RPM Management, Inc.

DO NOT RENT FROM THIS COMPANY!!! They are the worst slum lords ever. If I can rate them lower than 1 star I would. Upon move in I discovered that the place had a roach infestation, the shower was broken (the water would flow from the tub but would not come out of the shower head, when the upstairs neighbors take a shower water leaks into my bathroom through the ceiling, even on fully hot the water temp does not reach more than 75 degrees, the on site laundry facility is in a dirty basement and one of the washers is filled with water that has not been drained for over a year now and stinks, whatever they covered the tub with has cracked and peeled, screens are missing from my windows, handles are missing from the cabinets, they shellacked paint over dirt on the walls, and hardly any of my maintenance issues have been fixed in the time that I have been there. I once had to call because my power went out in half of my apartment. When I finally got maintenance they told me that it was because I didn’t pay my bill! Seriously!!! So I failed to pay my bill so they shut off half my power!!! Side note: I have never been late once on any of my utility bills. Finally after yelling at the guy he sent out an electrician who had to trip the breaker for a blown fuse. The fuse box is so old that it has 2 knobs and I had no idea how it worked but I am glad I didn’t try because the electrician said that if I don’t know what I am doing I could easily electrocute myself. I have repeatedly called maintenance for all of the above issues and NEVER receive a return phone call. My apartment was broken in to in June. They entered through one of the windows that was missing a screen and damaged the screen on one of the other windows. I called RPM and they sent some one over to take a look at the damage. They took pictures of the broken windows and all the other maintenance that was needed and then I never heard from anyone again. The last straw for me is when my apartment got broken to gain last week. They broken in to my apartment using the window that was already damaged from the first break in. They broke in while I was gone for the weekend and trashed my place. I mean ripped drawers out of dressers, flipped furniture, and left my door wide open. Now… you can hear the people in the next apartment sneeze… when the cops interviewed my neighbors they told them that they do not know me all that well because I am hardly ever home I am always at work which is true but then in the next breath they say oh the door was open all weekend so we thought she was home. Really? Because I have a habit of sitting in my apartment with my front door wide open. The had to hear the ruckus and no one called the cops. Now I know that this has nothing to do with the management property other than this is the type of people they rent to. At the end of the day I have not stayed at my apartment since the incident happened and am vacating the unit on the first. I have called RPM several times about it and left a detailed message each time and have yet to get a return call. They give 0 shits about their tenants or their properties. Animals on the street can make better living conditions for themselves then what RPM management offers.

The first thing I need to express is these people are slum lords! There are far too many slum lords in Los Angeles who own property and seem to get away with being slum lords. Unfortunately for me I’ve been struggling to get out of the slum property I live in now. I won’t get into how I ended up here, but I will say this, the person who runs the property where I live now has a secure job with the owner. I trusted in asking him if the owner had any nice units that I could rent, he ignored my question and suggested I speak to Edwin Roman (213) 387‑1647, this guy is no fuc$#ing manager is a middle man acting as a manager who hands out applications. However after dealing with his flaky ass because he refuses to answer his phone, he refused to show me the unit after he said he would when the tenants moved out the first week of January 2016. No problem after reading these horrible reviews, viewing their website it is very obvious, these owners are scum and all their properties are ghetto and in serious disrepair.
All in all he did me the favor of not renting me this unit, because I can see now what a SCUMBAG HE REALLY IS AND THE PEOPLE HE WORKS FOR!!!

I’ve had a huge mouse problem for the past couple of months and nothing has been done to attend to it.

They are the absolute worst management company I have ever dealt with. We have lived in our apartment for 11 years and every single time something breaks its an entire ordeal. It doesn’t help that the building owner doesn’t like to replace anything, she only wants to «fix» it so if it needs replaced she literally will just tell you that she won’t do it. For a year we have been asking them to program our call box with our correct phone number so people can get buzzed in the building and they can’t even manage to fix that. It’s dismal. If you can avoid having them as your management company I suggest doing so.

This company does not give a crap about the tenants!!! Let me repeat, because I want everyone to feel the frustration I feel right now… these people do not give a shit!!!
They don’t return calls right away, I waited two days! Oh and when someone finally did call me back, HE WAS RUDE!!!
It’s my 1^st time renting and unfortunately I didn’t know how important it was to check on the management company. I won’t be making that mistake again!

Update: they’re still rude and couldn’t care less about their tenants. I miss my old property management :(

This is the worst management company I have ever dealt with. Scratch that they are the worst company I have ever worked with. Worse than Time Warner, Comcast, and AT&T combined. If you do have to deal with these incompetent idiots stay away from Gideon who is apparently the president of all the dummies that work under him. Josh is also a world class dumbass. He was showing our apartment to some new suckers I mean tenants one morning and then did not lock the door allowing anyone to come in. Didn’t apologize, just a jerk. Also somehow a management company doesn’t have keys to the apartments that they manage. Good luck getting maintaince work done in a timely fashion. If you see RPM management Run! Run fast. The worst ever. F these guys. Can’t wait to see them in hell.

I am not usually a Unilocal writer, but honestly if I had known to check Unilocal before renting an apartment through this company, I would have back pedaled as fast as possible. Please, please do yourself a favor and save yourself the head ache of renting from this company. Our air conditioner broke over 2 weeks ago, and it has yet to be fixed. I have called the company twice and all I ever get is the voicemail. I have left messages, and no response. We are in the middle of a heat wave, it is at least 85 degrees in our apartment every single day if not hotter. We also have animals. I have text messaged the very lazy and unintelligent property manager multiple times trying to get this problem fixed. We have had a maintenance man out twice and still the problem is not fixed, they are refusing to buy the appropriate parts. We have been given nothing but attitude. Maintenance problems are a NIGHTMARE with this company.

An absolutely horrific management company. They won’t take responsibility for anything that goes wrong in the apartment, and when you move out they’re going to try to keep your entire security deposit. Avoid.

I drove by 1125 N. Van Ness Ave, Los Angeles, CA 90 038 today, one of the buildings they manage that had an apartment available, and it did not look AT ALL like the pictures posted. I could tell that it was just very badly maintained. The ad said, «call 323 655 4500 ext 202,» but did not actually mention the name RPM Management. When I called that number, that is how I found the name of the company and googled them, arriving here. Thank GOD for Unilocal!
I guess they are purposefully taking their name off their ads now so people don’t google the company and see all these one-​star reviews. SUPER SKETCH.

If there would be a zero star, RPM Management Inc. would definitely deserved it.
Like someone said, I never thought about Unilocaling my management company. I did however Unilocaled and didn’t pay attention to all the mostly (still waiting to see one good one, hah.) negative reviews.
Also my friend had been renting her place through RPM Management Inc. and she said it was «ok». Nothing rung my bell at the time.
Look, I don’t really have anything to say about the apartment. It was good for the rental price, location and that’s it.
However how the management company works is beyond unbelievable!
If you don’t have any choices and you are planning to rent through RPM remember these;
1) They don’t care about you — they care about the money. PERIOD.
2) Maintenance. FORGET ABOUT IT. Although my apartment complex manager was efficient towards any maintenance needs, it took me countless times and real effort to get anything repair but at least SHE DID ACT when needed which I am thankful for.
I did use send RPM maintenance requests through online, but nothing — I mean NOTHING happened. That’s why I dealt with the manager.
Also, my friend told me that another client (someone who rented through RPM) went out with the maintenance dude from the Melrose Avenue office just because otherwise she wouldn’t have anything fixed.
YEP.
3) TAKE PICTURES WHEN YOU MOVE IN ABOUT EVERYTHING. ABOUT EVERY SINGLE CORNER, SURFACE, SCRATCH, BUMP, HOLE, WALLS… EVERYTHING!!!
Luckily I did do that. I’ve been f*****ed over so many times in my life so I know I have to have proof.
This came very handy when they had deducted almost HALF OF MY SECURITY DEPOSIT.
The legal guy wasn’t really helpful and after me saying and sending my official letter demanding my full deposit back because it wasn’t paid within the 21 days they were like «okay, we pay you.»
Makes me wonder how many times they have actually managed to get money out of people who do not know their rights???
It’s nice to put law sections to letters and modified them the way you want them. Hah ha ha.
So, if you don’t have any other choice remember those.
Otherwise…
…RUN AND FAST. AND DO NOT LOOK BACK!!!

Worst company EVER. Wish i would of read the reviews before moving in. RPM does not care to do their job, return emails, calls, assist tenants. They hire RETARDS for managers to manage the buildings. Here are some of my complaints that have NEVER had a return email or response. My money gets taken every month for rent,… for what? no help. Inhumane people that run and work RPM.
1. On February 1 around 11pm I was walking to my apartment. I had to pass next to one of my neighbor who lives in apt next to manager. He was talking on the phone, he said something in Russian language and spit behind me. I answer to him in his native language, I said– pizda blac which means fucking pussy, I didn’t stop or look back. I was keep walking, didn’t hear him saying anything else after. I meet him once again but we ignore each.
2. Dear RPM Management Company and Owner of Apartment building 7018
Hawthorn Ave, Los Angeles, CA 90 028;
I would like to take the time to address some issues and unprofessional acts I have had with the «Manager» of the building, Irine. It is my primary goal as a tenant to
live in a peaceful and fair, non-​discriminatory environment. I do not think it is too much to ask to pay my rent and to be treated like an equal. Since moving in a little over 30 days ago, I have felt treated poorly, impolitely, and improperly by Irine.
As a manager, Irine should be leading and setting an example for other tenants and act in a professional manner. This is not the case. Please see the below issues I have with the unprofessional manner I have experienced with your employee, Irine.
1. Noise
a. Constant yelling and screaming of Irine arguing with other tenants and people whom I do not know their identity of. I can understand everyone has an argument every now and then, but when it is every other day or every day, this is unacceptable behavior from an authoritarian figure. This is disruptive, unhealthy, unprofessional, and disrespectful for all the other tenants who live here. Especially my apartment; my window faces the Roosevelt hotel and I can constantly here Irine arguing with people in the driveway, sidewalk, and street. She is leading a bad example. This is unacceptable behavior. Irine needs to be a manager and lead by example.
b. The day I moved in, I was told to keep my noise level down and be considerate of my neighbors. I have been very respectful of my neighbors and abided by her rules for the complex. Irine plays very loud music in her apartment with her windows and door open.
2. Parking
a. The day I moved in Irine addressed with me that I needed to get my tags up to date on my car or I was not allowed to park in my allotted parking spot. The lease agreement I signed said nothing about parking and expired tags. Irine agreed to give me 30 days from the date I moved in to get my car registration tags up to date. I received a call from Fernando from RPM’s legal department 1÷12÷15 at 4:14 pm threatening to tow my car within 5 days of 1÷12÷15 because Irine had called to say my tags were still not updated. I do not appreciate being threatened while I’m at work when I was given 30 days to update my tags, which would have been 1÷21÷15, not 1÷12÷15. My cars tags are currently up to date and I left a copy of the registration on Irine’s door.
b. For the past week I have had Irine’s friends parking in my parking spot and even 1 time blocking my car in after I came home from work. The second time there was a van and taxi tandem parked in my spot. The third time I came home from work around 4:20pm, parked in my spot. I came back out to my car to go to the grocery store and the taxi was blocking me in.
3. Bullying /​Racisism /​Discrimination /​Unprofessionalism /​Harassment
a. I have been treated very impolitely, foul, and with disrespect from Irine from the day I moved in. I was not greeted and welcomed to the community. I feel that I am being treated with racism by Irine, because I am not Russian like her and her friends. No one should be treated with discrimination and I do not appreciate coming home and her making me feel uncomfortable living in my own home.
b. Irine’s daughter called me a «Dumb Bitch» out loud in front of my roommates when I was addressing the parking issue I had with the taxi driver gentleman. I addressed with Irine I do not appreciate her daughter calling me names and getting involved with apartment issues that are supposed to be addressed by the apartments Manager.
c. Someone who is mentally unstable is not fit to manage and deal with
common problems on a management and professional level and environment should not be a Manager. Please take this into consideration when your Manager, Irine is representing your company. Practicing good business and business values are important to every company and should never be taken lightly as well as treating your paying customers with respect. Apartment Management is a job, not a joke.
Ran out of room for res

RPM mangement is suck! Don’t rent any apartment that manage by RPM Mangement! I called for the kitchen sink repairs, they asked the plumber come to fix it. After few days, the same problem came again. I called and asked them to let the plumber came again. They said I broke the sink and the gabage disposal, so i need to pay MONEY if i need to ask the plumber come again. I didn’ break it and they make all the problem onto our head. I can’t find out any reason i need to pay for the maintainance. They are totall RIDICULOUS! I never have this problem before.

Small time Crooks & despicable Scum. It doesn’t get any worse than this. BEWARE, people!!!

Here’s another HORRIBLE company that should NOT be in business.
All negative reviews bellow are true. Simply STAY AWAY from them.
They are in the business of taking your application money for apartments that have already been «rented». All of their properties have BED BUGS and if you want them to fix something — hahahaha GOOD LUCK.
NICKOLAS BALLARD is the shady dude who’ll steal your money. He’s an «actor» so no wonder his «management» skills are so f*$%ed up, aka non-​existent.
DO NOT GET INVOLVED WITH RPM IN ANY WAY!!!

Stay FAR, FAR away from this place.
They marked me down for the most ridiculous things and deducted me for bullshit reasons when I moved out. I paid one month’s rent for deposit which was $ 1,275. And, are you ready for this? Got deducted for cleaning TWICE. They charged me for installing locks on the windows and doors which weren’t there when I moved in. I got charged for adding silicone around the tub and toilet which — last time I checked — wasn’t part of reasonable deductions according to the law. I ALSO got charged for a «hole beside the stove» which the handyman created when he installed anew stove after the initial one broke. I had e-​mailed them about that hole when it was created and all I got in response was «don’t worry, we’ll handle it.»
Also, good luck trying to get anyone down there for repairs when you need it. I stayed at the 10 914 National Blvd location and the hallways always reeked of trash, I had things stolen from my car AND the cameras don’t work in the building. Which is ALSO illegal, by the way.
Filing a complaint with the BBB.

In need of maintainance? Can’t contact them because the voicemail for that extension hasn’t been set up yet?
I’ve been told that you can make maintanance requests on the website at:
Additionally I was told that after dialing the main line (323) 655‑4500 you should be able to get maintanance help at extensions 200 or 201.
Good luck to you.

STRAIGHT UP CRAP! DO NOT I repeat DO NOT rent an apartment from these crooks!!!
For 5 years I lived in an apt that was «managed» by RPM on ALbers St in Valley Village. FIRST OF ALL they allowed an incompetent imbecile to act as building manager who would NEVER report ANYTHING that was told to her by the tenants to RPM and who they ALSO allowed to move in her children (mind you by her children I mean 25 – 35 year olds … it’s tough to discern the true age of a meth head) and their illegitimate children (for a total of 7+) which resulted in turning a nice quiet 30 unit building into a playground complete with skateboards, tricycles, shopping carts, big wheels, scooters, baby strollers and random toys to trip over in the court yard right outside your door DAILY, screaming and screeching children at all hours starting from 6am and carrying on ALL day until 1 – 2 am. Drug deals in the street like a scene from cops with her toothless overweight off spring blocking the doorway and the driveway while waiting to make a sale or pick up a drop… a swimming pool full of floaties and pee… and an excess of unauthorized vehicles often parked in the designated backside carport area blocking your car in.
Also there are CONSTANTLY items of broken and disgusting furniture being left on the yard in front of the building by the manager’s said offspring.
In addition I had to wait EIGHT 8 EIGHT MONTHS to get my garbage disposal repaired which resulted in cockroaches (and the ONLY reason they FINALLY complied was because I HAD TO CALL THE HOUSING AUTHORITY), 4 months to get my constantly running toilet to shut up (and we ARE in a drought), 3 years to get an exterminator for the MASSIVE ant problem (gee it’s great when you can’t put anything on the counter because it’s a SHEET of ants), 2 months to get the security lights fixed in the parking area, 4 months to get my clogged sink to still end up being clogged and my oven, which was quite charming mind you, and straight out of the 70’s WAS NEVER FIXED so I had to duct tape the door closed which when it gets hot … melts.
ANytime you attempt to call these slugs they either DO NOT ANSWER their phones or hang up on you. I once called for 2 hrs straight and NEVER got a human… and if you leave a message, don’t expect anyone to call you back. It’s like a void for your monthly check, a great abyss that sucks you dry…
Of course you may be wondering why I didn’t just give up and move out a long time ago? Well. Because it cost me $ 3800 to move in and I am not made of $.
At least I am out of there now, though they did rob me blind for the return of my security deposit by charging me for services that I took care of on my own and was assured by the GREMLIN building manager would be noted and subtracted but were NOT… And lastly, they charged me a $ 25 late fee for a rent check they said they received past the due date when I CLEARLY sent it ON TIME and it was RETURNED to me with the address SCRIBBLED OUT in SHARPIE and i called them on and they Oked…
For an extra $ 25 though I am completely BROKE at the moment I think it’s not even worth the headache.
JUST HEED MY WARNING!

After having read all of the other deplorable reviews, I don’t know what made me think my experience would be any better. I never even got to rent from RPM. In short, the way this company conducts business is pretty reprehensible.
I notified Nick verbally on the telephone and in writing via e-​mail that I wanted to rent an apartment. He said great, no problem. I submitted my application to him but as it was late at night, when I tried to access my bank statement online to provide proof of financial security the bank’s servers were down for maintenance. The following day I found out that they rented the apartment to somebody else.
If somebody has already submitted an application and given notice both personally and in writing about their intent to rent an apartment, good and ethical business practice dictates that the manager call the renter and tell him that somebody else is interested and confirm that the rest of the application is forthcoming. RPM just rented the apartment out from under our feet, and the way they handled the situation was despicable.
Stay away from this place. They are neither courteous nor professional.

Not sure I would have thought to check Unilocal reviews on my apartment management company before moving in, but for you folks who are wiser than I am here goes.
As others have noted, RPM is not big on pest control. We had roaches before we moved in (there were dead ones around during our walk thru, as they had just sprayed the unit), and we battled them through our entire 3 year tenancy.
We put in a maintenance request in April 2012 for an active leak (
) coming from the apartment above us, which was not addressed in spite of repeated requests including in person. In May, the charming desk guy described by other people’s posts basically said «if it isn’t pouring on your heads we probably won’t fix it» without taking his feet off the table in front of him. Man, he is useless.
Igal, one of the managers, was one of the only effective people to get in touch with over there. In October we finally caught Igal on site for something else, showed him the problem and a plumber came by. This was the THIRD leak coming from an upper apartment into our unit, the first time it was a TOILET leak. After they fixed the plumbing and patched the wall they forgot to come back and paint it.
RPM DID do things like give us proper written notice of inspections, rent increase, etc. Scheduling the move-​out inspection with Igal was no problem. And the unit was well priced for the space and location.
We moved out November 30^th and got our security deposit back postmarked January 2^nd (late) and with $ 200 in deductions (can you do that if it’s late?), and no interest was added. So I’ll be sending them a letter about that. see:

The second star is for being relatively hands off, since my last Hollywood landlord was a 7am screamer who lived downstairs from us and had a major freakout after he entered our apartment to show it before we’d moved out. My previous landlord liked to tell tenants she’d kick their asses and lived upstairs, periodically dropping 12 packs of empty beer bottles out her window, and there was a stagnant cesspool filled with rebar in the back yard. And my electricity would go out when I ran the microwave.
In other words, 2 stars for «could be worse.»