Ralphs

The checker at this location was too busy having her own conversation with the bagger to listen to what I was telling her when checking out. I had to repeat myself three times before she listened and ended up leaving without the items I was purchasing. I cannot recommend this location.

The pharmacy staff at this location are beyond disrespectful and far from helpful. I transferred my prescription here from CVS and upon trying to pick it up I was told that my insurance was not applicable at this location. So I called my insurance who told me they didn’t even try to run it through insurance. I asked to speak with the manager (Melody) and she refused to run the insurance again because she was busy. So I called my doctor to move the prescription, and come to find out they had been extremely rude to the staff at my doctor’s office as well! Will never shop at this Ralph’s or the Pharmacy here again. Do yourself a favor and go down the street to Walgreens, they are very helpful and actually care about their customers.

I shop there often than others Ralph’s so this one is my favorite store in my area, but some times I have to wait long line at cashiers zone

I like that merket because they haver a lot of thinks for need. when i enter there buy a lot of thinks. and they have discount cart. its save me today 14 $z

Tigran K. Just helped me out so much, what a great staff they employee here, best prices and great service, tigran is the man!

Great helpful Latino staff I always find what I need especially when I work don’t the street

I shop here very often except for meat or fish. I go to Thai ou Korean places for that.
Ralphs is convenient, not far from me and easy parking. I always go straight down to the underground parking. The escalators are often out of service though. But, it is ok, I just walk up the stairs.
But, my review is mostly today for Ralphs Pharmacy. It is my Pharmacy since the last 4 years and, even though it is very small, they often have what I need and if not, they order it for me right away. There are 3 nice pharmacists around the clock: a lady (I do not know her name, she could smile a little more, it would be nicer), Tom and especially Yuriy. I have some allergies and Yuriy always double check what the doctor gives me. Last time, the dentist gave me antibiotics and Yuriy doubted it would work for me because of my allergies. So, he checked on his computer (for the medication’s composition), then called the doctor and got my antibiotics changed! it is not the first time that he calls a doctor to verify. I feel confident with him as my pharmacist, thank you Yuriy!

Cashier was gross and rude, eating chocolate while ringing us up then literally dropping the items into the grocery bag. Won’t blast the name on here. For parking I usually go straight down into the lower level parking, there’s plenty of parking there. Whenever I go both escalators are never working at the same time, it’s either or.

The manager at the deli department is the rudest woman ever! I called to get her name so I can put in a complain about her with the corporate they didn’t release her name to me. I called the corporate stated the location and her position they found out who she is and I really Hope she gets a write up for her rude manners. As a manager she should be representing Ralph’s but instead she literally sh**on them. I’ll never return back here oh and FYI their kitchen power went off and they left their meat to go bad in there and still served it to customers the next day. Luckily another employee who was kind enough gave me the insights of why the meat I bought stank so bad!!! Instead of exchanging the meat for me, she had the nerves to accuse of fraudulence. How does one even do that with bone marrow ??? Get it together woman!!! You are the worst person we have ever encountered!!!

Too bad someone already said in their review «Dumbest staff» so I can’t really make it my original assessment. For those of you who value service, I have 3 words: «Check yourself out.» Recently I started using the Self-​Checkout and it is actually pleasant not to have to endure yet another awful, de-​humanizing encounter with the checkout staffers. I’ve tried not to buy produce because I’m not sure how to check it out, but I will learn! Today was the last proverbial straw. I had a zucchini. That was my downfall. That’s why I didn’t choose the self-​checkout, but looked to see which of the checkers might be the least abusive. There she was: a nice looking Latina with black rimmed glasses, kind of young. So I push my stuff through with my 2 canvas bags, pay for it. And then I see at the end of the counter where the bag guy is: my 2 bags contain topsy turvy stuff just packed willy-​nilly. I walked to the market, and walking back with this mess would be impossible. No problem, right? Just ask for another bag to reorganize it. Well, she’s already checking out the folks behind me and shoving their stuff towards me which is getting mixed up with my own stuff which I’ve taken out of the bags. And I’m begging for another bag. The man who put them in the bags is ignoring me. He’s an older man with grey hair. Spanish accent. So I ask in Spanish for another bag. He says, «Did you pay?» I say, «I have EBT so the bag is free.» He ignores me and keeps packing their groceries so now there are quite a few bags happening around us. I keep asking for another bag. He keeps shrugging. Finally he says, «You need to pay.» I yell to the cashier the problem and she says, «You have to wait until I am done with them.» The empty paper bags are at his elbow. I take one. Curse them (yes, I did). Repack everything. And the paper bag’s handles come off as I walk down the street. One star. Thanks. But really, the stress isn’t worth it to me. To be honest, their competition in my neighborhood isn’t much better. So, self-​checkout, here I come!

I go to the store often and have always had an ok experience. When things I like are on sale they are a plus… Recently had a bad expiernce which the manager Alberto who is a kind person. apologized profusely. fI feel the incident was brought on by bigotry on the security guards part. Sadly his accusations were unwarranted and nothing happened other than an apology. Elevators in the complex never work and the bathrooms sometimes do not have toilet paper and are messy/​dirty… Two bright spots are checkers Judy Lima and Orlando who are always friendly and do an excellent job! Alberto is also a checker and is very good. The baggers are alll nice…

I go here at least 1ce a week. When i drive i go straight to the lower level for parking. There is no hastle of getting a ticket or validation which is NICE! The workers are always nice and seem to go the extra mile to help or say hi. The organization of the store takes some getting used to. And i think my biggest complaint is that the produce is not the greatest I’ve seen in so cal. Although its not bad by any means, i just have to spend a lil extra time picking out my food to make sure they are fresh.

Ok I shop here all the time, but things have gone down hill fast!
The lane lines are horrible
They are always out of Coke life!
The bathrooms are always dirty
The escalator is busted (buildings fault, but come on!)
Let’s bring back the glamour ralphs

My favorite Ralph’s store. I always find a friendly face to help me find stuff, and the cashiers are generally welcoming and quick. If you shop the specials and the Kroeger label, you’ll find it far cheaper than the other markets in the area.
I would have given it 5 stars were it not for the parking, which is often a challenge (there is a huge underground parking lot, but entering and exiting can be tedious.

Pretty much what you would expect from a big grocery store right in the middle of a city. It’s part of a compact two story strip mall and a Ross store is right above it.
There are two separate parking entrances. One (almost hidden) one on Hollywood and one off Western. The top level parking is a hot commodity, but there is also a garage with plenty of space under the mall. All free parking, but watch for carts! No cart return, so people leave them all over. :(
When you go in, carts will be on your right before you enter. They often run out, so grab one from someone checking out if need be. Store is pretty clean and manageable. Staff is friendly as well. Don’t forget your bags!!! No plastic bags in LA, so if you don’t bring your own, you will be purchasing them there. If you have a Ralphs card, you can add coupons to your account online or on your phone and they automatically will be applied at checkout.

I like it here
Most of the staff is friendly even the guys who stock the groceries.
The food seems fresh Although I don’t shop here all the time .
However I looooove the discount card. Go Ralph’s :)

I hate to do this to ralph… but went to get 1 of there mini cakes to surprise my son in the morning for his bday n wat a surprise the cake was harder than a rock

I shop here for basic groceries and bottled water. You’ll see me mostly in the bottled water aisle… Picking up bottles of Smart Water, Evian and Fiji. Please tell me none of those come from California as we are in drought! The freshness of their produce are questionable at times, but I’ve become used to farmers market produce and thus can be picky.
Three-​star deduction for most shameful wine aisle in the history of grocery stores on this side of the Mississippi. One star addition for very friendly staff. Besides shameful selection of wine and freshness-​questionable produce at times, this Ralphs serves its purpose.
Nearest Metro Station: Red Line at Hollywood/​Western Station

What can I say about Ralphs except that it’s a grocery store, lol. I don’t usually shop here as I prefer Trader Joe’s and Whole Foods as my go to places for food shopping. However, every once in a while going to Ralphs is a necessity.
I’ve been trying to watch what I eat lately so I come to Ralphs for the rotisserie chicken so I can eat it with my salad. The chicken is not bad and it’s obviously convenient. Of course they have a lot of the foodstuffs you would need.
It’s located at the large outdoor mall at the corner of Western and Hollywood. There’s parking on the main level if you can find it and also plenty of parking down in the lower level.

Love coming to this Ralphs to shop. Very clean and well kept. They have a great selection of fresh produce and meats. I assists come here to buy racks of ribs. They have great prices. Staff is always really nice and helpful. In a great shopping center with lots of downstairs parking. They have ready to eat foods never had them but the store always smells great!