Ross Health Care Clinic

They don’t even deserve this one star as Annabelle previously stated. As soon as I walked into this place, right away you knew it was not managed well. The receptionist sitting to the left of the front desk was rude. She is the bigger girl, sorry I don’t know her name. Avoided her as much as possible.
Well let me continue. I walked in to get my physical done and once I walked up to the front desk. I was not greeted at all. VERY UNWELCOMING. Well once that was over with. I sat down to wait till she called me up to receive my number and people continued to arrive. The same situation I went through, the rest were going through as well. These so called receptionist continued to hold conversations with each other while the line piled up.
I work as a receptionist for a research company in Westwood, CA and believe me we are taught to give our full respect and attention to our respondents.
I have no idea what these people were taught.
They are flat out rude.

Went with my Fiancé to get an exam — Receptionists are rude, classless and over-​all incompetent to get basic work done. I’ve been an admin for years and never have I been treated so rudely, spoken over and told to wait after waiting for an hour and a half.
Hint — spend less time talking about going to the club and do your damn job.

I was referred here because it was supposedly fast service but I have been here for over an hour while the only Doctor in this place is in the room over gossiping with another employee. Will never recommend this place to anyone!

They don’t deserve to get 1 star at all. There service is horrible, front office girl name flor was extremely rude and ignorant. I called to request my money back since they couldn’t perform the physical test, but the doctor stated that they can’t refund the money ! How is that possible ??? If nothing was done ! Stupid fake business I don’t recommended this place to anyone.

Very friendly staff, good service, in and out of the office quickly saving me time and money.

Fast, efficient, modern. Ross HealthCare has a great staff and a friendly environment. I love this place because it feels like home, many clients have been coming here for 15yrs+ and they have great stories to tell. DOT physicals at a reasonable rate; drug & alcohol program for commercial driver consortium; they also do testing for government agencies… top notch facility. HIGHLY RECOMMENDED!!!

This place is great! I’ve been doing there for my DOT physicals for years. They recently remodeled and streamlined their facility so that it’s as efficient as possible. I went there today thinking I’d be there for about 2 hours. I was out in less than 30 minutes! There was almost no wait, and the staff are VERY nice!

This place is about the cheapest quickest place to get a D.O.T physical that I know about. They also do regular medical stuff in there also, so its not like youre in there with 100% truck drivers (thank God!). They don’t advertise so your chances of finding about them isn’t that good. Thanks to Unilocal you wont need to go anywhere else.
At $ 35 a pop you get a basic physical that will grant you a medical card for all C.D.L holders. Other places around Fontana and Ontario near the truck stops charge anywhere from $ 50 to $ 80.Theyre able to take advantage of this because they know truckers aren’t able to park their rigs just anywhere. Thats about the only down side to this place since its in the middle of town. You’ll need to take some time off of work or find some place to park your truck. I don’t work anywhere or drive a truck so I caught the bus over there from East l.A.
Although im in love with this place as well as their wonderful workers I need to add that they do actually conduct a urinalysis. You don’t think that’s anything special, I mean isn’t that part of any D.O.T physicals?
I went to another facility 2 years ago to update my medical card in L. A and they gave me a urine cup and told me to go to the bathroom. Wondering where the bathroom was, they told me it was around the corner by some different suites. Thinking they were going to follow me I asked «so is anyone coming with me», Oh no you can go by yourself, just fill it up half way”.I refuse to say what company this was (actually truckers that use marijuana and meth seem to already know about these type of places without me doing the free advertisement).We already have enough drug addict truck drivers on the road. Its so nice to know shithead doctors care about the safety of people on highways.
Just know if you come here you better not be a dope fiend because they’ll most certainly check!
Wonderful doctor and staff, 5 stars all the way!

went there for a DOT (dept of transportation) physical and urine drug test. I was in and out in about an hr and 20 minutes. Looks like they wait for patients to pile up before attending you, but other places I’ve been take 3 hours, which is why I give a ⁴⁄₅. Quick and easy. They give you all the paperwork you need for the DMV, so DON’T print anything or take the DL50 form in, they have it on their computers already.