Rest & Relax Bodyworks

This place is horrible and very bad service I would never come here again the massages were not good and the Dr did not know what they were doing. Don’t waste your money on this place. Very disappointed

Wow, they got massaging down to a science. The masseuse knew more about my bad sleeping habits and how I work out than I did. The pain was so worth it. I love the ambiance and music they play.

I’d give them six stars if I could. Today was my first time coming in, my FH’s has been a long time client and customer. I had a deep tissue/​swedish massage with Taksina, who I highly recommend. Everyone that I encountered today was a pleasure and even got to meet the owner Dr. Fox. Come to Rest & Relax Bodyworks, you’ll surely be in good hands. I’m planning to go back in a few weeks before my wedding.

Paging Dr. FOX…
I had a very unpleasant experience in the last 3 days at R&Rbodyworks. I really do hope Dr. Fox reads this .
I called on Mother’s day to schedule a facial appointment this week, i was told they didn’t know there esthetician’s schedule and would call me back. They called me back at 8pm to tell me they couldn’t locate the esthetician and would call back the next day. The next day, I waited all afternoon and decided to call back. I will not name anyone but have zero problem letting you know who i spoke to over the phone.
I called a second time on Monday, I asked to book an appointment and explained my situation. I was told you only have one esthetician and they couldn’t book an appointment without reaching out to their skincare specialist. I was told i would get a call back again. I made a suggestion to the receptionist that R&R customer service would work best if i was at the very least asked if their was any additional day i would like to book or at least acknowledge the inconvenience of calling back a second time. The receptionist just apologized for only having one esthetician without clearly hearing what i said.
I called again today, apparently the reception called and left a message which i didn’t receive. She was told the time i requested was not available and could only book a 10 am appointment. I stated i could not make the appointment and she suggested i come in Friday or Saturday.
It all comes down to this Dr. Fox. I asked your receptionist to look at your schedule to tell me what other day you had an open slot. A receptionist is the face of your company, if you want business you’re staff has to find ways to make a sale. That is to say, without a rude demeanor of take it or take a hike. I was so angry that my business was not appreciated that i asked to speak to the owner or manager and i was told YOU PEOPLE SHOW UP WHENEVER and around the morning. As customers are we to assume your employees run your business??? I wasn’t given an exact time or day when i can reach management. Ridiculous.
I gave the receptionist my name and phone number, i can’t say the message will even get to you. After practically doing your receptionists job and booking my own appointment for next week. I decided to cancel it.
i’m here to let people know that your receptionists are making us loyal customers seek services elsewhere. Not to mention if we attempt to ask for a manager your staff pretty much acknowledges your not around. Worst thing your staff should advertise.

I have been getting massages here for about a year now and everyone I have seen has been great. I especially like Noi. She is exactly what I need to feel better after weeks of tough training. (I’m a dancer, Zumba instructor, martial artist, and trainer). She can feel what is right without me even telling her and she is funny too. The receptionist is very nice too and always remembers me. I appreciate that. The space is clean, relaxing, and private. I would recommend this place to everyone.

**** the Unilocal check-​in promotion only works from 9am to 1pm Monday to Friday****
I paid 75 $ for a painful massage that hurt both my body and my ego. I had a chatty women that didn’t speak English much but still managed to tell me that it was normal if my shoulder hurts when she massages it, that men can’t take the pain like women do, and that I didn’t know how to exercise. She might very well be right on those three things, but if I’m paying for someone to do me good, the least I expect is for whatever criticism should arise to be given with a hint of subtlety.
The massage itself was like little knives in my body pinching on the nerves everywhere. I felt like a bad guy in «Kiss of the Dragon».
I told the lady it hurts to which she answered that it was normal and for my own good. Very trusting by nature I believed her and endured the pain for 85 minutes.
I walk out feeling like a truck ran me over and pay. I drink a lot of water and don’t put any stress on my body for the rest of the day but still feel worse than when I walked in.
I felt bad for a good part of the next day. Both because of the result of the massage and because I payed an insane amount of money for someone to insult and injure me.

I’m giving five stars to suphan! She’s the sweetest!
My first time here I’m not sure who I got she was super sweet but I had no idea what a Thai massage was and I asked for a combination… Ouch!
But the staff is really sweet and the ladies are super sweet too so I decided to give it another try… Really glad I did ! I just got the Swedish massage and I was definitely relaxed ! Don’t forget the 10 dollars of when you check in !!

Awesome little place in West LA. Come on a weekday for even better prices. I’ve had several masseuses here and they are all great! To be honest this place is the best for the price in this area. I’ve paid nearly double for massages that are about the same. And I definitely had much worse massages from places that are the same price.

I would have to honestly say this place is great. As a walk in, the staff treated me both warmly and friendly, which is a commodity nowadays. Both the décor and environment are extremely relaxing and unexpectedly upscale in contrast to where its located. I had a swedish massage and not only was it heaven but was very therapeutic and helped me get through the rest of the work week. (Noi is awesome) the prices are reasonable for me, but others might see it as kinda expensive. To those people I say, u get what u pay for, and they have good prices for what they offer. They also offer specials and except insurance. they offer a wide range of services from acupuncture to facials to weight loss, (which I am currently taking advantage of). If you’re on the fence, I can honestly say, this place is worth it.

I gotta say… finally, that this place is great! I have been coming here for quite some time now. They are great! I even saw the «resident» Chiropractor; Dr. Bonilla, who helped me tremendously. I am now going to be a regular here. From beginning to end, everyone here is simply great. No shit!

I’ve been coming here for 7 years (wow), way back when they were at an older location. I refuse to go to any other masseuse in Los Angeles.
You wont go wrong with any of the women here, but I can talk about Noi specifically — she is a miracle worker! I came in once from a stiff neck and having pulled a muscle in my back, she got me all fixed up within my hour session. I felt like a body of Jello afterwards, and incredibly relaxed. I love a good deep tissue, and it seems to be the only type of massage that does anything for me.
As a warning, these little women will put you in your place, don’t undermine the strength in their hands! If you have a problem area, definitely let them know and be prepared to be worked on.
I believe there are deals for first timers, but the price here is unbeatable for continuing clients — $ 60 for an hour! Ive gotten massages everywhere… Vegas, San Diego, NYC, SF, Montréal, Barcelona, Philippines, London etc etc and I’m telling you the massage you get here should really be worth $ 120-​$ 240 range. Don’t be stingy with your tip either, these folks work hard and are extremely skilled — tip generously!

Very relaxing, great customer service, massage was exactly what I requested and the masseuse was very sweet and attentive. Reasonable prices. Gorgeous backyard!

My sister first introduced me to this place about 4 – 5 years ago when I came to visit her– since she knows how much I love love love– did I say love? yessssss! love massages~ My ideal vacay would be– laying on the sun, massage, drink a cocktail, massage, eat, lay on the sun some more, massage, go sight see, massage, swim, massage. ok, I guess you guys get the point.
That is how much I LOVE massages.
The staff here are extremely friendly, the masseuse– Sufan, Lucia are awesome and the place is clean and inviting–
It’s a bit pricey, but I would DEFINITELY recommend this place if you want to come out feeling like a million bucks!

There go my paychecks…
Great place! Great price! Even better service! Highly recommend Lucia!

Love this place. very professional and relaxing. I first came here with a friend and have made it my go to massage place since. The staff is very friendly and the massage therapist Noi is amazing!

huge fan of Dr. Bonilla’s chiropractic services. he makes me feel like a million bucks.
lovely staff, (and by lovely i mean YVETTE of the front desk… *sigh*) very cute cozy location, and EASY parking. love it.
try the tofu house next door for lunch after your massage/​chiropractic treatment. highly recommended.

Just went for a Swedish massage here yesterday and I totally love it.
The massage was awesome! I left with total refreshed body and my body didnt ache like before with the other places. The price is very decent and I am very satisfy.
Great massage and will go back again for sure.

I needed a massage, checked Groupon and R&RB had a daily deal before 3pm.
I called to set an appt, but nobody answered… strange. I left a message and someone returned my call in 2 – 3 minutes. I left a CC # for appt. My massage therapist was a bit late, but NBD. She was great. I got a full Thai massage which was a new style for me. It’s basically where they stand and kneel on your back. It was intense and the lady concentrated a lot of time on the shoulder I needed help on. The room was clean, the waiting area nice and very tropical. Staff courteous and proffessional. Free parking in lot.

I have been going to this place since they were at their old location. No more!
The receptionists– awesome.
The Therapists-​a bunch of really nice women
R&R Rewards people for 5 star Unilocal reviews… I never got one:)
The management/​owners– dishonest. Also, insurance fraud. yes. And I will be calling my insurance…
So, you can get a great massage yes. You can get a good deal paying cash yes. Here is where it goes wrong.
For a cash massage, it’s 50 or so $ which is a great deal right? The massages are pretty good.
They try to get you to use your insurance, if you have insurance. It consists of an appointment with the chiropractor– who comes up with some BS reason you need massage and then bills your insurance for the BS consult. about 200 $ he gets paid and hasn’t done anything. He will also try and sell you an adjustment or something you don’t need. Next, he «prescribes» massage. You don’t need a prescription to get massage paid by ins. But they will insist every year, they need the «eval» (200+$) to keep getting massage. Now, they bill my ins 200+$ and get reimbursed around 100 $. Meaning, they make double for me when they go thru ins. DO the therapists get more? No. Is this OK when the massage is really 50 $ cash? I am not sure. And, the guy Scott, has charged my ins double for some appts but the ins has rejected the claims. I guess they think patrons will not check their ins payments.
EIther way, I finally stopped going after refusing to get a chiro exam and realizing these people seem to me fraudulent. I could go and pay cash. I could go and have the BS exam and let them drain my ins $ and use my ins. But, I cannot in good conscience. I will call my ins and alert them.
So, in summary, if you don’t want to support fraudulent practices, I say don’t go. But if you want to support the awesome therapists that work here and just want a massage, I cannot say anything bad about the massage.

I had an amazing massage at the R&R on Overland, which closed, so I tried this place out with a groupon. I didn’t leave the place completely jello-​ed out but was satisfied, keeping in mind my groupon price.
The groupon was good for a half swedish/​deep tissue massage, but i just asked her to apply more pressure throughout the whole massage.
Only negative feedback, is that they will literally call you
. for your insurance information.