Quality Parking Service

Be careful. Don’t use this company. This is really a shady company even you provided the credit card transaction statement to proof the value of my sunglass. Mr. Mo Ghaed still doesn’t want to process my claim and request you to provide the original receipt for my lost sunglass.
that’s really ridicules.
He just made you spend a lot of time to fill out the form and piss you off. The company even doesn’t have any process to handle the stolen items.

They should rename their business to SHADY quality service. The oakley sunglass was taken from my compartment at my friends wedding. I drove with it so I know I had it and my wife told me to leave it in the car so that it wouldnt get lost at the reception. Upon discovery; called the number provided. They don’t know how or who they hired and won’t disclose that info. They wouldn’t even call their employees who were still at the event. Took my info, told me someone would call *didn’t happen until I made my 3 calls. Only gave me instruction to fill out a form (form they will not email or fax). The shady company want my address to mail it out (or to take more?). Gave my work address 2 weeks ago… WHAT FORM?
Of course I asked for their standard procedure when items are lost. They said just wait for the form and someone will call you. WOW… I take that as NO S.O.P
Their customer service screams Small Company and Unprofessional recruiting, training, and bad quality control.

I have to take a moment and say what a great team that works at the PE Lofts at 610 S Main in DTLA. Not only are they always kind and welcoming each morning I get my car and evenings when I return… They also are very professional. They are all fantastic. Boris is such a great leader of this team as he leads by example on how to do such a fantastic job each day. They are consistently a great team and one of the many assets of living at PE lofts
Thank you for always making us feel at home!
Scott

We realized we needed Valet for our party in the Hollywood Hills pretty late in the game. I called a lot of Valet services and received prices and ideas all over the board. I chose Matt and Quality Parking because he physically went out to the location the same day, he recommended shuttling the guest up the hill rather than Valet and his price was reasonable. It all turned out great. The shuttle driver Rickey was super nice. The van was clean and nice and smelled good. Any guests that waited in the end of party line could decide if they wanted to wait or walk down the hill. I would highly recommend them!

I have used Matt and Quality Parking Services twice now. Both for valet service at my home. Once for my daughter’s wedding and another for a cocktail party. Both times Matt was fantastic to work with. Responds well via email. Staff was prompt and courteous. They really made both my events look very professional.

do not use this company! they totalled our car and have done nothing to remedy. there are no words to explain what it is like to wait 20 minutes to get your car, only to be asked by an employee of ‘quality” parking to get in their company van where they proceeded to drive us up a hill in the hollywood hills and drop us off in front of our totalled, un drive-​able car. we have pictures and video confirming they did not turn the wheels of any of the cars they parked on the hill and our car rolled into 3 others. our car is now worthless.
the manager on duty (carlos) admitted it was their fault, but the larger manager (ben akbary) emailed to say there must have been something wrong with our car and quality was in no way responsible. we sent all our maintenance records proving the car was in perfect condition and they still refuse to acknowledge any fault. do not use this company. they sent the employee that was driving our car home so we could not even speak to her. be warned!
the one star is simply because –100 stars is not an option

I have used this service for several fund raising events that I have done at my home and other people’s home. Always on time, always courteous, always helpful and always give great service at a fair price. Matt and his staff are the best. If you need valet parking these are the guys to use.

This place is awesome! I have used them twice. Matt and the entire staff is amazing. Prices and service were perfect! Thank you!