RUFCUT

Rob is the only person I let alter my denim. The people who complain about the price are the same that walk into a denim store and shreek, «$ 200 for a pair of Jeans!!!». If you care about your jeans (detail, construction, quality, etc) like I do than you’ll be more than satisfied with Rob’s work. If your main source of denim comes from the «on sale» section as Macy’s, you probably shouldn’t be tailoring your jeans anyway.

best place to find vintage levis and robert, who’s a denim genius, is the only person i trust with tailoring my jeans-​so they fit like a glove. he also crafts custom jeans, which he designs… my mom got a pair made for herself and they look amazing. especially if you’re into 501s, rufcut is a treasure trove of all things levis.

Robert’s expertise and knowledge and tailoring skills is what makes him an expert in his field. He has tailored and hemmed many pairs of jeans for me and I was extremely pleased, I have been coming to him for over 25 years and have been nothing but happy. His creativity in making in own line of jeans is exceptional.

Does not do a good job for the price paid. Charged me extra to «chain stitch» my non-​denim trousers when I asked that the stitched hem on the bottom of my trousers be thicker. I didn’t need it to be chain stitched, just a thicker hem. When I got the pants back the thread used was totally different color than the thread on the rest of my pants.
Another time I brought in a pair of jeans to slim down. Once I returned the pants were stitched together backwards and the pants were extremely slimmer than what was discussed. They were able to re-​stitch my pants right but they are still too slim, $ 200 pants ruined.
I don’t think the owner does the alterations, the people he hires needs to be trained at how to alter denim. Owner seems to be more interested in making custom jeans rather than altering customers jeans.
Stay away. Now I need to find a new place to take denim.
Degrading and being rude to paying customers who have been coming to your measly little shop since it was on Sawtelle is not cool. Just makes you look even worst. Bottom line is you don’t supervise your employees and they do a shoddy job, which you charge premium for. I shouldn’t need to bring anything back, let alone be stuck with half ass work.
Lastly I waited 3 months to review because I finally got fed up staring at pants I can’t wear anymore because of shoddy work done by Rufcut.
I’ve heard «Denim Revival» on 3^rd does a better job.

SO UNHAPPY with the repair of my Rag & Bone jeans and the customer service of the owner Robert. I was told this was a good place to go. When I asked Robert if my jeans would look good after he fixed the multiple tears and if it was worth the $ 70 to repair my $ 200++ jeans he said they would look great! Boy was he WRONG! They I picked them up, they look massacred and I continued to tell him how unhappy I was. He told me to bring back the jeans so he could inspect the further, so I did. He said he would refund my money and and send me a check. Then I got an email that he decided I would not be getting a check because he felt his work was fine. As a business owner I feel this was a horrible way to reconcile the situation. The jeans look awful and are not wearable. They are now going in in the trash and I wasted a lot of time, energy and money.

Excellent service, very professional, and all alterations were done perfectly. The store is really awesome and the attention to detail the jeans Rob alter and sell is exceptional. It may cost more than other places but you are getting every dimes worth out of it, no short cuts, no BS like other places. I was pleasantly surprised and recommend this place to anyone looking for jean repairs and alterations. Definitely will be stopping by again.

Rob did a great job on repairing the hems of my torn & scrappy Levi’s. I had purchased a pair of extra long Levi’s & regretted it as the jeans were actually too long and they would drag on the ground. After the leg bottoms got so bad with holes & loose strings, I finally brought them to Rob who is a miracle worker! I was worried Rob would have to cut them too short to get rid of the holes at the hem, but he really made an effort to keep them at a length I wanted. When I picked them up and brought them home and tried them on… WOW… those Levi’s fit me like a glove at the hem. They are just perfect!!! I’ve brought old Levi’s to Rob for years. I am so happy! Rob is the BEST!

The dude knows denim.

I am so, so happy I’ve found Rob and Rufcut. I’m a denim addict and I scour thrift stores looking for old 501s and 505s. I’ve brought a few pairs to Rob now for alterations. His work is fantastic, not to mention he is a really nice guy and clearly loves what he does. Its a treat to go to his store and see a master craftsman at work, using old machines, doing things the right way. I have so much respect for what he does and will gladly continue to drive all the way from Pasadena (!!) to Rob’s store for his workmanship and customer service. Thank you Rob and Rufcut for making my denim dreams come true!

My dads custom Levi store is amazing. He has a very classy high end sophisticated clientele. My dad is very crafty and can use his hands or his sowing machines to repair, alter, fix, add or change something that you love. He has the most awesome custom jeans and t shirts fitted to your body frame. Come check him out for the best custom Levi store on the west side.

I had an unpleasant experience with Rob in his store but chose not to write about it because it would detract from my opinion of his work and I think it’s stupid to say, «the owner has a nasty attitude!!!» without explaining in detail why. However, since Rob thinks I made up my review because I was upset with his rudeness, I’ll update it to discuss the hem, my experience in the store, and Rob’s wonderful texts to me.
I asked Rob to cut off 2.5 inches and leave me the scraps, so in my mind, the scraps were going to be 2.5 inches long. When I picked up the jeans, I went to my car and noticed that the scraps were definitely not 2.5 inches long. I thought Rob cut off the wrong amount. This is not a leap of logic because there’s a previous review on here where a customer’s jeans were hemmed 3 inches too short. Knowing this, I wanted to make sure my jeans were hemmed exactly the amount that I asked for. When I came back to the store seeking clarity, Rob explained how it was done, but in an unnecessarily confrontational manner.
Rob has graciously uploaded the video of our interaction in his response to my original review below. It’s a little hard to hear exactly what’s being said so I’ve taken the liberty of writing out the transcript because I take his accusations very seriously.
A: «Hey man, this is definitely not two and a half inches no matter how you look at it»
R: «Alright, people who think they’re so much smarter than i am. [inaudible sentence] There’s an inch inside of here (the hem), so an inch inside and -«
A: «Oh so you actually only cut off like one and a half right»
R: «I made it two and a half inches shorter»
A: «Okay, but this actual piece (the scrap) is one and a half right» (this is me making sure it actually is 1.5 inches. I didn’t have a ruler to measure it.)
R: «Well it doesn’t matter because there’s an inch inside of here»
A: «So you’re saying like you rolled it up» (this is when I understood it)
R: «I don’t know what you did. You told me to cut off two and a half inches shorter, I gave you two and a half inches shorter» *hands me back the jeans
A: «Okay»
R: «You think you’re smarter than the guy — «
A: «No I’m not. Look man — «
R: «I’m tellin you, I’m tellin you, that there’s an inch inside of here»
A: «Okay I — «
R: «Figure it out! Think about it. You’re saying this is an inch and a half. Inch and a half plus one inch is two and a half okay»
A: «No i get that, I get it — «
R: «Okay I’m busy right now you want to wait till I’m done?»
A: «You looked at me so I talked to you.»
R: «Well no you’re interrupting this customer right here.»
A: «Alright thank you. Thank you very much»
~~~~ end scene ~~~~
After this, I left because I got what I needed to know and I couldn’t argue with only 6 minutes in my meter. I went home and looked at my jeans and they were crooked. All of that for a hem that wasn’t straight! I thought it was ridiculous so I wrote my original review. I did not write about our interaction because he was ultimately right to hem what he did and I was not explicit about what I wanted. Rob saw my review, texted me the next day (he has my number and email), and we had another confrontation where he threatened me to take down my review. I tried to explain my side regarding what happened, but he chose to send me numerous poorly spelled insults. My favorite is «Your the kind of jerk that has a problem with everyone you meet because your a peanut brain and mister know it all and think your smarter than everyone else. Everything backfires in your face when you make up lies to cover up your as-​nine behavior»
Rob makes 3 contradictory assumptions:
1. I made up being unsatisfied with his hem work. He wrote this in his response below and in his texts to me. Regardless of our interactions, the hem is subpar for $ 18 and I’ve uploaded picture of it to address that. I would have come back to ask him to fix it but you can’t expect someone to want to come back after repeatedly telling them they think they’re so smart.
2. I was actually unsatisfied with his hem work so I came back in to complain about the length. He wrote this in his texts to me. Doesn’t make sense if he thinks I made it up.
3. I asked to save the scraps a week before he even touched the jeans because I was plotting to ruin his business and not because i wanted to patch up potential holes in my jeans with the same fabric. He wrote this in his response below. (what?)
I wasn’t going to upload images of our text conversation or my jeans because I felt it was unnecessary. But since Rob wants to pursue this in the most aggressive way possible, I’ve included them for your viewing pleasure. If you think I’m ridiculous in this series of incidents, take your jeans to Rufcut and be very explicit about what you want. If you think Rob is extremely arrogant and childish in how he deals with people, you know what to do. I don’t care either way. I took my jeans to Self Edge and they were done in a day.

Wouldn’t trust my Jeans with anyone but Rob and his very qualified staff. You want to repair Jeans this is the place! Buy Jeans… they’ve got you covered… what’s that? You want a custom pair of Jeans made for you… Guess what… They do that as well. It’s worth it.

Love this place! Ordered customer jeans for husband, and it fits perfect with perfect length.
The guy who helped us, seemed owns this shop, was super nice, well knowledge about details of designs of size of studs, placement and depth of each pocket, fits of upper thigh to knees, and how the jeans fits the butt area. etc
Very very appreciated each and every details he listened and gave us better suggestions to create one and only jeans!
Highly recommended if you dont wanna spend dollars and dollars for okey fit jeans at expensive shop.
Definitely come back :-)

I bought some jeans that didn’t fit quite right and Robert did a great job tailoring them to my contours. Highly recommended.

Just picked up my APCs from RUFCUT after I had them repair a blown out crotch…
DAMN AM I IMPRESSED!
It was pretty expensive ($ 50 for crotch that was blown out in about 5 different spots) but like the guy explained it to me, «you could go to any dry cleaners and get a $ 10 fix but eventually that’ll break and you’ll be back to see me — if I do it, you won’t ever need to come back.» I’d say that’s about right because he reinforced the sh*t outta my jeans and they look great.
If you’ve got some denim you really care about than this is the spot for you.

I found Rufcut on Unilocal after having a crotch blowout on one of my favorite pairs of jeans.
I came by on a Saturday and Robert gave me a quick estimate on the cost and time required. It was a bit more than I expected, but I took a gamble that they knew what they were doing since they are specialists.
About a week later and my jeans were repaired and wearable once again. I was satisfied with their work and recommend them for «specialist» denim repair.

Visiting LA for the week, in search of the perfect boyfriend jeans and flattering cut of Levi’s 501 shorts (my fav) i stubbled upon Rufcut! I am so glad I found this place. Everyone is so helpful and Rob really knows his jeans!!! It was love at first sight when I tried on my jeans from him. I never have luck finding the perfect pair of bottoms to fit my body. I was so happy to come to the store and it was a pleasure to have good service. You can buy good quality items at good afforadable prices!!! Dont spend 400 on a pair of jeans visit Rufcut you will not regret it.
Cant wait to stop by again and wear my items back home.

Robert is the only guy I let touch my raw denim. He has worked on 4 pairs for me and a pair for my girlfriend. He really does pay attention to even the smallest details. He suggested a very specific rainbow stitch (a blend of the gold and red stitching) for a pair of Gustins I brought in. I was hesitant but by now I trust his judgement. They came out looking amazing. As a raw denim enthusiast Robert totally helps feed my addiction.
The price for his work is a few dollars more than just your average tailor but you are not paying for just a crappy hem job, you are paying for a professional to work on your denim on the machines that made old denim the legend it is today.
I am currently saving up to have Robert make me a denim jacket that I know will last me a lifetime.
Go in, get some work done and chat about denim with him. It will be a great experience.

Terrible… that’s all I can say
$ 18 to hem a pair of jeans that it took him a week and a half to accomplish. When I tried them on after he hemmed them, they were THREE INCHES TOO SHORT… COME ON… REALLY?!
«Well gee… I don’t know how that happened…»
«I’ll refund your money, but you need your receipt»
OK, so after waiting a week and a half for you to ruin my jeans, I’ll spend another ½ hour in my car going to fetch your receipt so you can refund my $ 18.
TERRIBLE ATTENTION TO DETAIL AND WORKMANSHIP DONE BY AN INTERN
TERRIBLE CUSTOMER SERVICE

I wear my raw greys to work maybe 3 – 4 days a week for work and some small rips started showing up near the back pockets and crotch area. I got a quick quote on online, dropped off my jeans, and picked them up one week later looking terrific! This is the second pair I’ve gotten fixed up here and I still highly recommend Rob and Rufcut for your designer/​raw denim repairs!
I really like the new shop as well versus the shack he previously had and I do hope he gets a lot more exposure and business at the new location. While chatting with him I learned of awesome developments such as a denim tailoring class he hosts at the shop and his desire to create create custom Rufcut denim for his customers. If I ever get enough expendable cash I might drop in to see what kind of custom fit I can get!