Roberto’s Shoe Repair

I go here all the time. great honest and talented man! price is good, quick, solid work. Have been going there for years.

Roberto is amazing!!! So talented! I’ve brought various «favorite» boots to him where the heels and soles have been worn down. Not only does he replace the soles impeccably but he matches them, gets the border perfect and basically makes them look better than when first purchased. I’ve also gone there when some other pricey shoes were too tight and he knew just the right amount and way to stretch them a bit. He really cares about what he does and about the customer and he is reallllllly good at what he does! In addition to all that, it is always so affordable (he really should be charging sooo much more), so quick and so perfect. Lastly, he is the sweetest man!!!

All I can say is they don’t make ‘em like this anymore. This is an old fashioned business person who looks you in the eye, takes care of you and gives you fantastic service. Also it doesn’t hurt that he really knows his craft. Thank you Roberto I’ll be coming back.

I have been going to Roberto for over 15 years. He is a no frills craftsman. He has a solution for every shoe issue. Trustworthy and experienced.

Roberto is the most knowledgable shoe repair and shoemaker in the World !!! yes. he will make a shoe for you from scratch!!! He is so passionate about what he does. He approaches every pair of shoes i bring in like a patient in his doctors office. And he’s dirt cheap. Only $ 8 to resize my leather todds dress shoes.

So reasonably priced and such a nice guy! He fixed 2 pumps and a pair of Tory Burch flats and they look better than new. And he only charged $ 9 per pair — two had missing little caps on the bottom of the heel, and the Burch shoes needed patches on the heel area. You can’t even see the patches, and he polished them up really nicely. Love it!
Parking is in the back and you walk around front. It’s a tiny store and I believe he’s the only employee. It’s clean and quiet and all the repairs are waiting in the back, I think like in a rotating rack like the dry cleaner, because I heard some machine going when he looked for my shoes.
Oh, and not only was it CHEAP (cash only, BTW), Roberto estimated 2 days and it was done in less than 24 hours. Yay!

Great job on fixing my high heels that my dog chewed up. he redid the entire sole of my shoe and fixed it and it’s good as new again. The cost was $ 25 to redo the entire sole I think the price point is pretty low here and if you go somewhere else you’ll pay a lot more.

I’ve been coming to Roberto for about 10 years. He is a humble sweet man with a deft hand for his craft. He has managed to bring many difficult shoes back to life and has honestly told me when it was time to let some go.
His hours are posted and sometimes a little off coming or going as it’s a one man shop, and I hate to say that I’d probably have to do the same from time to time. None the less, his work is always very good quality and his prices are always very fair, albeit he often does’t recall what price he quoted. He’s honest and sincere, just getting a little old like we all do…
I highly recommend Roberto as he’s taken great care of some of my most precious pairs. A+++++

I have been going to this shop for several years now and they have always done an excellent job. Examples are (1) bought a pair of sandals that I loved but they were practically flat and I don’t like flats, so Roberto added a thick sole (kinda like a mini platform) and about a ½ inch or so heel — PERFECT and at a fair price. (2) I bought a pair of Steve Madden lace up booties that I LOVED but the (3.5″) heel was too high for me (I’m a senior) — took them to Roberto and he sliced ½ inch off the stacked heel for me and they are now soooooooooooo comfortable. He quoted $ 15, but charged $ 14 at pickup — maybe because I usually take in more than one job each time I go). (3) I had pair of expensive vintage booties that I LOVED and have owned for probably more than 25 to 30 years. The leather on the heels were starting to break up from driving, but Roberto fixed them, added a new thicker rubber sole and thicker heel cap (again I needed more height) and they look sooooooo beautiful. I would have paid anything to restore those booties because I love them so much, but his prices were always very reasonable. I can’t remember exact prices, but I know that I initially went to other places that wanted twice as much, so I was happy when I found Roberto about 4 or 5 years ago. I will try update later with photos.
He’s never been overly friendly or talkative to me, but never rude either. All I require is to be treated fairly, respected, and most important do a good job at fair price, and he does all of that. My jobs have always been ready when he promised, although I always call first since I live about 3 miles away and Fairfax traffic is usually hectic.

Hi everyone, my name is Pamela and I recently had a great experience with Roberto for the first time. I found him to have great skills as I needed a 2 ½ inch lift in my shoe and he proved to me that he knows what he is talking about and was able to fix my shoe with ease as I waited. I gave him a 4 star rating only because his personality isn’t the best but in the end I actually had him laughing. I would recommend him to everyone and anyone in need of shoe repair.

I don’t live in the area but every time I come down to L.A., I bring in my shoes for repair. (It’s hard to find folks who know how to fix things properly these days.) I have been coming here for several years and have always been very pleased with the quality of the work. One time, I brought in a bag for repair and Roberto directed me to another place because he didn’t feel he could do the job properly himself.
I was surprised to see some of the negative reviews posted. Perhaps in response to those reviews, Roberto didn’t even ask for a deposit on my repairs this time. I don’t This time, I picked up a pair of shoes and boots for repair; they also came back nicely polished. This continues to be my go-​to spot for shoe repair.

I don’t know how this guy ever got anything but 1 star. The 5 star reviews on here make no sense.
I live right around the corner from here and I stopped in on a Saturday to have my shoes resoled. He would only redo the heel, and I asked him to put some leather in the inside heel and glue the soles on the side because they were a little worn. Regular brown leather Johnston and Murphy’s… cost was $ 46. He asked for a $ 10 deposit but I had no cash so he just said to bring it all when I came in. They were scheduled for Tuesday. Hours stated on my slip were M-​F 8am-​6pm.
So, I go in on Tuesday morning at 9am. The doors wide open but no one was there. I took off for work and came back at 12:30. He was there and said in the morning he was «getting coffee» but the shoes weren’t ready and he asked me to come back in an hour. I couldn’t and said i’d come back the next day… I instead came back on Thursday at 4:30pm. Closed. Came Saturday at 11:30 «back in 10 minutes». Came by Saturday at 1pm, and he’s there. I told him this was the 5^th time I had come by and he told me it was my fault because I said I would come by on Wednesday and is he «supposed to be in his shop all the time?!» The convo escalated when I pointed to the business hours on my payslip and he took it and threw it behind him. Then he pointed to the pile of shoes next to his register and picked some up and literally threw them at the wall saying they were all unclaimed. YES they are unclaimed because you are never there! He then proceeds to tell me he wasn’t there on Thursday or 2 hours earlier that day because for a reason I won’t say here.
So, I paid twice as much as I usually pay, had to come by 5 times to get my shoes, got yelled at for questioning why he wasn’t there, and my shoes have excess glue stuck to the bottom. Are you kidding me?! Do not go here. It looks convenient but in the end its definitely not worth it.

So disappointed with Roberto. I have been going to him for 2 years for re-​soling of shoes for my former boss. Went for me this time. $ 20 for the resole. I paid him $ 10 upfront and balance of $ 10. He made me pay $ 20 again as he hadn’t put paid $ 10 on my ticket. My bad for not seeing that when I went to him and dropped them off. But never again. He is rude. His work is getting sloppy. I agree with Nicole P review.

I grew up in the area, and the only place I have ever taken my shoes has been to Roberto, it feels like 20 years. He’s repaired more then just shoes for me, belts, and my wife’s purses too. I don’t know why it’s taken so long for me to write a Unilocal review. I have always been satisfied with his work and his prices (cash only, by the way). My shoes are always sharp looking and I never have to get my hands dirty. Thank you Roberto.

I waited a week for a new zipper, and it never happened. I ended up taking them somewhere else. Super disappointed.

Love this place. Best cobbler I’ve found in LA. Roberto is a miracle worker. And the price! So reasonable! $ 10 to fix my badly damaged dress shoes. Arturo’s in Beverly Hills would do probably as good as job (although not always) and it would cost twice what I paid with Roberto (or more!).
His hours are a bit wonky: 11am — 3pm, M-​Sa. But he is 100% worth seeing. Like I said, miracle worker.

I was in a crunch and needed a shoe repaired for my company holiday party, which was just a few hours later. Roberto came to the rescue!
He was very polite, did an excellent, speedy job, and I had my shoe back within only a couple hours.
The price was more than fair — $ 9 for both repairs. I left him $ 10, and he was ever so thankful.
Will definitely take shoes to him in the future!

He does incredible work, quickly. He recently rebuilt some heels on my boots without charging anything extra and they look brand new — perhaps even higher quality than when i first got them.
I usually go there to get the heels (the tips) replaced on my shoes. Everything is always perfect.
It’s very important to me to have a great cobbler that I can rely on and Roberto is this person. And, he is very kind.
(I once went to a cobbler who was mean and it was a creepy shoe repair experience).

I took some shoes here in October. The shoes were for wedding I was in and when they finally arrived we quickly realized how horribly narrow they were. Not good for me and my little Firestone feet. And as usual I was broke, especially after my other wedding expenses. I looked up this shop and gave it a go.
I think I paid all of twelve bucks. The shoes were stretched and little pegs were put on the bottom to alleviate pressure in the right places. I tried them on and walked around and I could barely believe the difference!
The owner took his time with me and wasn’t trying to push me into expensive services. Infact, he was very humble in even suggesting the course of action that costed 12 bucks! Really very kind.
I am only taking off one star because towards the end of the reception my footsies hurt so bad I had to take them off. But trust me, I wouldn’t have made it through the ceremony in those cheap things without him and instead I at least danced half the night away with them on!

M-​F 8 – 5
Sa 9 – 5
Su CLOSED
These are the «posted» (and by that I mean the old, dusty sign leaning against the wall next to the door that doesn’t look like it’s supposed to be advertising anything) hours at Roberto’s.
I showed up just after 9am on a Saturday, hoping that by getting there early I could up my chances of getting same-​day repair on a pair of heels I desperately wanted to wear to a party that night. I was relieved to see the little sign in front of the door saying they opened at 9am, and I figured he was just running a little late. The minutes ticked by as I loitered in front of the shop, waiting for Roberto to show up. For some reason I was feeling stubborn, wanting to wait for THIS Unilocal-​favorite shop to open up, rather than driving a few blocks to Andy’s on 3^rd (also well-​reviewed). 9:30 came and I had to move my car because I’d run out of quarters for the meter (side note: there’s non-​permit street parking just around the corner, up past the alley — just beyond the meter spots). 9:40, 9:50, 10:00… the suspense was killing me.
Roberto finally rolled in around 10:15, looking a bit harried. He apologized for making me wait (who knows how long he thought I was there), looked over my two pair of shoes, and asked if Monday was okay. I said «Yeah, though I was wondering if possibly -» and he cut me off with «okay, 1pm today.» Always worth asking!
It was $ 8 for him to re-​nail the heels in my party shoes, and another $ 12 to fashion new heels for my boots that had worn through. I’d read that his prices were reasonable, but this shocked me. I don’t know what I was expecting, but not two fully repaired pairs of shoes done in less than 3 hours for $ 20!
Highly recommended, and I do think his tardiness was a fluke — the woman who runs Sweet’s Beads next door was very surprised, when I asked her what time he opened shop, that he wasn’t there.