutes since they’re near my work place, checked my laptop and it looks like brand new! I definitely recommend this place to anyone. If you need a reliable, fast and top quality service, you need to go here! Salute

This store has gotten me out of multiple jams! Most recently I spilled coffee on my brand new macbook pro!!! Daryl, the manager was extremely sympathetic, but more importantly extremely knowledgable which put me immediately at ease. They took my computer apart and cleaned it & I was back up and running in no time. Way more economical & way better than having to deal with the mall & wait in long lines at the Apple store!

I took my iPhone6 here to have the shattered screen repaired. They fixed it within an hour and it looks great! I didn’t have to make an appointment or wait. Their work was excellent and staff was courteous and professional. I bought cord chargers as well. All around great experience. Highly recommended.

Daryl Johnson from Spring Street Mac was very helpful in resolving our issue and we appreciate his dedication to maintaining good faith with his customers.
I always have great respect for business owners who hold themselves to high ethical standards.
Marc

Today, I went in and met Steve and David. It was about 3:30, and I knew they were getting off in an hour. I had three computers. They solved two of them in under 20 minutes and were incredibly nice about it. I am not sure I have been treated like that by a computer store EVER. I plan to be back, and have told all of my grad-​school friends how quickly they solved things. And just… NICE guys. I was in a frantic, and calmly and quickly, they helped me. :) Good work.

I couldn’t get my charger to work with my i phone. My phone was out of power and I couldn’t get a genius bar appointment for 3 days. So I walked down to Spring Street Mac at 6^th and S. Spring in downtown LA, and they looked at it and within a few minutes dislodged a piece of plastic that had been lodged inside and gave it back to me: no charge. I offered to pay and they wouldn’t take anything for it. I had already looked inside the port and couldn’t find anything, but WOW! I will be back. They were very nice, quick and I hope this notice is a way to say thank you.

This place is a life saver. The HD crashed on my MacBook Pro and Spring Street Mac saved all my data and installed a new SSD which turbo charged my computer all within 24hrs. I’d highly recommend this place to all my friends and family. Spring Street Mac is my new go to spot for all my Apple needs. Much more convenient than going to the actual Apple Store and way friendly service

My 2013 Macbook Pro randomly started to turn off when I was using it. I had this issue two days in a row and brought it into Spring Street Mac and told them everything that had been going wrong with my laptop. They suggested upgrading from Mavericks to Yosemite but there’s no way the Mavericks software would have a bug that horrible that it causes a Mac to randomly turn off. So I opted to pay the non-​refundable $ 45 fee to have them do diagnostic tests to find out the problem.
They had my laptop for 3 days and their policy is to have your laptop back to you within 1 or 2 days. I had to call them to ask if I could even pick it up on the third day. They told me they ran several tests and my laptop passed everything fine, so they couldn’t tell me what was wrong with it. I took my laptop home and couldn’t even turn it on! The same issue was happening and they clearly hadn’t fixed anything.
I took my laptop to an actual Apple store and they were able to detect a graphics card issue within 10 minutes of looking at the machine. They’re fixing it for free, on top of all of that. I called Spring Street Mac to see if it was possible to get a refund because they didn’t fix anything and didn’t detect the problem, but they said the fee was towards the labor of running tests.
Overall I’d highly recommend taking your Mac to an Apple store where they have more knowledge and better testing to diagnose a problem and it will save you time and money. Taking my laptop to Spring Street Mac was a waste of time and money, and I was really disappointed with the fact that I couldn’t even turn my laptop on once I picked it up from the store.

I was very impressed with the services of Spring Street Mac. Their employees were incredibly knowledgable and helpful. They took the time to talk me though what needed to be repaired and even got it done early! They are extremely well priced and I would go back to them every time for any apple product I need help with. No need for the Genius Bar, Spring Street Mac is all you tech fans need!

So nice to have a sprint street mac closer to work! I love this place; they always provide expert advice, great service and quality work. To be honest, I’d rather do my repairs here than at at a flagship store. Let’s hope I don’t crack my iPhone 6, but if I do I know I’ll be in good hands.