Ralphs

I’m giving one star just because of how the «superior» acts ! I would HATE to be the new person at this store 1^st, I came here it was almost closing time this one guy had like 7 people at his register and the supervisor came to him (IN FRONT OF EVERYONE) and said «u need to speed it up» I looked at her like bit** how about u come and help him ! And he said the same thing …2^nd, I came today and this one guy was obviously new he had a problem with the register he asked his supervisor Christine if she can come and help him… she came! But on her way coming she stopped and was talking to a girl with short orange hair laughing… everyone was literally looking at her like really lady this boy is struggling n your just taking your time ugh some people take there job position to serious

This Ralph’s location is not in the best neighborhood, I stop here only as a last resort IF I just have to pick up something and I’m passing it by. Though the parking lot is large, going in and coming out you are always faced with someone outside of the store trying to sell you something… you will walk through watches being sold, CD’s being sold, movies being sold or someone begging you for money. There appears to be increased stealing, I’ve noticed their security walking the isles more & more. You are guaranteed to find long lines, customer service is hit & miss; like Forest Gump said, «life is like a box of Chocolates, you never know what you’re going to get!» Always at least one loud customer in the store, somebody talking loud. If you just have to stop here, come with your game face on, walk tall and be prepared for anything.

Let me start off by saying that the workers here are FANTASTIC!!! They are absolutely wonderful. The problem here is the lack of variety. The organic selection is paltry. I mean seriously, it’s the tiniest selection of everything: meat, veggies, fruits, just everything. It’s so disappointing. I hate that I have to drive to other cities/​neighborhoods to get quality food. One thing that disturbed me today was that there was OLD organic ground turkey on the shelf still. It was brown and one area of the shelf stunk, actually stunk. The store needs a major interior overhaul, it’s literally the only Ralph’s I’ve been in that still has those gross linoleum floors. I only gave it a star because of the personalities and the helpfulness of the employees.

if i could give this ralphs half a star i could. You deserve it… i understand the type of neighborhood but man… like…why do i have to take everyones s***. The cashiers are all dry (like toast), rude and incompentent. I felt more welcomed by the security. I would say this place is on a food 4 less level.

This is the bottoms of the barrel Ralph’s. If someone is not having their chain snatched in the parking lot, security is chasing someone out of the store for stealing. The customer service sucks and the food seems like it is shipped from other stores because it is old. The fruit is bruised and the aisles are always full of boxes that need to be stocked. The meat is never fresh and the checkers are rude and never friendly. I will never ever come back to this location and I just live around the corner. I’d rather drive far out or I get my groceries by my jobs. If I could give this location a –5i would. It’s not safe, the staff is awful and the store needs a facelift.

Poor customer service. Due to the place’s location is really dirty and adding the employee’s behavior is by far the worst place to go.

This Ralph’s needs modernizing and expanding, but it’s a very good store. Tired old linoleum floors are kept clean, and dated fixtures all work. The employees are professional and friendly, and the managers respond quickly to any problems. Yes, poor people shop here, but so do others, and everyone is pretty much on good behavior. There are sometimes panhandlers outside, but you’ll also find them outside the Ralph’s on the westside, or in West Hollywood — so what’s the deal with characterizing this store as GHETTO? Like myself, many shoppers are middle class, college-​educated professionals who live near by choice. If you’re into health foods, or the more expensive cuts of meat, or a salad bar, this Ralphs is not for you. But the store does a very good job of catering to its clientele, and it has an impressive selection of quality chardonnay’s and red wines.
If you find shopping alongside black and brown people upsetting, you should not come here. If you’re so sensitive that the sight of a poor beggar ruins your experience, you should not come here. If you just want to buy groceries in a clean, friendly environment, at good prices, and get in and out quickly, this is a good place.

Thursday, October 1, 2015
I am the owner of a preschool not far from a Ralphs that I frequently service, at least 4 times a week. It is this Ralphs that I visit to shop for school breakfast, lunches and snacks. It is this Ralphs that I visit to grocery shop for my family. I have always felt comfortable visiting this Ralphs and for the most part, people like Resa and Andre, make me feel welcome, each time I visit this location. In ten years of frequenting this Ralphs, I have never had anything remotely negative to say about any of the staff members, until I dropped by the store to pick up some food for my 10-​month old baby, at an unusual time of the night, 10:31p.m. I usually drop by during morning hours or early evening. Tonight, I decided to grab a few items on my way home and I was treated remarkably horrible after visiting the line of a cashier by the name of Joe.
I placed my baby food jars on the conveyor belt one by one as he began to bark at me. I could not make out what he was saying so I said, «Pardon me.»
Joe barks, «Never mind,» shaking his head in disgust.
Again, I replied, «Pardon me.»
Joe barked at me again, «Put a divider down ma’am!»
I was so shocked; I began to collect my items from the belt in an effort to make my way to another line. One line was at a complete halt, so I made my way to the only other line that was open, 15 items or less.
I explained to the manager, James J. that I apologize for coming to his line with 18 items but I felt so bad after how I was treated by Joe, 3 lines over. Is this how Ralphs allows cashiers to talk to customers who come to spend their hard earned money? I already felt bad due to a very emotional week and to walk into a store, where the customer service was horrible, made me feel ten times worse. I guess that a few customers would have challenged Joe to an argument out of ignorance. But I am not that customer. I spend too much money, weekly with this establishment, to be treated in such a way. I am assuming that this letter, which I sat down to write after an exhausting day, may not make a big difference because obviously Joe feels some comfortability in treating customers in this way.
Resa, a recent Ralphs retiree was one of the main reasons my family loved visiting this location. Her warm welcome and conversation will be missed tremendously. Now that Resa has retired, and after the treatment I received tonight, my family may have to find another place to shop for our home and my business.
Ralphs Customer

I love this Ralphs Produce department ! I hate going to some store with bad and withered produce. I also want to say that that departments employees are helpful and friendly. I appreciate when they ask, «Are you finding everything alright !» That shows concern for the Customers needs.
I have been living in my home for 29 years and have always shopped there, but this is the best that it has been, and the produce is awesome and fresh ! Thanks to everyone! Keep up the Good Customer Service, I love it !

Not the cleanest ralphs or the nicest, not in the best neighborhood, but it is the ralphs closest to home, When I am in a hurry and don’t feel like driving all the way to Vons, this is the place to go to.

I like this Ralph’s. Don’t bother coming here if you don’t have a Ralph’s savings card. I used to shop at Fresh and Easy but I save so much here. I don’t really shop here but most things are cheap here outside of the frozen foods isle. The snacks: candy, sodas, and chips are super cheap. Many deals here at Ralph’s and has a self checkout. There is ample parking and you’ll always have a place to park. I park the same place every time. Just don’t park under the lights — you’ll get bird crap all over your vehicle. I love the $ 2 pound bag of RedVines and 2 for $ 5 bag of Doritos or Lay’s chips. Bucket of ice cream is as low as $ 2.99 and overall you can get your money’s worth! The service is okay but they don’t go out their way to help you. There are homeless outside sometimes — just walk around them or past then. I don’t pay attention to them.

I’ve been going to this store when it was called «The Boys.» So Ive seen employees come and go. It’s sad to say that I don’t like this Manchester and Western Ralphs anymore. It’s
really «ghetto.»
Parking lot is full of panhandlers. Idiots speeding in the wrong direction through the parking lot. These recent employees are very unprofessional. You are treated like a common criminal EVERY TIME you forgo regular check out for self-​checkout. Latino security guard will follow you around the store if you are by yourself or fit a profile. Meanwhile, the real thieves tend to get away with stuff. Every isle has something opened. A box of donuts, with a few missing. A soda can cracked open. It’s pretty bad here.
First, let me start with my bad review for Today that was created by the overzealous latino security guard (you will know him because he will harass you by following you like you are stealing something) and Lamecia B (that is the name of the light skinned young black girl that was printed on my receipt).
I went to selfcheck out with some one like I always do. I don’t do regular check out here anymore. Because the baggers will throw your household items with your food. I should not have to tell these idiots how to properly do their job. They should know.
I get to self-​check out. The security guy is watching me like I’m a hawk as usual. I have someone else with me, as usual. We both have our stuff in cart. Mine bottom. Theirs in top. So he can clearly see both transactions. LAMECIA B is working self-​check out. Shes watching like a hawk as well.
I pay for my stuff using my premium credit card that requires a 805+ fico. It’s only $ 5 worth of groceries. After I pay for it and decline the bags, I put my stuff in bottom of cart. NO BAGS! Remember the security is watching like hawk. So he sees that I paid for my stuff.
Then I start the other separate order on same self-​check out. That stuff is paid using a debit card. It’s about $ 15.00 worth of stuff. That stuff is bagged.
I come here at at least twice a week. I see same secuirty. I always come with some one. We do self-​check out the same way as usual. The only thing I ever got was the hawk secuirty gaurd. I don’t mind. People steal. So get an eye full.
As we walk out of store. We get to 1^st set of doors. This LAMECIA B idiot blares «The stuff that’s in the bottom of cart is for the 1^st order, right?» Everyone looks over at us like we didn’t pay for $ 5 worth of merchandise lol. I didn’t say anything. I just chuckled and continued to walk. But the person with me is not cut from that cloth. They blare «Everything is paid for. He didn’t have a bag. That’s why it’s in the bare cart». Everybody doesn’t steal” loudly. The stupid LAMECIA B said ok and probably felt stupid or maybe not. I’m not sure.
What I don’t understand is what was the whole point of asking that question? If you suspect someone of theft, you have every right to ask them for their receipt and check it against their groceries. That would’ve still been embarrassing & intrusive. But you would’ve gotten a definitive answer.
However, to wait until the person walk out the first set of doors to blare that crap is plain stupid. A thief will say they paid for it. A person that paid for it will say same thing. What was the point? You still have no definitive answer.
Bottom line, there are some really bad tactless «ghetto» employees in this store who thinks every one steals. They do this to blacks and latinos. Talk about reverse racism. Blacks and latnios frequest this store and dominate this community. Not to mention make up no less than 90% of the workforce here.
There are some good og employees here. But the bad ones messed it up here.
If you are used to being treated like a shoplifter, go here. If not, go to a Ralphs in a decent neighborhood.

Well, I do work here… Almost 6 years and I have seen some crazy things in my work span! I will say that the customers are 90% the reason why this store would receive 3 stars! I will not defend the store because we do, do things that are unprofessional but what store doesn’t? Stealing, loitering outside, crackhead on the side of the store? It’s safe because no one bothers you BUT just seeing it is just… An eyesore!

Closest market to my work, I mainly go there because they surprisingly have my favorite brand of jerky: Krave! They actually have a bigger variety of it than any of the target’s I go to. Besides that it’s a regular market. I’m more of a Fresh and Easy kind of person, but for my jerky addiction and cash back needs when working, Ralph’s is the place to be!

Can it get any ghetto-​ER.
This Ralph’s is A-​OK. It’s kinda scary looking, especially since the neighborhood ain’t all that great looking.
The first time I came here, my experience was kinda funny, since a homeless man stole two huge bottles of vodka. haha
will I come here again. I don’t know.

This place is always ghetto.
People always outside asking for money/​donations.
This place used to be worse though, the parking lot is always sketchy.

This Ralph’s has come a long ways from the parking lot pimping site it used to be.
The most recent and useful update has been the self check-​out lanes that were so necessary. The 10 items or less lanes used to be longer than life but thanks to self check-​outs, lines are no longer the issue.
Great place to get a Red Box too, never a line and always has great selections… possibly because no one gets red boxes in this area *shrugs*

It’s very loud in here and they always have long lines at the registers.